Wiggle.es Reviews 

15,601
•
TrustScore 3.5 out of 5

3.6

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Rated 2 out of 5 stars

Their website is misleading as it says free delivery, but in fact, you pay for delivery AND returns! I bought a product for nearly 100 euros and had to pay twice. Let´s be honest, this isn´t... See more

Company replied

Rated 1 out of 5 stars

Updated with warranty no: 5434861560 as requested... Returned a defective wheel to Wiggle in August using their delivery service. It took until end of October to receive it. Zipp replaced it and... See more

Company replied

Rated 5 out of 5 stars

Great service and fast delivery to Spain. The order was estmated to be delivered on 7th April and it has arrived today, 1st April.

Rated 5 out of 5 stars

Everything works great. Competitive price, fast dispatching and products are fairly quick to arrive home. Sometimes when products are out of stock and it does not say it on their web the product can... See more

Company details

  1. Bicycle Shop

About Wiggle.es

Written by the company

Llevamos más de 10 años vendiendo online productos de ciclismo, running, natación y triatlón. Somos la tienda online de ciclismo número 1 en el Reino Unido. Compra con total seguridad en Wiggle.es, nuestra página de España y te enviaremos tu pedido de forma gratuita y rápida.

¿No estás del todo seguro de si deberías realizar un pedido con nosotros? ¿Necesitas que te aclaremos algo acerca de nuestras increíbles ofertas o has tenido algún inconveniente con tu pedido?


Ponte en contacto con nosotros mediante nuestro formulario de contacto: http://www.wiggle.es/ContactUsForm y te contestaremos tan pronto como sea posible.


Contact info

3.6

Average

TrustScore 3.5 out of 5

16k reviews

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3.6

All reviews

(15,601)

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Rated 5 out of 5 stars

Excellent boots

Excellent boots! Please be aware that you have to choose 1/2 size bigger than your regular shoes. In my case I'm 42 or 8 and choose 42.5 or 8.5. I always choose a half size bigger from regular for sport shoes in order that my thumb doesn't injury with boots limits

19 April 2018
Unprompted review
Rated 3 out of 5 stars

the order arrived 3 days late

16 March 2018
Unprompted review
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Reply from Wiggle.es

Gracias Israel por contactar con nosotros y sentimos escuchar lo ocurrido con su pedido.

Nuestra entrega estándar es de aproximadamente 6 días laborables pero sin embargo, en ocasiones surgen retrasos ajenos a nuestro control. Es muy raro que los paquetes no se entreguen en este plazo y estos retrasos pueden ser debidos a situaciones como retenciones aduaneras.

Nos alegra ver que el pedido fue entregado sin más incidencias y le deseamos un feliz día.

Rated 2 out of 5 stars

Entrega lenta

La fecha sugerida para la entrega no se cumplió y el servicio de tracking del envío no funcionó hasta que éste estaba ya para entrega. Es además la tercera vez que me pasa con Wiggle.
The day of delivery was not the initially expected. The tracking system from the shipping service did not work for a whole week, and it only did so when the package was in Madrid, by the door.

10 January 2018
Unprompted review
Wiggle.es logo

Reply from Wiggle.es

Sentimos escuchar sobre el retraso en la entrega de su pedido y nos alegra ver que ya ha sido entregado, con lo que procedemos a cerrar la reclamación que teníamos abierta con el transportista.

En este caso me temo que por un error técnico el paquete no fue escaneado correctamente en los puntos de control y por ello no se actualizó la herramienta de seguimiento. Tenga en cuenta que esto son casos puntuales.

Esperamos que el resto de sus pedidos se entreguen en el plazo indicado de 6 días laborables estimados.

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