Unusually for wiggle, the delivery was delayed.When I inquired with Wiggle that the delivery item information was stopped on the way, I was contacted to wait a few days.Two days later, the package st... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I contacted them because none of the items I ordered were included, but they were left unattended for a month. I have sent 4 emails and still no response. Moreover, it was less than half the amount I... See more
I use a translation tool. I used it in Japan. First of all, the purchase process is very smooth. I was able to follow the delivery status to some extent. (I can't deny that I was a little nervous... See more
I am unable to track the product. After waiting for more than a month, when I asked for the product to be resent, I was told that it was out of stock and would be refunded. Inquiry response was also... See more
Company details
About Wiggle.jp
Written by the company
http://www.wiggle.jp/ContactUsForm.よりお問い合わせください。日本語カスタマーサービス担当者ができるだ け早く回答させていただきます。
下記の当社登録済み住所まで書面でお問い合わせいただくこともできます。 ただし、この住所に直 接お越しになられても、直接商品を受け取ることはできませんので、ご注意ください。
Wiggle Ltd
1000 Lakeside
Suite 310
Portsmouth
PO6 3EN
下記の当社登録済み住所まで書面でお問い合わせいただくこともできます。 ただし、この住所に直 接お越しになられても、直接商品を受け取ることはできませんので、ご注意ください。
Wiggle Ltd
1000 Lakeside
Suite 310
Portsmouth
PO6 3EN
Contact info
Wiggle Ltd. 1000 Lakeside, Suite 310, PO6 3EN, Portsmouth, United Kingdom
- www.wiggle.jp
Reply from Wiggle.jp
Thank you for your message.
I am glad to know you are happy with our service.
Please don't hesitate to contact us on customer service if you have any queries
It is a very convenient mail-order site…
It is a very convenient mail-order site because it has a good selection of bicycle parts, and although it is out of stock, it arrives quickly.
However, it will take a few days to ship to Japan.
3 September 2021
Reply from Wiggle.jp
Thank you for your message.
I am glad to know you are happy with our service.
Please be advised all items are despatched from UK so the delivery can take up to 10 working days.
Hope this helps !
There is a wide variety of products
There is a wide variety of products, and it is exciting just to look at them.
25 June 2021
The item arrived in about 2 weeks after…
The item arrived in about 2 weeks after the order was placed. There was no problem with the condition and packaging of the product.
21 June 2021
Mostly easy to use
Mostly easy to use and sales freqentaly.
Shipping is fast enogh and packed nicely.
4 June 2021
Reply from Wiggle.jp
Thank you for your positive message.
I am glad to know you are happy with our service.
Please contact our customer service if you have any queries.
I bought a helmet for MTB from Wiggle
I bought a helmet for MTB from Wiggle. It was a wonderful shopping. I have never purchased it at an overseas online shop. But this site was explained in Japanese, so it was easy to buy. I will purchase items at the next opportunity.
16 May 2021
Reply from Wiggle.jp
Thank you for your comment.
We are glad to hear that you enjoyed shopping with us.
Please don't hesitate to contact customer service （http://www.wiggle.jp/ContactUsForm） if you have any other queries.
Reply from Wiggle.jp
Thank you for your positive comment.
I am glad you enjoy browsing our website.
If you have any query, please contact us on here （http://www.wiggle.jp/ContactUsForm）
Reply from Wiggle.jp
Thank you for your positive comment.
Please don't hesitate to contact us （http://www.wiggle.jp/ContactUsForm） if you have any queries.
It's great to be able to buy attractive…
It's great to be able to buy attractive products at affordable prices. I would be even more happy if it became free shipping.
30 March 2021
No problem as usual
I could buy a very good product at affordable price!
I will purchase soon in this site!
13 March 2021
Goods don’t reach
More than 1 month has passed since I ordered, but goods don't reach. It was also inquired, but a contact wait state continues. Correspondence is bad.
7 March 2021
It's been over a month
It's been over a month, but the item hasn't arrived yet.
I made an inquiry, but there was no reply.
6 March 2021
Delivery to Japan
Shipping from Wiggle is quick and there is no problem with packing, but the time for packages via NETHERLANDS is about 6 to 20 days, about 2 weeks on average, and I can not read the time. It is a shock if the price drops during the delivery period.
8 February 2021
Abnormal noise from the left pedal
About 200km after installation, an abnormal noise began to be heard from the left pedal. I will never buy a Look pedal again.
装備後、たった200kmで左のペダルから異音がしだした。 もう二度とLookのペダルは買わない。
8 February 2021
Pre-shipment inspection
I bought this product from wiggle this time, but I was a little worried and worried for the first time, but the product I received seems to have been sufficiently "pre-shipped inspection" and "check sheet is enclosed". It was a street.
I chose WTO33 this time because I didn't feel the need for rim widths 45 and 60 and he liked the BORA wheels because he felt they were right for him.
Pros:
Pre-shipment inspection
7 January 2021
Fast delivery but more product description useful
The delivery is quite fast. Also highly appreciate the high goods diversity being offered. A little bit more detailed product description would be useful, especially the weight which could be quite important for cyclists
20 December 2020
Reply from Wiggle.jp
Thank you for your comment.
We are glad you have been pleased with the service you have received.
We appreciate your feedback.
Broader choice with reasonable price.
Broader choice with reasonable price.
Sizing information and specification information should be improved.
9 December 2020
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.