Winparts.ie Reviews 

1,515
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 319 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the very affordable pricing on a wide range of automotive parts that suit older and newer vehicle models alike. Buyers regularly mention that the online platform is very simple to navigate, making the search for specific components smooth and straightforward. However, some reviewers were not happy with delivery times, noting that parcels frequently took much longer to arrive than initially stated on the website. A few other people also felt that dealing with customer support teams during shipping delays or when receiving incorrect items was particularly frustrating and unhelpful.

What people talk about most

Delivery service

Consumers find delivery service to be ambiguous, reflecting a wide range of differing experiences. Many... See more

Product

Customers had ambiguous experiences with product quality and suitability. While many reviewers praised the... See more

Order

Customers consistently note ambiguous experiences with order, reflecting a wide range of differing opinions.... See more

Price

Reviewers highlight positive aspects of price, noting that parts are very reasonably priced and often cheaper... See more

Service

Users describe positive interactions with service, highlighting exceptional support, value for money, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

There is huge stock of quality parts, very big choice. Only one advise to the team who's packed the parcel, pack it more strongly, or choose different delivery companies. Because all parcels I am or... See more

Rated 4 out of 5 stars

Found the gaskets I needed here , they weren't available at the dealer or local motor factors. Only issue is that the delivery was a bit slower than expected

Rated 4 out of 5 stars

The product arrivced well packed and as the correct item it stated, however, it was delayed and delievered 3 days later than stated on the website.

Rated 3 out of 5 stars

Delivery took too long. Package got lost in UPS system even though they should have had all my address details as they were printed on the package. I only used winparts this time because delivery is q... See more

Company replied


Company details

  1. Auto parts shop
  2. Auto Accessories Wholesaler
  3. Brake shop
  4. Car accessories shop
  5. Car Battery Shop
  6. Tuning Automobile

Written by the company

Winparts is the premier online auto parts specialist in Europe. With our extensive range of products, we strive to assist as many people as possible in keeping their vehicles moving. Every day, we work on expanding our range so that we can offer even more to our customers. By performing virtually all operations in-house, we can guarantee fast delivery. Additionally, we have an expert helpdesk that is more than happy to assist you with all your inquiries. At Winparts, we believe that quality and accessibility can go hand in hand. That's why we are committed to providing reliable car parts at an affordable price. In addition to original car parts, we also offer so-called aftermarket parts, equiparts, and products from our own brand, Winparts GO!. Discover for yourself the convenience of high-quality car parts at an affordable price at Winparts!


Contact info

3.7

Average

TrustScore 3.5 out of 5

2k reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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3.7

All reviews

(1,515)

297 reviews in the last 12 months

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Rated 1 out of 5 stars

Still undelivered

Still undelivered, keep on getting UPS emails with different delivery dates but no delivery

15 May 2026
Unprompted review
Winparts.ie logo

Reply from Winparts.ie

Dear Suzanne,

Thank you for your review. I'm sorry to hear that your order got delayed. Our apologies for this.

While most of our order arrive on the expected delivery date, sometimes a parcel can experience a delay during transport. Unfortunately these delays can not be predicted beforehand. The delivery company will keep you up to date about your parcel in the track and trace that you receive the moment the order is dispatched.

We understand that delays like these are frustrating and if it were up to us we would like every order to arrive in time. But unfortunately, there can be a lot of factors that can affect the delivery time. Therefore these delays are a always a risk when ordering online.

You mentioned that UPS keeps rescheduling the delivery. If this keeps happening, please feel free to contact our customer service so we can help you further.

Kind regards,

Tim

Rated 1 out of 5 stars

Delivery service isn't reliable

Order should be delivered 12/05 according to the website during ordering, paid 2x time more for the part compare to another suppliera because of this fast delivery, however today is 15/05 and the order hasn't delivered yet. Schedule for delivery tomorrow during the day. Update: the part was delivered 198/05, this is 6 days late

15 May 2026
Unprompted review
Winparts.ie logo

Reply from Winparts.ie

Dear Kyrylo,

Thank you for your review. I'm sorry to hear that your order got delayed during transport with UPS. Our apologies for this.

While most of our order arrive on the expected delivery date, sometimes a parcel can experience a delay during transport. Unfortunately these delays can not be predicted beforehand. The delivery company will keep you up to date about your parcel in the track and trace that you receive the moment the order is dispatched.

We understand that delays like these are frustrating and if it were up to us we would like every order to arrive in time. But unfortunately, there can be a lot of factors that can affect the delivery time. Therefore these delays are a always a risk when ordering online.

We hope we may be of service to you again in the future. If you have any questions, please feel free to reach out to our customer service.

Kind regards,

Tim

Rated 1 out of 5 stars

Mis-selling

When I ordered the item the delivery date was said to be 30th April. UPS may deliver it by 5th May. No way would I have bought it from you had I realised you mislead your customers. Also your Website win parts.ie gives the impression you are located in Ireland. I will make that clear to people on social media that you are located in the Netherlands.

4 May 2026
Unprompted review
Winparts.ie logo

Reply from Winparts.ie

Dear Joe,

Thank you for your review.
We sincerely apologize for the frustration caused by the delay in your delivery. We would like to emphasize that it is never our intention to mislead our customers.

We strive to provide accurate delivery estimates, however, these dates are an indication and not a guaranteed arrival date. Once a package leaves our warehouse, we are fully dependent on external suppliers and transport partners like UPS. Factors in the global logistics chain can sometimes cause unforeseen delays beyond our control.

Regarding our location, Winparts operates across Europe with various local domains (like .ie) to make our catalog accessible to local markets. We do not intend to hide our roots. We are a proud Dutch company shipping high-quality parts across the border to Ireland. We regret that this experience has left you disappointed. We are monitoring your shipment closely to ensure UPS delivers it to you as soon as possible.

Kind regards,

Zoë

Rated 1 out of 5 stars

I still haven’t received my order days…

I still haven’t received my order days after expected date with zero updates

1 May 2026
Unprompted review
Winparts.ie logo

Reply from Winparts.ie

Dear Michael,

Thank you for your review.
Our sincere apologies that you have not received your order yet.
I see that UPS tried to deliver your order but that there was no one there to receive it. You can create a new delivery appointment via the Track & Trace that we sent you.

I hope this information helps.

Kind regards,

Zoë

Rated 5 out of 5 stars

1) Good and friendly e-mail assistance…

1) Good and friendly e-mail assistance before purchase, to ensure that the correct part was ordered.
2) part was delivered in a reasonable time.
3). The fitting mechanic made no adverse comments about the part, regarding the quality or the fit of the part.

2 April 2026
Unprompted review
Rated 1 out of 5 stars

Still have not received my order.

28 April 2026
Unprompted review
Winparts.ie logo

Reply from Winparts.ie

Dear Derek,

Thank you for your review.

According to UPS, the package was delivered yesterday. Apologies for the delays.

If you still don't have it, please contact our customer support.

Kind regards,

Niels

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