I've been a Xolo user for year and a half. And I'm pretty grateful, I should say. There are some questions and something comes up from time to time, but overall the platform itself + the team help me... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Overall experience is very good. When I opened my autonomo there were some inconsistencies in the application form - I had to check them thoroughly, but when anything found, the Xolo fixed that qu... See more
Company replied
Good help and admin system
Company replied
I’ve been a client as an autónomo for a year, and overall the service itself was fine. Everything worked smoothly on a monthly basis, and I didn’t have major complaints about the core service.... See more
Company replied
Company details
Written by the company
The home of modern freelancers. Xolo (formerly LeapIN) is the quickest and easiest way to launch and run a one-person freelancing business in Europe.
Contact info
Paseo de Recoletos, 5, 28004, Madrid, Spain
- hola@xolo.io
- www.xolo.io
3.9
Great
483 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A have a lot of fears according to…
A have a lot of fears according to taxing in Spain. After the onboarding I can say that I don't afraid because I understand that there is a helping hand of xolo!
25 March 2024
Unprompted review
Reply from Xolo
Hi Alexandra! Thank you for sharing your positive experience with Xolo. 🙌 We're delighted to hear that the onboarding call has helped alleviate your fears regarding taxation in Spain. Navigating tax regulations can be daunting, but we're dedicated to providing support to ensure our clients feel confident and empowered. Should you have any further questions or concerns, please don't hesitate to reach out. We're here to help and support you on your journey.
Xolo is a very serious company
Xolo is a very serious company.
Since the beginning they were very helpful and collaborative. I suggest Xolo strongly to freelancers
24 March 2024
Unprompted review
Reply from Xolo
Hi Achille! Thank you so much for your kind words and for taking the time to share your experience with Xolo. We're thrilled to hear that you’ve received the support you need from the get-go. Your recommendation means a lot to us, and we truly appreciate your trust in Xolo.
Extremely helpful and easy to use
Extremely helpful and easy to use. The folks who assisting are amazing!
19 March 2024
Unprompted review
Reply from Xolo
Hi Bohdan! We appreciate your kind words. It’s so rewarding to hear that you found our platform easy to navigate and received the support you needed in your freelancing journey. We're glad to have you with us, and feel free to reach out if there’s anything we can help you with!
Recommend XOLO
Recommend XOLO!
I've been using Xolo Estonia for around 5 months already and it's been great so far, the emails are replied in time and helpful, also the website gives good user experience.
Will continue to use it!
19 March 2024
Unprompted review
Reply from Xolo
Hi! Thank you for sharing your positive feedback about Xolo! 🙌 We’re thrilled to hear that you’re happy with the support you’ve received and you’re enjoying the product as well. It’s reassuring to know that we’re exceeding your expectations. Hope to have a long-lasting co-operation with you and if you ever have any questions or need further assistance, don't hesitate to reach out.
Reply from Xolo
Hi Dmitry! Thank you for the praise! We’re glad to hear that all of your questions in these complex matters were clarified. Happy to be a part of your freelance journey, and feel free to reach out if you ever have any feedback or need assistance.
Being your own boss is scary, and xolo makes it so easy
Everyone always said that being a freelancer in Spain was a nightmare and that the paperwork and admin and complexity of the outdated Spanish system was overwhelming....well I haven't experienced any of that since I started off with Xolo. It's been so so chill and smooth since day one. Any questions I have they answer immediately, and my advisor, Cristina, goes above and beyond to answer all my questions. Since it can be scary to be your own boss, they really remove the fear and give you confidence. I was thinking of switching to Companio because it's slightly cheaper, but considering the service I receive from Xolo, it's not worth switching :) Very happy and highly recommend!
14 March 2024
Unprompted review
Reply from Xolo
Hi Selena! Thank you for this fantastic feedback. 🙌 It’s gratifying to hear that Xolo has offered an enjoyable and stress-free experience in your journey as a freelancer in Spain. It's not often that we hear such detailed and personal feedback, and it's a tremendous boost in confidence for us! We’ll be sure to pass your kind words forward to Cristina. She truly is a blessing for Xolo as well and it means the world you’re recognizing her dedication and efforts. We’re thrilled to have you as our customer and if you ever need assistance, don’t hesitate to reach out. Here's to continued success in your freelance endeavours! 🫶
Elena and Cristina were very helpful…
Elena and Cristina were very helpful and could answer all my questions re autónomo and tax complications!
Thank you!
12 March 2024
Unprompted review
Reply from Xolo
Thank you so much for this raving review! 🙌
We’ll be sure to pass your appreciation forward to Elena and Cristina. It means the world to us that you found clarity in these complicated matters. Happy to have you as our customer, and we’re available if you need anything else.
Good communication
Good communication, useful comments, answered all my questions
11 March 2024
Unprompted review
Reply from Xolo
Hi Vladimir! Thank you for sharing your positive feedback about our service! 🌟 We're happy to hear that all of your questions were answered and you found our comments useful. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help!
Reply from Xolo
Hi Valery, we appreciate your awesome feedback and are very happy to hear that you found the onboarding call useful. Happy to have you as our customer and we hope to exceed your expectations in the future! 🌟
All my questions had been answered.
26 February 2024
Unprompted review
Reply from Xolo
Hi Anton! Thank you for sharing your great experience with our service. 🌟 Happy to have you as a customer, and we look forward to supporting you in the future.
A very easy and practical platform
I have just started using XOLO and I must say it is such a refreshing experience to be able to use an easy and practical platform!
27 February 2024
Unprompted review
Reply from Xolo
Hi Erminia! Thank you for your stellar review! 🙌We're delighted to hear that you find our platform easy to navigate and useful. It’s rewarding to know that our efforts to build a customer-friendly platform resonate with users. If you ever have any feedback or questions please feel free to reach out. Thank you for choosing Xolo!
Excellent support
Excellent support during the registration procedure and onboarding demo afterward. Many thanks to Leila and Kadi.
19 February 2024
Unprompted review
Reply from Xolo
Hi Vasyl! Thank you for the fantastic 5-star review! 🌟 We're glad to hear you had an excellent experience with Xolo so far. We'll be sure to share your appreciation with Leila and Kadi. If you need any further assistance, feel free to reach out.
Good service
It was a very nice lady and se told us everthing we need to know.
15 February 2024
Unprompted review
Reply from Xolo
Hi Tjitske, thank you for the thrilling review! 🙌We're happy to have exceeded your expectations and are always available in case you have any questions.
Was good and clear
12 February 2024
Unprompted review
They were very proactive in organizing…
They were very proactive in organizing the onboarding call when I registered for the service. José was very clear and helpful in attending to all my doubts and explained many relevant aspects of the service and the regulations.
12 February 2024
Unprompted review
Reply from Xolo
Hi Guzmán,
Thank you for taking the time to write this awesome review. 🌟 We’re thrilled to hear about your positive experience and have forwarded your kind words to José. This has truly made our day! We’re glad to help with any future requests and hope you enjoy your journey with Xolo. 🫶
Reply from Xolo
Hi Natalya! Thank you for the positive feedback. We’re glad to have helped you and we’re always available if you need anything.
Very good predisposition to attend to…
Very good predisposition to attend to complaints and concerns. They act quickly.
25 January 2024
Unprompted review
Reply from Xolo
Hi Pablo! Thank you so much for your kind words. It's great to hear that our efforts resonated with you. In case you have any feedback or need assistance, don't hesitate to reach out.
Very professional
Everything was very detailed and very clear. Thank you very much for answering my questions.
24 January 2024
Unprompted review
Reply from Xolo
Hi Elena! Thank you for your great review of our services. We appreciate you and please reach out if there's anything else we can help you with.
Very friendly and user-oriented
23 January 2024
Unprompted review
Reply from Xolo
Hi Oleksii! Thanks for your thrilling review. We couldn't be happier to hear this and are glad to have you as a customer. 🙌
Excellent Customer Service
The experience with the customer service was very smooth and they were very helpful with the multiple questions that arrived along the way!
Thank you "Triin"
15 January 2024
Unprompted review
Reply from Xolo
Hi Daniel. Thank you for the glowing five-star review! We're so glad to hear you had an amazing customer experience with us. We’ve forwarded your kind words to Triin as well. If you ever have any thoughts to share or need assistance, feel free to reach out.
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