Xinix Reviews 

112
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

I bought a eap211 bridge from xinix it was advertised at £45. I paid £54 including shipping. 2 days later I got an email saying they had misspriced the item and now they needed another £25. I explaine... See more

Company replied

Rated 5 out of 5 stars

We had a lot of audio problems with our old VoIP supplier, and managing the team was rather challenging. So far, everything has gone smoothly since joining with Xinix. For managing users and accessing... See more

Rated 5 out of 5 stars

Needed to switch to VOIP after our landline was cut off and the old provider couldn't (or wouldn't) reconnect! Contacted Xinix via chat and within an hour I had ordered VOIP porting my existing number... See more

Rated 5 out of 5 stars

I used Xinix a number of years ago for a multi-user business package at the company I worked for and found the system easy to use, reliable and competitive. I have recently returned to using Xi... See more

Company details

  1. Telecommunications service provider

Written by the company

Xinix is a UK-based VoIP providing company that offers the best VoIP packages for small, medium, and large businesses. It offers flexibility, scalability, affordability, and easy integration with all kinds of business software that helps with seamless communication and task management. Xinix is famous for an easy setup, use friendly interphase, and 24/7 customer care that ensures the best for your business. With the help of Xinix, your small business can benefit from some of the remarkable features including call recording, instant messages, group chat, conference call, instant reporting, call analytics, and more. For details, reach out to Xinix and get detailed information from our customer care right away.


Contact info

4.1

Great

TrustScore 4 out of 5

112 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(112)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

Life saver

I moved from sky to virgin and unfortunately i didn’t swap my number over with virgin and wanted to go with Xinix as theyr much cheaper just for the land line. Mid way through they couldn’t get my number which has been in the family for almost 50years. Sky,Bt,virgin no one could port my number back. Momina and Hassan were my agents and tired the best and finally got my number back and on.
Can’t believe the big corporates couldn’t help me but these guys were fantastic and did the impossible.
Personal thank you to you both and to your company.

18 October 2024
Unprompted review
Rated 5 out of 5 stars

Had an issue with the phones…

Had an issue with the phones connectivity recently, and Uzair and Ali was incredibly helpful in resolving it. They are very friendly, professional and knowledgeable. Thanks to Uzair for his support !!Highly recommended..

21 October 2024
Unprompted review
Rated 5 out of 5 stars

VOIP from Xinix

I requested a VOIP from Xinix to take over my landline from EE/BT two days after I switched to FTP. An ATA arrived in advance to support my set of panasonic phones, and it all went incredibly smoothly and on time. The audio clarity is excellent. Maryam was particularly pleasant and helpful.

3 October 2024
Unprompted review
Rated 5 out of 5 stars

Fast and quick service

I dealt with Maryam from Xinix, she responded very quickly to my email request, she gave the right advice and was very polite. Excellent service provided and will recommend to others who intend to use them.

3 October 2024
Unprompted review
Rated 5 out of 5 stars

Recently signed up to XINIX

Recently signed up to XINIX. From the initial phone call to making the phone line connections at my 90 year old mothers house the experience has been wonderful. Everyone at XINIX has been courteous and professional. So pleased to have made the switch.

15 September 2024
Unprompted review
Rated 5 out of 5 stars

Great serice

Helpful advice given to make an informed choice on the best package, quick delivery and set up. Really good customer service from our case handler Maryam.

5 August 2024
Unprompted review
Rated 5 out of 5 stars

New Landline Installation and configuration

I dealt with Maryam, Alishba and Uzair to sort out various initial issues \i had with my new landline connection. All of these were sorted out promptly and efficiently. Xinix provided excellent service and will recommend to others who intend to use them.

30 August 2024
Unprompted review
Rated 5 out of 5 stars

New phone only.

Just changed over from Talk Talk for my gran as she now only needed a phone only service of which talk talk couldn't offer. Very fast switch over that was done within the hour in fact, after plugging in the new little box. Alishba replied to my on line contact requesting of a return phone call within 20 min, never had such quick response with a phone company before.
Alishba explained to gran and I everything we needed to know, putting gran at ease, very important for am 80 year old lady. We couldn't of been happier with the service.

22 August 2024
Unprompted review
Rated 5 out of 5 stars

OUR YEALINK BASE CORRUPTED DUE TO A…

OUR YEALINK BASE CORRUPTED DUE TO A LIGHTNING STIKE CLOSE BY. WE PURCHASED A NEW BASE AND IT WAS UZAIR WHO INSTALLED IT FOR US. HE WAS VERY PATIENT AND HELPFUL AND WITHOUT HIS KNOWLEDGE AND HELP WE WOULD HAVE BEEN WITHOUT A PHONE SERVICE. WE THANK HIM VERY MUCH FOR HIS TIME AND EFFORT.

14 August 2024
Unprompted review
Rated 5 out of 5 stars

Needed to switch to VOIP after cutoff

Needed to switch to VOIP after our landline was cut off and the old provider couldn't (or wouldn't) reconnect! Contacted Xinix via chat and within an hour I had ordered VOIP porting my existing number over. Received the converter a few days later, plugged it in and on the transfer date everything worked exactly as planned.

26 July 2024
Unprompted review
Rated 5 out of 5 stars

XINIX Phone line has some excellent…

XINIX Phone line has some excellent features, saves us time and keeps are calls going even when we are not in the office. A lot cheaper than BT. Moving my number was easy and support was brilliant. A special thank you to Jalal who saw us through and guided us step by step.

16 August 2024
Unprompted review
Rated 5 out of 5 stars

Wish I switched earlier

Everything has been straightforward with switching over. No technical setup is needed, and someone is always available to talk to if you need help.
Maryam has been really helpful and checks in regularly to see how everything is going and if I need any changes made then these are done straight away.

20 August 2024
Unprompted review

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