Hugo Insurance Services Reviews 

37,293
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 10,031 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and easy setup process, noting that obtaining temporary insurance coverage is completely straightforward and convenient. Consumers also appreciate the affordable pricing options and the incredible flexibility to manage and make payments on a daily or weekly basis. Though some reviewers were not happy with unexpected price increases, pointing out that weekly rates jumped higher than expected after their initial setup. A few other people also felt that extra interest charges or higher costs made the short term policy much less appealing for their budget.

What people talk about most

Price

Consumers find price to be positive, highlighting affordable and reasonable rates compared to other options.... See more

User experience

Reviewers mention deep satisfaction regarding the user experience, highlighting an exceptionally fast and... See more

Service

Reviewers highlight positive aspects of service, frequently praising the fast, hassle-free online process and... See more

Payment

Customers consistently note positive experiences with payment, highlighting the convenience of flexible... See more

Value for money

Clients share positive opinions on value for money, highlighting affordable rates, fair quotes, and flexible... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience! If you're needing fast insurance that you can pay a little amount daily these are your guys Hugo Insurance Services, apply online trust me you will not regret it!

Rated 5 out of 5 stars

It's an easy setup every single time I need insurance in a pinch or unexpectedly had a situation that kept me from get to an insurance agent. Plus, not having to pay as high of a cost. I do prefer t... See more

Rated 5 out of 5 stars

I am a licensed Insurance Agent and most of the time I am the person providing coverage to others. Comparing rates, reviewing companies and most of all the ease of securing insurance are just some of... See more

Rated 5 out of 5 stars

It’s the cheapest most affordable insurance I’ve had in a while just don’t know why it let me pay only sometimes


Company details

  1. Car and Motor Insurance Agency
  2. Insurance broker

About Hugo Insurance Services

Written by the company

Buy a few days, weeks, or a month at a time
Flexible payments can change to fit your budget.

Spend as you drive
Only spend one day of coverage at a time.

Extend coverage in a pinch
Can't reload your account right away? We'll keep you covered and give you a few extra days to pay.

Auto Reload at no extra cost
Automate and customize your reloads - so your account never hits empty.

Overdraft protection
Never owe a balance - cancel coverage when your account is empty, then refill at your pace.

Get a quote

FAQs

Contact Us


Contact info

  • 8605 Santa Monica Blvd PMB 32146, 90069, West Hollywood, United States

  • www.withhugo.com

4.8

Excellent

TrustScore 5 out of 5

37k reviews

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4.8

All reviews

(37,293)

9,941 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Everything went greatly

Everything went great. The reason I didn't check the biggest number wasn't your fault, originally I put down married but when I changed to single it nearly doubled my cost. My wife and I were married in 1980 and she died in 2006. The insurance makers charged me 20 bucks a week because she died. Sad

21 September 2026
Rated 5 out of 5 stars

Quick easy

Quick easy, but I would be even better if they had a app. Very straight to the point and fast.

21 September 2026
Rated 4 out of 5 stars

Not in police system

Great experience, I love the option to auto reload the account. Only issue I run into is the insurance does not show in the police’s system so I’m constantly pulled over and have to show physical proof of insurance.

27 March 2026
Hugo Insurance Services logo

Reply from Hugo Insurance Services

Hi Brianna, thanks for your feedback and glad you're having a great experience. Did you mean to leave us a 1-star review?

Your carrier is responsible for all state filing. If you're having issues, please reach out to our team agents (we don't see any support requests from you). We're happy to reach out to your carrier on your behalf and make sure everything was filed timely.

Our team can be reached at support@withhugo.com or by tapping the Help tab in your member account. Talk soon!

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