Hugo Insurance Services Reviews 

37,286
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 10,031 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and easy setup process, noting that obtaining temporary insurance coverage is completely straightforward and convenient. Consumers also appreciate the affordable pricing options and the incredible flexibility to manage and make payments on a daily or weekly basis. Though some reviewers were not happy with unexpected price increases, pointing out that weekly rates jumped higher than expected after their initial setup. A few other people also felt that extra interest charges or higher costs made the short term policy much less appealing for their budget.

What people talk about most

Price

Consumers find price to be positive, highlighting affordable and reasonable rates compared to other options.... See more

User experience

Reviewers mention deep satisfaction regarding the user experience, highlighting an exceptionally fast and... See more

Service

Reviewers highlight positive aspects of service, frequently praising the fast, hassle-free online process and... See more

Payment

Customers consistently note positive experiences with payment, highlighting the convenience of flexible... See more

Value for money

Clients share positive opinions on value for money, highlighting affordable rates, fair quotes, and flexible... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience! If you're needing fast insurance that you can pay a little amount daily these are your guys Hugo Insurance Services, apply online trust me you will not regret it!

Rated 5 out of 5 stars

It's an easy setup every single time I need insurance in a pinch or unexpectedly had a situation that kept me from get to an insurance agent. Plus, not having to pay as high of a cost. I do prefer t... See more

Rated 5 out of 5 stars

I am a licensed Insurance Agent and most of the time I am the person providing coverage to others. Comparing rates, reviewing companies and most of all the ease of securing insurance are just some of... See more

Rated 5 out of 5 stars

It’s the cheapest most affordable insurance I’ve had in a while just don’t know why it let me pay only sometimes


Company details

  1. Car and Motor Insurance Agency
  2. Insurance broker

About Hugo Insurance Services

Written by the company

Buy a few days, weeks, or a month at a time
Flexible payments can change to fit your budget.

Spend as you drive
Only spend one day of coverage at a time.

Extend coverage in a pinch
Can't reload your account right away? We'll keep you covered and give you a few extra days to pay.

Auto Reload at no extra cost
Automate and customize your reloads - so your account never hits empty.

Overdraft protection
Never owe a balance - cancel coverage when your account is empty, then refill at your pace.

Get a quote

FAQs

Contact Us


Contact info

  • 8605 Santa Monica Blvd PMB 32146, 90069, West Hollywood, United States

  • www.withhugo.com

4.8

Excellent

TrustScore 5 out of 5

37k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(37,286)

9,941 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience! If you're needing fast insurance that you can pay a little amount daily these are your guys Hugo Insurance Services, apply online trust me you will not regret it!

16 September 2026
Rated 5 out of 5 stars

So I didn't talk to anybody when I did…

So I didn't talk to anybody when I did the process of getting my insurance and I just wanted to say that I'm happy with it because I got to pay for about a week or two and now I can just pay day by day and it's just great to be able to have that option.

15 September 2026
Rated 3 out of 5 stars

The only reason why I’m giving your…

The only reason why I’m giving your experience a three is because I’m thinking about this as a consumer for older adults as well if they need to speak to someone there isn’t a customer service number and that would be important to them I can do a plan like his for my grandmother but she will not just use an app you could ham a customer where a system is set for them

15 September 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look