Had a day out in York with my daughter and we popped into Wyse out of curiosity. Beautiful clothes and store layout. Both of us found clothes that we couldn’t resist buying despite the difference in... See more
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I usually browse online but today I visited the Wyse store in Southwold. The staff were amazing, so welcoming and friendly. Whilst remaining professional they couldn’t do enough to help us. Finding ou... See more
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Such a great brand and community. Lots of inspiration through live sessions with stylists you can watch. Or in store sessions you can attend. The clothes are beautifully designed to work together and... See more
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I visited the store in Southwold. I wasn't expecting to find anything as am a size 12 on the top and a 16 on the bottom. To my great delight I found a beautiful bronze blouse and a fabulous conker bro... See more
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Company details
Written by the company
Wyse London is a womenswear brand with joie de vivre. Whatsapp | +44 7874 685848. Email enquiries@wyselondon.com. Tag us #wyselondon.
Contact info
United Kingdom
- enquiries@wyselondon.com
- wyselondon.com
4.6
Excellent
448 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from wyselondon.com
Thank you so much for your kind words! We couldn’t agree more — Sarah is an absolute star 🌟 We’ll be sure to pass on your lovely message to her — it’ll make her day!
Visited your York shop beautifully…
Visited your York shop beautifully styled space in gorgeous old building excellent staff who had lots of suggestions. Only went in for a look came out with 4 purchases all lovely
26 October 2025
Reply from wyselondon.com
Thank you so much for sharing your lovely feedback! We’re delighted to hear you enjoyed visiting our York store — it’s such a special space, and the team there will be so pleased to know their styling suggestions helped you find some beautiful pieces. We hope you love wearing your new purchases and look forward to welcoming you back soon!
Wonderful shopping experience!
I wanted to try the Remy dress in dark fig but the size 10 had sold out everywhere. I popped into the Marylebone store and the lovely lady working located one on the Kings road. I called them and they held the dress for me to try on - extending the hold as the northern line was down and I was stuck!
Trying on in the Kings road store is such a lovely hassle free experience- staff are lovely and suggestions on how to accessorise to the dress were very helpful.
And the dress…? It is absolutely gorgeous on - I really love it and will wear to absolutely every Christmas event, friends lunch to evening theatre. It is one of those rare finds that just works. Thanks to the team in Marylebone and the King’s Road!
25 October 2025
Reply from wyselondon.com
Thank you so much for your wonderful review! We’re thrilled to hear that our teams in Marylebone and King’s Road were able to help you find the Remy dress in Dark Fig. It’s great to know that your in-store experiences were seamless and enjoyable, and that you love the dress as much as we do! We hope it makes you feel fabulous at every festive occasion this season. We’ll be sure to pass your kind words along to both teams — they’ll be delighted to hear them.
Poor quality cashmere!
Poor quality cashmere!
Itlike a nice cashmere mix jumper on the photos , in reality it’s poor quality! After twice wearing it , it created so much pile and shedding, when I told the customer service, they said it was normal.
Not to this degree. Shame because they’re not so cheap at £280
25 October 2025
Unprompted review
Reply from wyselondon.com
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your jumper didn’t meet your expectations. We take great pride in the quality of our cashmere, so we’re disappointed to learn about your experience
Really helpful staff
Really helpful staff, lovely shopping experience. Thank you
23 October 2025
Unprompted review
Reply from wyselondon.com
We really appreciate your lovely feedback! It’s great to know our staff made your shopping trip enjoyable. Thank you for choosing us — we look forward to welcoming you back!
Excellent customer service in the…
Excellent customer service in the Marylebone store this morning. Thoughtful and kind with a warm greeting and the assistant ordered an item online for me because it wasn’t available in store.
18 October 2025
Unprompted review
Reply from wyselondon.com
Thank you so much for your kind words! We're delighted to hear that you had a great experience at our Marylebone store. It's wonderful to know our team provided a warm welcome and went the extra mile to assist you. We'll be sure to pass along your lovely feedback to the team — it means a lot to us. We hope to see you again soon!
Just love Wyse
I love everything about Wyse from the regular Live sessions to the stories on Instagram - the clothes are all just so well made using the best fabric's.
They may be on the higher end for pricing but the quality is excellent - keep doing what you’re doing Wyse team 😊
14 October 2025
Unprompted review
Reply from wyselondon.com
Thank you so much for your kind words and continued support! We're so happy to hear you're enjoying the Live sessions, Instagram stories, and—most importantly—our clothes. It means everything to us that you appreciate the quality and care we put into every piece. Your encouragement truly keeps us inspired. We promise to keep doing what we love—just for customers like you 😊
YORK…
A wonderful experience in your newly opened York store. Gorgeous clothes, very lovely helpful staff. It’s the most amazing building. The glass of Prosecco went down a treat! Needless to say some serious purchases!
14 October 2025
Unprompted review
Reply from wyselondon.com
Thank you so much for your lovely review! We're thrilled to hear you enjoyed your visit to our new York store — it truly means the world to us. We're so glad you loved the space, the team, and of course, the Prosecco! We hope you’re enjoying your new pieces and can’t wait to welcome you back again soon for another wonderful experience.
My Wyse Experience
I have been shopping with Wyse since the first lockdown. I loved watching Marielle on instagram lives showcasing her new launches. I love all of my Wyse purchases. They are consistently great quality and they usually fit beautifully, I’m only 5,2” so that’s a big bonus. I have always had a positive experience if I’ve needed to contact customer service. Returning items is easy, although refunds are a little slow. The only real negative I can think of is that sometimes items can be on a long preorder
13 October 2025
Unprompted review
Reply from wyselondon.com
Thank you so much for your lovely and thoughtful review! It’s wonderful to hear that you’ve been with us since the very beginning — and that Marielle’s Instagram Lives helped bring a little joy during lockdown. We're so pleased that you love your Wyse pieces and that the fit works well for you — especially as a petite customer, that means a lot! We're also glad to hear your experience with our customer service has been positive.
We really appreciate your feedback on preorders and refund timing — we’re always working to improve and will absolutely take your comments on board. Thank you again for your continued support!
The whole shopping offer from Wyse is…
The whole shopping offer from Wyse is great. The connection on social media I adore. And the clothes are different from those you generally find on the internet. Well done for doing something stylish and different!
29 September 2025
Unprompted review
Reply from wyselondon.com
Thank you so much for your kind words! We're thrilled to hear that you’re enjoying the Wyse shopping experience and our presence on social media. It means a lot to know that our pieces stand out and bring something a little different to your wardrobe. Your support truly inspires us to keep creating stylish and unique collections. Thanks again for being part of the Wyse community!
Incredibly helpful and speedy response
Incredibly helpful and speedy response, thank you!
24 September 2025
Reply from wyselondon.com
Hi Mel
You're very welcome — we're so happy to hear that you had a great experience with our team! We’re always here to help and truly appreciate your kind feedback.
Best,
WYSE London
The clothes are appealing to the mature…
The clothes are appealing to the mature person without being grumpy, great quality and the IG lives definitely help us to choose and overspend.
7 October 2025
Unprompted review
Reply from wyselondon.com
Thank you so much for your kind words! We're thrilled to hear that you’re enjoying the style and quality of our pieces — striking that balance between timeless and modern is exactly what we aim for. And we're so glad the IG Lives are helpful (and a little tempting 😄)! Your support truly means the world to us. 💛
Best
WYSE London
Wyse are always amazing to deal with
Wyse are always amazing to deal with. Quick, friendly and professional with any queries. Easy to navigate their website. Product range & quality great & fast delivery. If you need to return anything, the process is smooth & refunds fast.
25 August 2025
Reply from wyselondon.com
Hi Allison
Thank you so much for your kind words! We're delighted to hear that you've had such consistently great experiences with us — from our customer service and website to our product range and delivery. It’s wonderful to know that our returns process has been smooth for you too.
Best
WYSE London
In store assistants are lovely and…
In store assistants are lovely and speed of service for items bought on line is faster than most and I live abroad! When goods have been returned the service is, again, quick and efficient including refunds.
12 September 2025
Unprompted review
Reply from wyselondon.com
Hi Kerry
Thank you so much for your wonderful feedback! We're thrilled to hear that you've had such positive experiences both in-store and online — especially with speedy deliveries and efficient returns, even from abroad. Our team works hard to provide excellent service at every step, and it's always rewarding to know it's appreciated. We look forward to welcoming you back again soon!
Best
WYSE London
Wyse Customer Service never…
Wyse Customer Service never disappoints. Rose and Bianca are so helpful. Very responsive and friendly. Great advice on sizing. So rare to get this customer service today.
24 September 2025
Reply from wyselondon.com
Hi Caroline
Thank you so much for your kind words! We're thrilled to hear that Rose and Bianca were able to assist you so well. Providing friendly, responsive, and helpful service is what we strive for, and it's wonderful to know it made a difference. We truly appreciate your support and look forward to helping you again soon!
Best,
WYSE London
I have always been impressed with WYSE
I have always been impressed with WYSE. I have found a number of things over the years and each time I’ve worn them they have been admired. If whatever I have purchased is returned it is acknowledged straight away and then my card reimbursed very quickly - superb service.
29 September 2025
Unprompted review
Reply from wyselondon.com
Hi Carol
Thank you so much for your kind words and continued support! We're thrilled to hear that you've enjoyed your purchases over the years and that they've been admired — that’s exactly what we love to hear! We're also glad our returns process has been smooth and efficient for you. Your feedback means a lot to us, and we look forward to helping you find more pieces you love in the future. 💛
Best,
WYSE London
Overall I found the whole experience…
Overall I found the whole experience good from ordering to delivery. Refund are always processed within a reasonable time. The only negative is the amount of plastic sometimes used e.g. delivery bag and item bag inside. So many retailers (especially smaller ones) are trying their hardest to use anything but plastic, it would be lovely to see Wyse trying too!
16 September 2025
Unprompted review
Reply from wyselondon.com
Hi Susan
Thank you so much for your kind words and thoughtful feedback! We're so pleased to hear you had a great experience from ordering through to delivery, and that our refund process has been smooth for you — that really means a lot to us.
We also truly appreciate you taking the time to share your thoughts on our packaging. Sustainability is incredibly important, and your point is well taken.
Best,
WYSE London
A perfect surprise visiting Southwold …
We visited Southwold this weekend and as we sat in the pub I spotted a WYSE shop over the road … like finding an Oasis in the desert. I love WYSE, I only usually buy the clothes on line as I am not near any of the stores, so I HAD to visit. The staff that served me were amazing. So helpful and looking beautiful in the latest WYSE outfits. I ended up with 2 lovely purchases. The WYSE clothes are such lovely quality, style and colours and I love everything about the brand. I also like supporting a business I totally admire. Marielle has created something so special.
21 September 2025
Unprompted review
Reply from wyselondon.com
Thank you so much for your wonderful review! 🌟 We're thrilled that you discovered our Southwold store — what a lovely way to describe it, like "an oasis in the desert"! It means the world to hear how much you love WYSE and that you were able to visit us in person. We're so glad our team made you feel welcome and helped you find two special pieces to take home. Your kind words about the quality, style, and spirit of WYSE — and your support for Marielle’s vision — truly mean everything to us. We hope to see you again soon (in-store or online)! 💛
Best
WYSE London
Great experience
Ladies at Kings Road were really helpful with an event and loved the gold evening dress I bought.
11 September 2025
Unprompted review
Reply from wyselondon.com
Hi Claire
Thank you so much for your lovely review! We're delighted to hear that the team at our Kings Road store were helpful with your event — they’ll be so pleased to know their support made a difference.
We’re also thrilled you loved the gold evening dress – we hope you felt amazing wearing it!
Thanks again for your kind words, and we hope to welcome you back soon.
Best
WYSE London
The staff were very friendly and…
The staff were very friendly and helpful great place to shop .Good quality clothing
16 September 2025
Unprompted review
Reply from wyselondon.com
Hi Elaine
Thank you so much for your kind words! We're thrilled to hear that you had a great experience shopping with us and that our team made you feel welcome. It's also lovely to hear you’re happy with the quality of our clothing — we work hard to offer pieces that our customers will love and feel good in.
We really appreciate you taking the time to leave a review and hope to see you again soon!
Best
WYSE London
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