An issues and they get in contact very quickly, but I been trying to find out what size is the magnetic charging connector is, think it may be 7.62mm as I need a spare for when am away, but all they... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Functions are clear and reliable, I cross-checked the values with other devices. It measures saturation, temperature, ECG, sleep, etc. thus I find it very useful to get a general idea of my physical... See more
Company replied
I was surprised at how accurate it was given the price. There are two big problems: 1. The app has issues, it is hard to configure on android. 2. It only has military time! (I was told t... See more
Company replied
After much research for a device to monitor my blood pressure due to receiving a reading of 204 over 108 at hospital!!! I kept coming back to the X-Wrist first generation. Recieved it on Saturday... See more
Company replied
Company details
About X-Wrist
Written by the company
Improve your health | Understand your body | Change your lifestyle | Easily book & consult with an expert (doctor, trainer, nutritionist) | Get personalized diets, workouts & healthy habit and recommendations from experts.
Reclaim used energy as EVT tokens | Reuse that energy and spend it on physical or digital goods and services.Contact info
19 LEYDEN STREET, E1 7LE, London, United Kingdom
- contact@x-wrist.com
- x-wrist.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A couple of minor problems
A couple of minor problems, but the staff went above and beyond to resolve the problems which they did with great panache, well done!

Reply from X-Wrist
After much research for a device to…
After much research for a device to monitor my blood pressure due to receiving a reading of 204 over 108 at hospital!!! I kept coming back to the X-Wrist first generation.
Recieved it on Saturday 23rd April. Downloaded the app and was super easy to set everything up.
It has been a revelation over the past couple of days to keep an eye on my blood pressure and watch it settle, also to monitor heart rate, blood oxygen & temperature. Also the app is really well set out and informative.
Super happy with my watch and looking forward to exploring all its functions....and even better a British company to boot 👍👍👍👍👍

Reply from X-Wrist
After initial teething problems I have…
After initial teething problems I have my watch up and working and I'm very pleased with it

Reply from X-Wrist
Not much fittnes but a lot of health data
I just received the watch and for the money you pay is a good investment. I would say that is more a health medical device then a fitness and multisport device. The fitness features are quite basic (there is no GPS, no multisport profiles, no detail info while training), but the health monitor features I might say are formidable, almost 90-95% accurate with medical equipments. I see it more as a medical monitoring instrument then a fitness watch. I use a Polar Grit X and an Huawei GT2 to monitor my trainig and I will stick to them on this aspect as they offer a lot of feedback in terms of traing and recovering but in terms of health and medical feedback I will stick with X-wrist. In terms of health and medical feedback it offers accuracy with a price that is hard to compete. To get this info from a Apple watch you need to invest between 400-600£, Samsung is a hit and miss as it requires too much hassle and installations, Huawei watch D has a price of 600-700 dollars in China and is not in Europe yet, there are other brand like Withings but the price of this band makes it worth it and unique if you want to stay on top of your health monitoring. Basic fitness data but wealthy health data. In term of support I didn't understand how the company will support the watch on firmware updates. Will it be firmware update support or in 6 months you have to buy another product? There is need for some clarification in term of technical and firmware support.

Reply from X-Wrist
Had it now for 6 weeks
Had it now for 6 weeks
Accurate enough to make it useful apart from the sleep records , don’t find they are reliable, but overall does what it says it will do , only issues are …
1. Pulling strap off to recharge could be easier it’s very tight
2. On the setting to collect data every 20 minutes the battery only last 3 to 4 days.
Overall a good useful product at an affordable price

Reply from X-Wrist
excellent fitness band,had Harman…
excellent fitness band,had Harman Fitbit bit this has been the best so far

Reply from X-Wrist
Just received my band and it is a great…
Just received my band and it is a great product.
Made in England which is nice to know.
Delivery took longer than advertised but all worked out in the end.
Easy to set up once you do as it said on the box, start up instructions are on
Help.x-wrist.com.

Reply from X-Wrist
1 The device has arrived in good time…
1 The device has arrived in good time and like so many posts I struggled to get the wrist strap off to charge it.
2 the lack of good clear written instructions is frustrating. There doesn’t seem to be much online that I can find on how to use the device, plenty on how to buy it.
3 the device screen is cluttered as are the app screens. I’m guessing the screen itself is not touch sensitive but to be honest I can’t really tell.
4 The health metrics seem accurate
5 The notifications are difficult to read at times with a small font and not displayed for long with no obvious way to retrieve the message.

Reply from X-Wrist
This is a great watch.
This is a great watch.
Everything was spot on even got confirmation from my GB about the readings,
The only thing I cant seem to change the is watch screen...

Reply from X-Wrist
the x-wrist is the cheapest and best watch i have ever bought.
the x-wrist is the cheapest and best thing i have ever bought for what it does. it also has an APP to download to see all the data and updates every 10 minutes.
i occasionally kept losing the signal from mobile phone to x-wrist but i found a solution to solve that...put the x-wrist on my wrist with my apple watch! i have not lost a signal since.
best buy ever...please do not miss out or you will be disappointed. 5 out of 5 by me.

Reply from X-Wrist
How do you get the strapp off to charge it?
Looks a really good but for the life of me I cannot get the strap off to charge it. I am afraid I will damage it because the only way to get it off is to use extreme force (well that's what it seems to me). Can anybody explain to me the easy way to do this please?
Oh I have tried the live chat and it's been about 10 mins but it says "our usual reply time is 4 mins".

Reply from X-Wrist
Excellent small piece of hardware.
Excellent small piece of hardware.
Bought it few days ago, the data is spot on, battery lasts (did not charge it yet).
A bit hard to remove the strap to charge but everything is fine now.
Recommend!

Reply from X-Wrist
Looks nice
Looks nice, works well, does what I want it to do, blood pressure, heart rate, sleep, steps etc. Good battery life.

Reply from X-Wrist
Great service.
Great service.
Fast delivery, easy to install. Really happy with it.

Reply from X-Wrist
A solid & absolutely sufficient…
A solid & absolutely sufficient smartwatch for little money. Yeah, he's tracking as not 100% accurate. But what health monitoring watch does that? I can't say anything about the silicone band, as I just got another band to it.

Reply from X-Wrist
Great product
Great product, very intuitive, simple to configure, works very well, very light, excellent value for money nothing to envy compared to big brands that cost 10 times as much.
Among the strengths that it has, the blood pressure and spo2 surprised me positively.

Reply from X-Wrist
The watch looks very nice and high…
The watch looks very nice and high quality, but I kept having problems with the Bluetooth connection! The watch lost its connection several times a day, which was already very annoying. Support was able to help me and solved things. I had issues with the permisions of the app.

Reply from X-Wrist

Reply from X-Wrist
I bought it to for my father
I bought it to for my father, he has a lot of health issues that I want to help him monitor all day.

Reply from X-Wrist
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







