Withings Reviews 

It was almost on time, but I was hoping to find the attachment to hang the handle on the wall

They activated a €100 subscription without explicitly asking. It was set by default in app. They are no better than thief’s.

Been with Withings since 2012. Have always been a pleasure and stip learning curve over the years. However, measureing pulse is a challange lately, very hard for some reason no matter how I do.

They spent a lot of money on the product - one that’s already invented, Hume. But they have NO money for customer support. Their app is temperamental and you can’t even use the product. It works for my husband but not for me. We ar e moving to a Hume

I don’t think this company has the capital investment to function as a quality company and will not be around. Have you heard of a company that doesn’t have a phone number and you can only work with online bots??!

Watch stopped working due to back becoming loose. Contacted Customer Service - they requested proof of purchase (which was 02/2024) - honestly thought they'd say sorry can't do anything. However, they requested return faulty watch and then would send replacement. The scan watch stopped working on 22/06/2026 and I received replacement 26/06/2026. Impressive service. Highly recommend. The watch is fab too!

I have had the Withings Body Cardio scales for 2 years now, they are great for weight measurement but most of the rest is a crock. I have lost 32 kgs in 14 months but the app shows near enough flat “body composition” with 5.8% increased muscle and -6.1% fat mass, that in no way accounts for 25.6% weight loss.

So if you want simple scales, then feel free to purchase, if you are looking for deep insight save your money.

Seamless integration and very accurate data. 99% DEXA correlation with the Body Fit and Body Scan is impressive.

My delivery was lost. When I contacted the customer service, they can't event give me a timeline of when my ask will be managed.
I spend 200 euros and I have no product and no refund.
That's why we call a scam.

Body composition scales that cost £349 didn't work from the get go. No display on the scales. Battery was fully charged and tried factory reset twice. Paired and unpaired etc . A day of my life I will never get back! Customer service non existent so have returned the white elephant back to the store.

Very pleased.

I bought the Withings Body Comp weight scale which appears to be reasonable at assessing weight. However, their 'App' which you need to get the full benefit of the scale is utter garbage and simply does not work. Forget Withings and buy cheaper scales and recored your weight in Excel. A poor buy and a sad reflection on Withings for a terrible 'App' no doubt rushed out to appease the tecnophobes....shame it dosen't work..

Bought a Withings Scanwatch 2 since I have atrial fibrillation and high blood pressure with possible sleep apnea. I wanted to monitor my condition, obviously.
Firstly the watch was extremely difficult to set up with my Android phone. It involved using an authentication app which I have. But it was impossible to work out how to use the watch app with the authentication app. Eventually I got it working, no idea how.
The introductions to the watch in the app are very basic and finish with offering you an accessory to buy or a subscription to the Withings app every month.
To cut a long story short, the watch does not capture my atrial fibrillation events, does not monitor sleep apnea unless you buy an accessory and does not monitor blood pressure unless you buy another accessory. What does it monitor? Heart rate, body temperature (both of which I already know) and blood oxygen.
I have returned the watch for a refund as without the accessories it's basically hopeless.

Ordered a Body Comp 2 and it is stuck waiting to be picked up. Support are no help. Should have been delivered on Monday but 10 days later still not here.

The item I ordered was lost in transit by UPS. The company would not respond with a solution when contacted three times. They juts said the senior team was looking into it. The customer service is terrible. To date never received the product or a refund.

Update – June 2026

Further to my original review submitted on 25 February 2026, I feel it is necessary to provide an update on the situation.

The faulty U-Scan unit was returned to Withings and receipt of the returned item has been acknowledged by them. However, despite the product being in their possession for a considerable period, I have received no meaningful update regarding the status of the claim, no replacement product, and no indication of when the matter will be resolved.

As a customer, I would have expected clear communication, regular updates, and either a prompt repair or replacement of a product that was returned due to a fault. Unfortunately, none of these expectations have been met.

While the product itself showed promise, the after-sales support and customer service experience have been extremely disappointing. The lack of communication and apparent absence of any resolution process has left me with little confidence in Withings’ commitment to customer care.

I sincerely hope this matter can be resolved, but at the time of writing I remain without a replacement unit and without any substantive update despite the return having been acknowledged by Withings.

The watch is good, it gives me the time. It hs great potential with all its functions, but is no good at tracking my workouts. It gives me an ECG which is excellent that my cardiologist can accept. It agrees with his ECG. My cycling is always mis recorded. I cycle for hours but only the first minutes are recorded as an activity. I find Garmin and Strava better at tracking activities. Withings wants me to pay for the software linked to the watch. I have cancelled my subscription as I find it expensive for little or no benefit. My Garmin GPS serves me better than the Withings watch.

Very satisfied about the different innovative functions of the Withings devices I bought. I recommend.

Very good service the BodyScan 2 scales look very well made and give most and more medical readings than most people need to stay healthy.
I have used Withings health equipment for many years and found over the years everything has always been updated and working.
All the medical records are accessible over many years.
Not sure about the Withings+ could be more than we need.

Quick and very effective delivery of my Body Scan 2. And what a device, worth every penny