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Zen Educate Reviews 

1,830
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 344 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the supportive and friendly staff, who are noted for their helpfulness and genuine care in guiding them and matching them with suitable roles. People also highlight the excellent service, particularly the user-friendly app, which simplifies job requests, availability management, and overall communication, making the experience efficient. However, some people mentioned dissatisfaction with compensation, citing disappointing pay rates for experienced individuals and lack of travel expense coverage. Others also experienced inconsistent communication from consultants, leading to a lack of follow-up or difficulty securing consistent work.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers highlighting their helpfulness, friendliness,... See more

User experience

Users describe positive interactions with user experience, consistently praising the app's ease of use and... See more

Service

Customers had positive experiences with service, often describing it as reliable, professional, and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the team's helpfulness, responsiveness,... See more

Application

Customers consistently note positive experiences with the app, praising its ease of use and convenience for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole onboarding process has been straight forward and simple to complete. Sharon has guided me expertly throughout and has also checked on me regularly. The app is simple to use but also a great... See more

Rated 5 out of 5 stars

Zen Educate is a wonderful agency to work for. I am deeply impressed by kind, friendly and supportive staff who care about their employee needs. They also check regularly how happy you are in yo... See more

Rated 5 out of 5 stars

Working with Carew Academy through Educator Zen.I strongly agree Zen has given me an oppurtuinity to prove my potential .I do appreciate that Carew Academy has shown great interest with me and this is... See more

Rated 5 out of 5 stars

If you are thinking about choosing a new supply agency to support more flexible working opportunities - look no further! Very friendly team - able to accommodate your teaching preference like specifi... See more


Company details

  1. #27 of 38 best companies in Recruitment

Written by the company

Zen Educate is a digital staffing platform that connects teachers, teaching assistants, SEN TAs, cover supervisors, and early years educators directly with schools - without expensive agency fees. Sign up, get vetted, set your preferences, and get smart-matched to daily supply, long-term, or permanent roles across London, Manchester, Birmingham, Liverpool and more. Schools save money. Educators earn more. Subscribe for tips on supply teaching, career development, and education staffing. Get in touch: www.zeneducate.com/contact-us


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(1,830)

323 reviews in the last 12 months

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Rated 4 out of 5 stars

Positive experiences

Super helpful staff, ready to answer queries whenever they arise, and happy always in finding the right schools for me. Lots of good experiences, under their management. Thanks guys! :)

11 March 2026
Rated 5 out of 5 stars

They always show’s…

They always show’s professionalism,responsive,helpful answering my any doubts.
A big thanks to the team Sarah, Taj patel, Nimmih,Quinn , Berendon with Whom I have wonderful experience with there advise and assistance.

9 March 2026
Rated 5 out of 5 stars

Real Zen experience

Free of hassle bookings. No morning phone calls from consultants. Instead, bookings received on app. Real Zen experience for me. Consultants very friendly and helpful, genuinely interested in you, and in securing a long term placement.

5 March 2026
Rated 5 out of 5 stars

The Best Agency 👌🏽

"I've absolutely loved working with Zen Educate over the past 3 years! Their support and communication have been top-notch, and they've always gone above and beyond to find me amazing teaching opportunities. The team is super friendly and always on hand to help with any queries. I've had some incredible jobs and made some fantastic connections – thanks for being such a great agency to work with 😊"

27 February 2026
Rated 3 out of 5 stars

I am generally happy with the service I…

I am generally happy with the service I have from Zen. However, I'd like to have a clear and transparent discussion regarding pay rates and margins so that I can feel assured that I'm being treated fairly. I often feel like I am doing Zen a favour by travelling further than I'm usually happy to and being offered a fiver compensation for driving almost 2 hours in addition to my working day. I strongly feel that supply staff should be compensated for overly long travel times, let alone fuel and wear and tear to vehicles. I am sure there is legislation that covers this.

25 February 2026
Zen Educate logo

Reply from Zen Educate

Hi Liz, we're really pleased you're enjoying working through Zen and totally understand that compensation is an important factor. We're sorry you've felt that pay hasn't been communicated clearly, so a senior member of your local team will reach out to you to discuss this with you.

Rated 5 out of 5 stars

Excellent supply agency

Zen are understanding and fair. I appreciate the system where work appears as a message on the app. Wait too long though and it will be gone! However, it still gives you the opportunity to think about whether you want the job. I enjoyed my first day with them and I think they pay quite well.

24 February 2026
Rated 5 out of 5 stars

On the 23rd of February 2026

On the 23rd of February 2026, I was sent there as a nursery assistant by Zen Educate.
I enjoyed my first day of work with this nursery very much yesterday. I had a fantastic time at the nursery; I loved working with the children and the entire team. Everything felt so natural and professional—it was as if I had been working there for ten years.
The location was perfect for me as well. Living in South Kensington (SW7), it was only a 20-minute bus ride. Also, I was told they have another branch in Pimlico, which is also very convenient and close to me.
If they need me in the future, i would love to go back again

23 February 2026
Rated 5 out of 5 stars

Fantastic support and a seamless start in Leeds

I’ve had a really positive experience with ZenEducate so far and couldn't be happier with the support I've received. Being based in Leeds, I was looking for an agency that truly understands the local landscape, and they have exceeded my expectations.
​A special mention must go to Nicola Hitan, who has been absolutely brilliant. She has supported me every step of the way, making sure I felt informed and valued throughout the entire process.
​The onboarding experience was incredibly smooth, and the training provided was both helpful and insightful. It gave me genuine confidence and prepared me perfectly for my role. If you're looking for an agency that actually cares about your professional growth, I can't recommend them enough.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Working with Zen has given me the chance to know myself better and how to cope with different situations also how to approach people. I most say, I have enjoyed working with Zen …

Working with Zen has given me the opportunity to work in different schools and meet with some great people making friends 🧡 its has also built my confidence in so many ways and one thing I love about them is that they always makesure that I get work must of the time. A massive thank you to the whole team of Zen Educate 🙏🏾 🙌 you guys are best 👌

19 February 2026
Rated 5 out of 5 stars

Absolutely Amazing

Absolutely Amazing. Best agency I’ve been with they’ve got me work within two weeks. I’m so happy in the job I’m in. Couldn’t thank them enough. Best thing was signing up to Zen

18 February 2026

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