Had a day out in York with my daughter and we popped into Wyse out of curiosity. Beautiful clothes and store layout. Both of us found clothes that we couldn’t resist buying despite the difference in... See more
Company replied
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I usually browse online but today I visited the Wyse store in Southwold. The staff were amazing, so welcoming and friendly. Whilst remaining professional they couldn’t do enough to help us. Finding ou... See more
Company replied
Such a great brand and community. Lots of inspiration through live sessions with stylists you can watch. Or in store sessions you can attend. The clothes are beautifully designed to work together and... See more
Company replied
I visited the store in Southwold. I wasn't expecting to find anything as am a size 12 on the top and a 16 on the bottom. To my great delight I found a beautiful bronze blouse and a fabulous conker bro... See more
Company replied
Company details
Written by the company
Wyse London is a womenswear brand with joie de vivre. Whatsapp | +44 7874 685848. Email enquiries@wyselondon.com. Tag us #wyselondon.
Contact info
United Kingdom
- enquiries@wyselondon.com
- wyselondon.com
4.6
Excellent
448 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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A brand I really can’t fault (just wish…
A brand I really can’t fault (just wish there was one closer… although I’d definitely have no money )
Easy to shop online and love visiting kings road when in Chelsea twice a year.
Thank you for being such a trustworthy small brand xx
1 February 2026
Unprompted review
Reply from wyselondon.com
Thank you so much for such a lovely review — it really means the world to us. We’re so pleased to hear you enjoy shopping with us online and that visiting our King’s Road store is a highlight when you’re in Chelsea (we completely understand the “no money left” feeling!). Thank you for supporting and trusting a small brand like ours — we truly appreciate it and hope to welcome you in-store again very soon.
Dynamic and agile company that seeks…
Dynamic and agile company that seeks out and reacts positively to customer feedback. Great quality clothes that are well worth the investment. Lovely, warm and friendly local community spirit in the stores and plenty of styling advice and product knowledge to reply on to make a good choice on what to purchase.
31 January 2026
Unprompted review
Reply from wyselondon.com
Thank you so much for taking the time to share this wonderful feedback. We’re thrilled to hear that you value how we listen to and act on customer feedback, and that you see our pieces as a worthwhile investment. It’s especially lovely to know our store teams made you feel welcome and supported with styling advice and product knowledge — that community spirit is something we’re very proud of. Thank you for your support, and we look forward to seeing you again soon!
Stylish well cut British clothing design
Great brand offering stylish well cut clothes for all occasions! It’s my go to when need something I will feel good in! I’m tired of the post covid dress down look and they nail smart casual with clothing that has that extra detail to stand out from other brands! Customer service very good! I’ve only had one issue in the past & they went above and beyond to sort it! So pleased new shop now opened near me! Big plus is it’s designed by British ladies like us so know what we want & it works!
24 January 2026
Unprompted review
Reply from wyselondon.com
Thank you so much for this amazing review! We’re absolutely delighted to hear that we’re your go-to brand and that our smart-casual pieces help you feel confident and stylish. It means a lot to know you appreciate the fit, detailing, and the extra thought that goes into every design. We’re also really pleased we could resolve your previous issue and provide the level of service you deserve. How exciting that a new shop has opened near you — we can’t wait to welcome you in! Thank you again for supporting a brand designed by British women, for women.
Incredible service thank you!
Maria was incredibly helpful at the Marylebone store, she went out of her way to help me (even messaging on her day off!). Such a pleasure to deal with such a lovely person and first class company. Thank you
29 January 2026
Unprompted review
Reply from wyselondon.com
Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that Maria provided such exceptional service at our Marylebone store. She truly goes above and beyond for our customers, and your feedback perfectly reflects her dedication and care. We’ll be sure to pass on your lovely comments to her. Thank you again for your support — we look forward to welcoming you back soon.
Returns so much better now
Really pleased that you have made the returns process so much easier, finally money is refunded very promptly which is a huge improvement on previous practice!
23 January 2026
Unprompted review
Reply from wyselondon.com
Thank you so much for your kind feedback! We’re delighted to hear that you’ve noticed the improvements to our returns process. Making refunds quicker and hassle-free for our customers was a top priority, so it’s great to know this has made a real difference for you. We truly appreciate your support and look forward to serving you again soon!
Lois Top Edinburgh Service
I visited the Edinburgh store today and was served by Lois. She was fantastic helping me to try different styles. She was so enthusiastic about the clothes and knew how to put them together. It’s going to be a new favourite for me I can tell. Many thanks
22 January 2026
Unprompted review
Reply from wyselondon.com
Thank you so much for taking the time to share this lovely review!
We’re absolutely delighted to hear about your experience in our Edinburgh store. Lois will be thrilled to know how much you appreciated her enthusiasm, styling expertise, and support in helping you find looks you love.
We’re so glad the store is becoming a new favourite for you already, and we can’t wait to welcome you back again soon. Many thanks for your kind words!
A great visit to the York store today
A great visit to the York store today. Lovely to chat to the team there, really helpful. Will be back soon.
17 January 2026
Unprompted review
Reply from wyselondon.com
Thank you so much for your lovely review! We’re delighted to hear you had a great visit to our York store and enjoyed chatting with the team. They’ll be thrilled to know their help made a difference. We really appreciate your kind words and can’t wait to welcome you back again very soon!
Fabulous customer service
I usually browse online but today I visited the Wyse store in Southwold. The staff were amazing, so welcoming and friendly. Whilst remaining professional they couldn’t do enough to help us. Finding our size, looking online for sizes, putting items in the changing room ready for when we were ready. A fabulous shopping experience. They all looked great too, in their beautiful Wyse clothing!
13 January 2026
Unprompted review
Reply from wyselondon.com
Thank you so much for taking the time to share this lovely review
We’re absolutely delighted to hear you had such a fabulous experience in our Southwold store. The team will be thrilled to know their warm welcome, attention to detail, and extra effort made your visit so enjoyable. We’re big believers that great service is all about those thoughtful touches, so it’s wonderful to hear they hit the mark.
And we love that you noticed their Wyse outfits too — they really do wear the brand beautifully! We hope to welcome you back again very soon, whether you’re browsing online or popping into store. Thanks again for your kind words
Phone order York
Ordered a jumper over the phone from the York shop. They were extremely helpful and friendly.
8 January 2026
Unprompted review
Reply from wyselondon.com
Thank you so much for your lovely review! We’re delighted to hear that our York shop team were helpful and friendly when you placed your phone order. We hope you’re enjoying your jumper, and we look forward to welcoming you again soon!
Outstanding Customer Service
I am usually an online shopper as I sadly don’t live anywhere near the Wyse stores. I phoned the Marylebone store looking for an item that I could not find online . The staff were outstanding, friendly and so helpful. They found me the item I needed and even checked other stores for colour availability. My item arrived a few days later and I cannot thank them enough. I hope one day that I can visit the Marylebone store in person.
4 January 2026
Unprompted review
Reply from wyselondon.com
Thank you so much for taking the time to share such a thoughtful review. We’re absolutely delighted to hear about your experience with our Marylebone team — they’ll be so pleased to know how much their help meant to you. Going the extra mile to find the right item (and colour!) is exactly what we love to do, especially for our customers shopping from afar. We’re thrilled everything arrived safely and that you’re happy with your purchase. We very much hope you’ll be able to visit the Marylebone store in person one day — you’ll always be warmly welcomed!
Beautifully made garment
The garment is just perfect - looks just as advertised. The attention to detail is amazing. The texture feels great - light and yet warm (that’s the silk in it!)
I confess to waiting for the sales and I just got lucky it was available in my size.
26 December 2025
Reply from wyselondon.com
Thank you so much for your wonderful review! We’re delighted to hear that the garment met your expectations and that you appreciated the attention to detail and the feel of the fabric. The silk blend really does make a difference, and we’re glad it came through for you. It’s great to know you were able to find it in your size during the sale — sometimes a bit of luck makes it even sweeter! We truly appreciate your support and hope you enjoy wearing it for a long time to come.
Fast delivery
Fast delivery, great quality products and easy tracking of delivery and returns.
26 December 2025
Reply from wyselondon.com
Thank you for taking the time to share your feedback! We’re so pleased to hear that you were happy with the delivery speed, product quality, and the ease of tracking and returns. Providing a smooth and reliable experience is very important to us, so your comments are truly appreciated. We hope to welcome you back again soon.
Reply from wyselondon.com
Thank you for your kind feedback! We’re really pleased to hear that you received excellent service. Your support means a lot to us, and we look forward to helping you again in the future.
Great Customer Experience
Victoria was incredibly helpful re sending back a sweater. Makes such a difference to have excellent customer services…./
27 December 2025
Unprompted review
Reply from wyselondon.com
Thank you so much for your 5★ review! We’re delighted to hear that Victoria was able to help you with returning your sweater and made the process easy for you. Providing excellent customer service is something we take great pride in, so your kind words truly mean a lot. We’ll be sure to pass on your feedback to Victoria, and we hope to assist you again in the future.
Excellent customer service
The item purchased (Suzie coat) did not suit me and was returned. Customer service excellent and refund prompt.
28 December 2025
Unprompted review
Reply from wyselondon.com
Thank you for sharing your experience with us. While we’re sorry to hear that the Suzie coat wasn’t quite right for you, we’re pleased to know that our customer service team was able to assist you smoothly and that your refund was processed promptly. We really appreciate your feedback and hope to have the opportunity to help you find something that’s a perfect fit next time.
Wonderful to have a Wyse store in…
Wonderful to have a Wyse store in Edinburgh .. and which is staffed by extremely helpful , knowledgeable and lovely staff . A pleasure to shop there !
17 December 2025
Unprompted review
Reply from wyselondon.com
Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed your visit to our Wyse store in Edinburgh. Our team takes great pride in creating a warm and welcoming environment, so it’s fantastic to know they made you feel at home. We look forward to seeing you again soon and continuing to provide the exceptional service you deserve!
So wonderful to have a Wyse store in…
So wonderful to have a Wyse store in Edinburgh. Such engaging and helpful staff who made me feel very welcome.
16 December 2025
Unprompted review
Reply from wyselondon.com
Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed your visit to our Wyse store in Edinburgh. Our team takes great pride in creating a warm and welcoming environment, so it’s fantastic to know they made you feel at home. We look forward to seeing you again soon and continuing to provide the exceptional service you deserve!
The team at Wyse Marylebone were super…
The team at Wyse Marylebone were super helpful. They saved me a lot of time choosing a dress for my wife.
Sarah found the right sizes and pulled out a good selection to chose from. Sorted.. I can relax knowing my wife's Christmas is sorted -( I hope she doesnt read this or I have unwittingly given the game away...)
15 December 2025
Unprompted review
Reply from wyselondon.com
Thank you so much for sharing your experience! We’re delighted to hear that the team at Wyse Marylebone made your visit enjoyable and stress-free. Sarah will be thrilled to know her efforts in finding the right sizes and curating a great selection helped you choose the perfect dress. We love being part of those special moments, and we hope your wife loves her Christmas surprise!
If you need any further assistance, we’re always here to help.
Suzy Puffer Coat
Having bought this coat in wrong size online Victoria in Customer Service couldn’t have been more helpful in finding the right size in a store and getting it to me as it was sold out online. I am only 5.2 and it fits beautifully, I sized down to a 1. I cannot wait to wear it come Christmas Day! In the meantime it’s under the tree!
1 December 2025
Unprompted review
Reply from wyselondon.com
Thank you so much for sharing your experience! We’re delighted to hear that Victoria was able to assist you in finding the perfect size and getting the coat to you despite it being sold out online. It’s wonderful to know the fit is just right and that it will make your Christmas Day extra special! We love the thought of it waiting under the tree — what a lovely festive touch. Thank you for choosing Wyse London, and we hope you enjoy wearing your beautiful coat for many seasons to come.
Comfortable and stylish
I’m absolutely delighted with my navy flat-fronted velvet Marianne trousers. They’re such a flattering fit, and at 5’4” I really like the slightly shorter leg — it sits perfectly. They look so pretty and stylish, and I already know they’ll be my go-to this party season and well beyond. Highly recommend!
24 November 2025
Reply from wyselondon.com
Thank you so much for your wonderful review! We’re thrilled to hear that you’re delighted with your navy flat-fronted velvet Marianne trousers. It’s fantastic to know the fit and length are perfect for you and that they’ll be your go-to piece this party season and beyond. Your recommendation means the world to us, and we can’t wait to see you styling them for many occasions. Thank you for choosing Wyse London!
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