Xinix Reviews 

112
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

I bought a eap211 bridge from xinix it was advertised at £45. I paid £54 including shipping. 2 days later I got an email saying they had misspriced the item and now they needed another £25. I explaine... See more

Company replied

Rated 5 out of 5 stars

We had a lot of audio problems with our old VoIP supplier, and managing the team was rather challenging. So far, everything has gone smoothly since joining with Xinix. For managing users and accessing... See more

Rated 5 out of 5 stars

Needed to switch to VOIP after our landline was cut off and the old provider couldn't (or wouldn't) reconnect! Contacted Xinix via chat and within an hour I had ordered VOIP porting my existing number... See more

Rated 5 out of 5 stars

I used Xinix a number of years ago for a multi-user business package at the company I worked for and found the system easy to use, reliable and competitive. I have recently returned to using Xi... See more

Company details

  1. Telecommunications service provider

Written by the company

Xinix is a UK-based VoIP providing company that offers the best VoIP packages for small, medium, and large businesses. It offers flexibility, scalability, affordability, and easy integration with all kinds of business software that helps with seamless communication and task management. Xinix is famous for an easy setup, use friendly interphase, and 24/7 customer care that ensures the best for your business. With the help of Xinix, your small business can benefit from some of the remarkable features including call recording, instant messages, group chat, conference call, instant reporting, call analytics, and more. For details, reach out to Xinix and get detailed information from our customer care right away.


Contact info

4.1

Great

TrustScore 4 out of 5

112 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(112)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Excellent Customer Service with XINIX.

The Customer Service with XINIX is first class. We did have a complication with the bundle of 3 phones purchased but the Technical Department of XINIX sorted the hiccup out effectively and courteously and the phone setup is now working very well. Communication and assistance have been excellent throughout. I would highly recommend XINIX.

9 April 2025
Unprompted review
Rated 5 out of 5 stars

Easy throughout.

Excellent service throughout whole process.Our retained telephone number was up and running within minutes of the new fibre replacing the copper line on 18th March 2025.

18 March 2025
Unprompted review
Rated 5 out of 5 stars

Returning Customer!

I used Xinix a number of years ago for a multi-user business package at the company I worked for and found the system easy to use, reliable and competitive.

I have recently returned to using Xinix at my own company for a 10 user business package and Uzair has just started configuring the handsets. I have a mixture of voip phone brands but this has been no problem, they just log on remotely and configure. Very quick response times.

Well worth getting in touch for your business phone needs!

4 March 2025
Unprompted review
Rated 5 out of 5 stars

Hi it's very great experience

Hi it's very great experience. New Internet connection has been made parfectly. Especially for my PDQ machine ( paying by Cards ). It was very slow but with Internet WiFi is very fast service. Thank you for support

3 March 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

Customer Service have been more than helpful with the setup of my Landline and any queries I have had have been dealt with immediately.The delivery of my kit was faultless and the package is a totally fair price.

24 February 2025
Unprompted review
Rated 5 out of 5 stars

In the start I went online to find…

In the start I went online to find someone who could rescue my phone number after Virgin took it from Sky but then told me they could not support a landline in my area possibly leaving having to contact doctors, hospitals and many others with a new phone number.
I searched the internet and found Xinix who told me they could rescue my landline even after some days of it being switched off. As a bonus their rates are very reasonable. On dealing with them I found them to be a blessing to get in touch with compared to the horrendously difficult method of contacting Sky and Virgin. On top of this they helped me to set up my landline cordless phone and have been extremely helpful.. Bottom line is I recommend this company 100%.

20 February 2025
Unprompted review
Rated 5 out of 5 stars

Maryam knows her stuff

Xinix knows their stuff. Maryam helped me set it up, just how I want it, and helped me understand the system. We was set up before closing, but Maryam said don't worry we will stay until you are set. My base was corrupted by previous VOIP providers, but Maryam went through the interface, like a dog chewing a bone. Thankyou Maryam.

10 February 2025
Unprompted review
Rated 5 out of 5 stars

Understanding VOIP and IP Technology

After subscribing to Virgin Media and discovering that they don't do landline phones, I came across Xinix who met the challenge, transferred my landline number and Tia has talked me through my options to connect a compatible phone. Now I understand better how the system works I can confidently go out and purchase the correct phone

10 February 2025
Unprompted review
Rated 5 out of 5 stars

I had never heard of the company

I had never heard of the company, came across them on Google they do digital landlines. Kept us updated and when it came to installation it wasn't too bad. Works great, phone a lot clearer now and a great price too.

3 February 2025
Unprompted review

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