I bought a eap211 bridge from xinix it was advertised at £45. I paid £54 including shipping. 2 days later I got an email saying they had misspriced the item and now they needed another £25. I explaine... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I bought a eap211 bridge from xinix it was advertised at £45. I paid £54 including shipping. 2 days later I got an email saying they had misspriced the item and now they needed another £25. I explaine... See more
Company replied
We had a lot of audio problems with our old VoIP supplier, and managing the team was rather challenging. So far, everything has gone smoothly since joining with Xinix. For managing users and accessing... See more
Needed to switch to VOIP after our landline was cut off and the old provider couldn't (or wouldn't) reconnect! Contacted Xinix via chat and within an hour I had ordered VOIP porting my existing number... See more
I used Xinix a number of years ago for a multi-user business package at the company I worked for and found the system easy to use, reliable and competitive. I have recently returned to using Xi... See more
Xinix is a UK-based VoIP providing company that offers the best VoIP packages for small, medium, and large businesses. It offers flexibility, scalability, affordability, and easy integration with all kinds of business software that helps with seamless communication and task management. Xinix is famous for an easy setup, use friendly interphase, and 24/7 customer care that ensures the best for your business. With the help of Xinix, your small business can benefit from some of the remarkable features including call recording, instant messages, group chat, conference call, instant reporting, call analytics, and more. For details, reach out to Xinix and get detailed information from our customer care right away.
Xinix House, 4 Thames Road , IG11 OHZ, Barking, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 40% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The Customer Service with XINIX is first class. We did have a complication with the bundle of 3 phones purchased but the Technical Department of XINIX sorted the hiccup out effectively and courteously and the phone setup is now working very well. Communication and assistance have been excellent throughout. I would highly recommend XINIX.
Been with these guys for over 8 years have multiple lines with them
Highly recommend A++
Excellent service throughout whole process.Our retained telephone number was up and running within minutes of the new fibre replacing the copper line on 18th March 2025.
The operators are very helpful and are very pleasant they answered all questions in very detailed way very happy with the customer service.
Uzair is great always on hand to help out immediately
Thank you
Great service and problem solving attitude. Uzair has been kind and attentive.
Thank you 🙏🏻
I used Xinix a number of years ago for a multi-user business package at the company I worked for and found the system easy to use, reliable and competitive.
I have recently returned to using Xinix at my own company for a 10 user business package and Uzair has just started configuring the handsets. I have a mixture of voip phone brands but this has been no problem, they just log on remotely and configure. Very quick response times.
Well worth getting in touch for your business phone needs!
Hi it's very great experience. New Internet connection has been made parfectly. Especially for my PDQ machine ( paying by Cards ). It was very slow but with Internet WiFi is very fast service. Thank you for support
Customer Service have been more than helpful with the setup of my Landline and any queries I have had have been dealt with immediately.The delivery of my kit was faultless and the package is a totally fair price.
In the start I went online to find someone who could rescue my phone number after Virgin took it from Sky but then told me they could not support a landline in my area possibly leaving having to contact doctors, hospitals and many others with a new phone number.
I searched the internet and found Xinix who told me they could rescue my landline even after some days of it being switched off. As a bonus their rates are very reasonable. On dealing with them I found them to be a blessing to get in touch with compared to the horrendously difficult method of contacting Sky and Virgin. On top of this they helped me to set up my landline cordless phone and have been extremely helpful.. Bottom line is I recommend this company 100%.
Xinix knows their stuff. Maryam helped me set it up, just how I want it, and helped me understand the system. We was set up before closing, but Maryam said don't worry we will stay until you are set. My base was corrupted by previous VOIP providers, but Maryam went through the interface, like a dog chewing a bone. Thankyou Maryam.
After subscribing to Virgin Media and discovering that they don't do landline phones, I came across Xinix who met the challenge, transferred my landline number and Tia has talked me through my options to connect a compatible phone. Now I understand better how the system works I can confidently go out and purchase the correct phone
I had never heard of the company, came across them on Google they do digital landlines. Kept us updated and when it came to installation it wasn't too bad. Works great, phone a lot clearer now and a great price too.
Cant believe how easy it was to port over to VOIP with Xinix. I thought the process would be messy and complicated, but it was really simple. Glad i made the move.
Mr uzair sorted my issue
Really happy with the service
Uzair is a good technician and solved my issue, even though it took some time, but pleased he resolved the efficently
Smooth transfer so far no issues with landline
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.