Site a bit slow, switching from different pages and also could do with a function to highlight what info you are missing to move on to next step. However good variety and very clear photos and info on... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fluidity round the site. Couple of things for improviement: 1) When you filter and click into a car, enusre the filter is still on when you click 'back'. There some occasions the filter was rem... See more
Company replied
Overall a good experience and the best part was that they have all the latest cars in the list. Only downside is that the website is not user friendly it needs some modifications so that sorting and f... See more
Company replied
Thie review is for order proces only. Straightforward - All done in 15mins. It took me a day to decide I was going to do this. I relied on what was presented - the filters worked well and a call... See more
Company replied
Company details
Information provided by various external sources
The UK's leading independent leasing, fleet management and vehicle outsourcing business. Are you a driver? Please direct queries to our customer service team.
Contact info
Number One, Great Exhibition Way, Kirkstall Forge, LS5 3BF, Leeds, United Kingdom
- 0344 848 6462
- hello@zenith.co.uk
- www.zenith.co.uk
4.1
Great
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to follow and great platform.
Easy to follow UI and breaks down cost well which helps. The platform itself is good too.
5 June 2026
Reply from Zenith Vehicle Contracts
Hi Jayran, thanks for the 5 stars. Good to hear you like the platform and found it easy to follow. Michelle@Zenith
Excellent customer service
Excellent customer service, with no ask too much. They were very patient and knowledgeable in advising on the best options and maintained a 2 way channel communication at all times.
5 June 2026
Reply from Zenith Vehicle Contracts
Hi Jamie, thanks for the 5 stars and great feedback! Always good to hear. Michelle@Zenith
Great service and support!
27 May 2026
Reply from Zenith Vehicle Contracts
Hi Dragan and thank you for the 5 star feedback. I am pleased to hear that you have received great service and support. Jonny@Zenith
Absolutely robbing company,I’m trying…
Absolutely robbing company,I’m trying to give car back early,Zenith trying to charge for un-used pro-rated milage,not in contract but apparently can change contact when and no need to give notice,stay clear do not use this company
2 June 2026
Unprompted review
Reply from Zenith Vehicle Contracts
Hi Darren, sorry to hear this. If you would like us to look into this further for you, please contact us at complaints@zenith.co.uk. Michelle@Zenith
Find the web page a little annoying
Find the web page a little annoying
could do with some more selections so you can narrow down your search
26 May 2026
Reply from Zenith Vehicle Contracts
Hi David, thank you for your feedback. I will pass this along to the team. Michelle@Zenith
Seamless Journey with Zenith Team
The platform is easy to navigate, making it simple to find a car that suits your needs and budget. The website provides clear instructions along with helpful FAQs. Communication from the Zenith team has been excellent, with timely follow-ups throughout. I look forward to a smooth and positive experience with the quote provided and the ongoing transaction.
1 June 2026
Reply from Zenith Vehicle Contracts
Hi Jobin, thanks for the feedback and the 5 stars! Pleased to hear you are happy with the service. Michelle@Zenith
User Experience Lacking and incorrect 'starting from' pricing
User experience navigating the site could be better. I also noticed that some vehicle models had a starting from price that was different (lower) when I clicked into it. This should be looked at as the monthly difference was significant and could put people off. It would also be good to have a shortlist / favourites
31 May 2026
Reply from Zenith Vehicle Contracts
Hi Luke, thanks for your feedback. I will pass this on to the team! Michelle@Zenith
I sent an email to Zenith and received…
I sent an email to Zenith and received a quick reply.
22 May 2026
Reply from Zenith Vehicle Contracts
Hi Colin, thanks for the 5 stars. Pleased to hear the positive feedback. Michelle@Zenith
Easy to order online.
29 May 2026
Reply from Zenith Vehicle Contracts
Hi there, thank you for the 5 star review. Really great to hear you had a positive ordering experience! James@Zenith
Reply from Zenith Vehicle Contracts
Hi Damian, thanks for the 5 star review! So glad to hear you had a great experience ordering a vehicle, we hope you enjoy it once it arrives! James@Zenith
Great site but could be a little more…
Great site but could be a little more intuitive - would be good to see the different specs of car, for example
20 May 2026
Reply from Zenith Vehicle Contracts
Hi there, thank you for leaving us a review. I'm sorry you couldn't leave us 5 stars this time! There are filters on the website to allow you to see the specification of vehicles. If you would like our Sales team to reach out to provide any help, this can be arranged. James@Zenith
I managed to get a good deal on a…
I managed to get a good deal on a Jaecoo, but generally I feel the prices on the EV salary sacrifice scheme are far too high compared to the open-market.
18 May 2026
Reply from Zenith Vehicle Contracts
Hi there. I am pleased to hear that you have found a vehicle that meets your requirements, but I am sorry that you feel prices are higher in comparison to the open market. Our service includes elements additional to the vehicle itself, including a maintenance package, tyres, insurance etc, which can provide a strong overall value depending on individual circumstances.
That said, we really appreciate you sharing your perspective, as it helps us continue to review and improve our offering to ensure it remains competitive and transparent. Jonny@Zenith
Very easy to do
Very easy to do, informative and Lewis who contacted me a few times to advise me on certain areas I needed to know was great
26 May 2026
Reply from Zenith Vehicle Contracts
Hi there. I am happy to be informed that the process is easy and Lewis has been in touch with advice on several occasions. I will feed this positive feedback to him. Jonny@Zenith
Good range of cars, easy order process
Zenith offer a good range of vehicles, and obtaining a quotation is a straightforward process. Having now placed an order I am being kept informed of progress on a regular basis.
18 May 2026
Reply from Zenith Vehicle Contracts
Hi Graham and thanks for the 5 star feedback. I am happy to hear that we provide a good selection of vehicles, where quoting is straightforward. I am also pleased that you are being updated throughout your order progression and I hope you are excited for your vehicle arrival. We look forward to supporting you on your journey with Zenith. Jonny@Zenith
Ease of the process
23 May 2026
Reply from Zenith Vehicle Contracts
Hi there and thank you for the 5 stars! I am pleased to hear the process is easy. Jonny@Zenith
Expectation well and truly met.
Fast, efficient and did what they said. Excellent communication, which is so rare these days. Can’t fault.
20 May 2026
Unprompted review
Reply from Zenith Vehicle Contracts
Hi Anthony and thank you for the 5 star feedback. It is wonderful to hear that your expectations have been well and truly met, with excellent, fast and efficient communication, following through with our guidance. Jonny@Zenith
I'm yet to get my car but so far the…
I'm yet to get my car but so far the process has been smooth and efficient.
15 May 2026
Reply from Zenith Vehicle Contracts
Hi there. I am pleased to hear the process has been smooth and efficient. I hope you are looking forward to your vehicle delivery, and if you have any questions leading up to, upon and thereafter, please don't hesitate to reach out. Jonny@Zenith
Easy to follow.
Easy to follow.
Documents simple to understand. Lewis was also ready and approachable to answer questions
15 May 2026
Reply from Zenith Vehicle Contracts
Hi there and thanks for the 5 stars! I am happy to hear that documents are simple to follow and Lewis has been approachable to answer your queries. I will inform him of this wonderful feedback. Jonny@Zenith
Reply from Zenith Vehicle Contracts
Hi Stephen. I am pleased to hear you have been provided a good explanation. Jonny@Zenith
Reply from Zenith Vehicle Contracts
Hi Anurag and thank you for the 5 stars! I am pleased to hear of your excellent experience, with assistance from a proactive team. We look forward to continuing with this level of service. Jonny@Zenith
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.