Your Baby Club UK Reviews 

1,234
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the physical box contents do not match the high monetary value advertised by the brand. Reviewers also pointed out ongoing concerns regarding subscription terms and unexpected monthly credit card charges. Many people expressed deep frustration over receiving items that were close to expiration dates or already outdated. Some reviewers were happy with the earlier deliveries and found specific products genuinely useful for their growing families. A few customers also appreciated receiving helpful daily baby care essentials such as wipes and pacifiers in their parcels.

What people talk about most

Product

Reviewers highlight negative aspects of product, expressing widespread frustration with the poor quality and... See more

Quality

People report negative experiences with quality, expressing deep disappointment over cheap items, duplicate... See more

Price

Clients share negative opinions on price, consistently highlighting disappointment with the value of the... See more

Subscription

Users describe negative interactions with subscription services, expressing disappointment over unexpected... See more

Value for money

Reviewers mention negative feedback about value for money, describing the contents as a complete waste of... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The contents of the box are OK, but wasn't impressed that it came with 2 large bars of chocolate. I've been avoiding chocolate because of NHS food guidelines when pregnant, and not great in terms of g... See more

Rated 3 out of 5 stars

The first box was alright but the shipping was delayed for me. I haven't yet received my second box despite it being shipped over 10 days ago, and the only update I have was that the updated delivery... See more

Rated 4 out of 5 stars

Updating my review as I feel it’s only fair. After my initial issue (my first box arrived opened and completely empty), the company did eventually respond and kindly sent out a replacement... See more

Company replied

Rated 2 out of 5 stars

First box was free but with costly shipping. Received a couple of nice products and was relatively happy. What I didn't realise, is that id been signed up for a subscription at the same time. Second b... See more

Company replied


Company details

  1. Baby shop
  2. Internet marketing service

About Your Baby Club UK

Written by the company

Get My Free Box

Who is Your Baby Club?

Your Baby Club is the ultimate personalised community for new and expectant parents. By bringing together leading brand offers, week-by-week pregnancy content, free resources, and much more, we keep parents and parents-to-be supported through pregnancy, parenthood and everything in between.

At each life stage, expect relevant information from our network of bloggers and team of leading experts, real product reviews, competitions, anecdotes, tips and stories. Whatever your parenting journey holds, we hope to be with you every step of the way!

Our club is parenting unfiltered. We don't shy away from discussing the difficult topics or paint a picture of the 'perfect parent'. There isn't only one experience of parenthood or one type of parent, but many. Your Baby Club is for everyone!

Join Your Baby Club today and let us help guide you through your journey to parenthood.

Join the club

Pregnancy By Week

Let's be honest, parenting isn't always plain sailing.

To help you through your pregnancy journey, we share weekly overviews with our members, throughout pregnancy and beyond. These updates include everything you need to know about your baby, your body, upcoming appointments, preparing for birth, and SO much more! Sign up below for your weekly updates.

Sign up now

Contact info

3.2

Average

TrustScore 3 out of 5

1k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(1,234)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Packed full of goodies

On first impressions the box looks packed tightly with fabulous products and leaflets. There is a mixture of products for both baby & mum that look useful and I can’t wait to try them with my daughter. For her there are wipes, a reusable nappy, a mam bottle, a baby vest, a muslin cloth, baby rice and other items and for me there are flavoured water drops, lemon & ginger tea sachet, an e-cloth, a face mask and other items. We are already using the mam bottle on return from the hospital and look forward to trying out the other products. The box looked great and we are very happy with the products inside and can’t wait to try them all.

1 April 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you so much for your lovely review, Alissa!

We're delighted to hear that you’re happy with the box and that both you and your little one have found useful products inside. It’s great to know the MAM bottle has already come in handy! We hope you enjoy trying out the rest of the items and that they make those early days a little easier. Wishing you and your daughter all the best!

YourBabyClub

Rated 5 out of 5 stars

Fabulous

Fabulous. Great selection of products both for mum and baby. Great value too for the amount and quality of items.

26 March 2025
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you so much for your lovely review, Matthew!

We're thrilled to hear that you enjoyed your Your Baby Box. We always strive to offer great value and quality, so it means a lot to know you’re happy with your purchase.

Hope to see you again soon!

YourBabyClub

Rated 5 out of 5 stars

Great box with quick delivery

Great box with quick delivery

25 March 2025
Your Baby Club UK logo

Reply from Your Baby Club UK

We're thrilled to know that you're happy with your Your Baby Box, Owen!

Your review is greatly appreciated, and we're pleased to have been of service.

Should you have any additional needs or questions, feel free to get in touch with us!

YourBabyClub

Rated 5 out of 5 stars

Lovely gifts so useful i cant wait ti…

Lovely gifts so useful i cant wait ti use them

24 March 2025
Your Baby Club UK logo

Reply from Your Baby Club UK

We're thrilled to know that you're happy with your Your Baby Box, Pamela!

Your review is greatly appreciated, and we're pleased to have been of service.

Should you have any additional needs or questions, feel free to get in touch with us!

YourBabyClub

Rated 5 out of 5 stars

Great box

Great box, great opportunity to try new brands and to see what works!
Also really easy to order

29 March 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you for your wonderful review, Alicia!

We're so glad you enjoyed the box and found it easy to order. It's great to hear that it helped you discover new brands and find what works best for you! Enjoy your goodies!

YourBabyClub

Rated 5 out of 5 stars

My expectations were far exceeded

My expectations were far exceeded! The shipping and delivery was quick and the box was filled with lots of interesting goodies, mostly full size products too! And a mix of products for mom & baby (limited edition box). Really great box of things, would definitely recommend. I can certainly see myself trying everything and buying more of the products included.

28 March 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you so much for your amazing review Tarryn!

We're delighted to hear that we exceeded your expectations and that you loved the goodies in your Limited Edition Box. We truly appreciate your recommendation and hope you enjoy trying everything. Happy parenting!

YourBabyClub

Rated 5 out of 5 stars

A nice box of samples which are useful…

A nice box of samples which are useful for mothers and babies. Especially new mothers who may not know where to start. Good value for money.

27 March 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you for your thoughtful review, Keiffa!

We're so glad you found the box useful, especially for new mothers navigating this exciting journey. It’s great to hear you see the value in it! We hope you enjoy the products, and we’re always here if you need anything. Happy parenting!

YourBabyClub

Rated 2 out of 5 stars

Not a lot in it

20 March 2025
Your Baby Club UK logo

Reply from Your Baby Club UK

We're sorry your experience didn't meet your expectations. If you believe any items are missing, please email us at hello@yourbabyclub.co.uk, and we'll be happy to assist you!

YourBabyClub

Rated 5 out of 5 stars

This box is great value for money

This box is great value for money, it’s super exciting to receive all the goodies. The boxes are well thought out, all the products are amazing and really useful to mother and baby.

26 March 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you so much for your wonderful review, Hillary! 😊 We're thrilled to hear that you found the box to be great value and enjoyed all the goodies inside. It means a lot to us that you found the products useful for both you and your baby.

We look forward to supporting you on your parenting adventures.

YourBabyClub

Rated 5 out of 5 stars

Highly recommend

Box was great didnt expect to get alot of full sized products and a free bottle as well couldn't recommend more

26 March 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you for your fantastic review, Amie! We're glad you loved the box and were pleasantly surprised by the full-sized products and free bottle. Your recommendation means the world to us!

YourBabyClub

Rated 4 out of 5 stars

Great items and fast delivery

Great items and fast delivery

25 March 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you for your review, Agnes!

We're so glad you loved the items and had a great delivery experience. We're grateful to have you as part of the YourBabyClub community and look forward to supporting you on your parenting journey!

YourBabyClub

Rated 5 out of 5 stars

Amazing box of goodies

The gift box that I received was amazing. It going to be nice to try out all the new products. Thank you so much.

21 March 2025
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you for your lovely review, Kerry! We're happy to hear you loved the box and are excited to try out the products. Enjoy, and thanks for being a part of our community!

YourBabyClub

Rated 3 out of 5 stars

Could be more bespoke

It’s ok and I was quite excited to receive it but a little disappointed to see that the baby rice will expire before my baby is even born!

21 March 2025
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you for your feedback, Amy!

We're sorry to hear about the expiry date on the baby rice—that's definitely not the experience we want for our customers. If you’d like, please reach out to us, and we’d be happy to sort this out for you (hello@yourbabyclub.co.uk). We appreciate your support and hope you enjoy the rest of your box!

YourBabyClub

Rated 4 out of 5 stars

A lot of useful items and good brands

A lot of useful items and good brands! Id recommend getting it.

26 March 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you for your great review, Adriana!

We're so happy you found the items useful and loved the brands. We really appreciate your recommendation!

YourBabyClub

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great products inside & very informing leaflets too.

19 March 2025
Your Baby Club UK logo

Reply from Your Baby Club UK

We're thrilled to know that you're happy with your Your Baby Box, Melissa!

Your fantastic review is greatly appreciated, and we're pleased to have been of service.

Should you have any additional needs or questions, feel free to get in touch with us!

YourBabyClub

Rated 5 out of 5 stars

Very great and useful products

25 March 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you so much for your review, Annamária!

We're delighted to hear that you're pleased with your Your Baby Club! Thank you for being a part of the YourBabyClub community. We look forward to supporting you on your parenting adventures.

YourBabyClub

Rated 5 out of 5 stars

Brilliant box

Brilliant box, it surprised me at how many things were full sized and how much was in it. Would recommend to anyone who is pregnant or a new mum!

25 March 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you so much for your lovely review, Vanessa!

We're thrilled to hear that you were pleasantly surprised by the full-sized products and variety in your box. Your recommendation means the world to us! Wishing you all the best on your journey into motherhood.

YourBabyClub

Rated 5 out of 5 stars

Lovely items

Lovely items, some I wouldnt have bought for myself so its nice to receive!

20 March 2025
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you for your kind review, Amy! We're so glad you enjoyed the items—it's always nice to discover new things you might not have chosen yourself. Hope you love using them!

YourBabyClub

Rated 5 out of 5 stars

Dealt with Laura and can't recommend…

Dealt with Laura and can't recommend her or this company enough! Great service and quick replies.
Will definitely order again!

25 March 2025
Unprompted review
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you so much for your kind words, Jamie! We're thrilled to hear you had a great experience with Laura.

Thank you for being a part of the YourBabyClub community. We look forward to supporting you on your parenting adventures.

YourBabyClub

Rated 5 out of 5 stars

Brilliant!

Quick delivery, amazing products! For the value of the products, it’s definitely worth paying the deliver charge.

20 March 2025
Your Baby Club UK logo

Reply from Your Baby Club UK

Thank you for your review, Sian! We're so glad to hear you loved the quick delivery and amazing products. We truly appreciate your support and hope you continue to enjoy your goodies!

YourBabyClub

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