xCloud is honestly cracked if you care about speed, control, and not babysitting servers all day. I moved my stack over and within minutes it felt like I upgraded hardware without paying for it. The U... See more
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Review summary
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I have consistently been given excellent help from everyone that I interact with at xcloud hosting. I am a massage therapist running my own Wordpress website. I don’t know computer language at all. So... See more
Company replied
I’ve been using xCloud for my hosting management, and their support team is top-notch. I rarely have to reach out to them because the platform is so solid; however, I recently ran into a complex issu... See more
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I cannot sing the praises of xCloud enough. I absolutely love this product. The pace of innovation and development has been breathtaking. The support is amazing - one of the most important thing... See more
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Company details
Written by the company
xCloud is an all-in-one server management and control panel that was created to make it easy to set up, deploy, and manage WordPress websites. With xCloud servers, you can easily improve the performance and security of your website. There is no hidden charge in xCloud, since xCloud offers a transparent hosting solution. Whether you're a personal user with 1GB of RAM or a high-performance user with 32GB of RAM, xCloud's managed servers can meet all of your needs. Our user-friendly approach makes server management simple, allowing you to focus on your website rather than the complexity of hosting. xCloud streamlines the difficult steps required to set up and host WordPress sites with only a few clicks from the dashboard. From server configuration to WordPress installation, SSL certificate setup, server monitoring, plugin updates, and more, we've got you covered with advanced capabilities that no one else offers. With all of the hosting options available on the market, it was never easy to maintain multiple websites simultaneously. But not anymore. xCloud makes it simple to manage many sites. You may monitor and control them all from a single server while improving performance. xCloud is dedicated to simplifying WordPress hosting and management by providing a flexible solution that improves efficiency. By handling infrastructure, we allow developers and agencies to focus on creating amazing websites.
Contact info
124 Broadkill Rd #599, 19968-1008, Milton, DE, United States
- support@xcloud.host
- xcloud.host
4.8
Excellent
361 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I just migrated from Rapyd Cloud…
I just migrated from Rapyd Cloud server/hosting to Vultr on xCloud a few months ago, and I am so happy with my decision. There is literally no comparison across the board! XCloud provides an amazing dashboard, they have a day zero response on security patches, and their customer service goes above and beyond to help! They communicate clearly and address issue thoroughly. I’m a satisfied customer and would highly xCloud!
1 March 2026
Unprompted review
Reply from xCloud
Thank you so much for sharing your experience and for trusting xCloud after your migration.
We’re really glad to hear that the dashboard, security response, and support experience have made a positive difference for you. Our team works hard to communicate clearly, respond quickly, and help users feel confident managing their servers.
We truly appreciate your recommendation and support.
Great hosting solution for semi managed…
Great hosting solution for semi managed VPS! before switching to xCloud we used plesk. xCloud way better and no use of resources on the server. Also very good support!
11 May 2026
Unprompted review
Reply from xCloud
Thank you so much for sharing your experience. We’re really glad to hear that xCloud has been a better fit for your semi-managed VPS workflow after switching from Plesk.
Our goal is to keep server management simple, efficient, and lightweight while providing reliable support when needed. We truly appreciate your trust and support.
disappointed
slow support with useless dashboard that doesnt sense anything goes wrong ,bad service , disappointed
9 May 2026
Unprompted review
Reply from xCloud
Hi,
We’re truly sorry to hear that you feel disappointed with your experience.
Based on the details available to us, we believe this review may be related to a recent support case involving a compromised WordPress site where no clean site backup was available. Since the Trustpilot username does not clearly match an xCloud account, we cannot confirm the exact account publicly, but we still want to address the concern in a transparent way.
We understand how stressful it can be when a WordPress site is compromised. Our team reviewed the issue and tried to assist as much as possible within our support scope. From the information available, the issue appeared to be related to the WordPress application layer, such as a plugin/theme vulnerability, modified WordPress files, suspicious files, or compromised site-level access — not an xCloud platform or infrastructure failure.
xCloud provides the hosting environment, server security layers, monitoring tools, integrity checks, and backup options. However, no hosting provider can guarantee that a WordPress site can never be infected, especially when third-party plugins, themes, custom code, uploads, or WordPress admin access are involved.
Our Integrity Monitor did detect that WordPress core files no longer matched the official checksums. This confirms that site files were modified, but the monitor runs on a scheduled basis and is not a real-time malware prevention engine. We explained this and recommended the safest available recovery path: restoring the site from a clean backup.
Unfortunately, when no clean backup is available, full malware cleanup and root-cause investigation fall outside xCloud’s standard support scope and require a specialized malware cleanup provider. We explained this clearly and offered the best options available from our side.
We’re sorry we could not provide the outcome you expected, but our team did try to guide you honestly and help with the safest possible recovery steps.
If you would like to continue the conversation, please contact our support team again and we’ll be happy to help with any available restore option, post-restore security guidance, or next steps.
Best regards,
xCloud Support
Top Notch xCloud Support on a Saturday Morning!
This morning, I had a question about some urgent updates on the Vultr servers I have through xCloud. I had just received an email from Vultr about making sure I updated the servers, but I wanted to check whether xCloud planned to update them automatically, or if I needed to take care of it. I was very pleased, first, that Linda from their UK office responded right away to my chat message, and, secondly, to learn that they had already taken care of the update on both my managed and self-managed servers.
This is Saturday morning here in the U.S., and I assumed I'd need to wait until Monday to receive a reply, but waiting just 2-3 minutes was greatly appreciated! Linda was fantastic... very professional and friendly!
The folks at xCloud have been on top of their game since I've been working with them, and I would suggest to anyone to check them out!!!!
9 May 2026
Unprompted review
Reply from xCloud
Thank you so much for the wonderful feedback and recommendation.
We’re really glad Linda could assist you quickly and confirm that the required updates were already taken care of on both your managed and self-managed servers. Our team works hard to stay proactive with security and server updates, so it means a lot to see that effort recognized.
We truly appreciate your trust in xCloud and your kind words about our support team.
The platform is extremely fast
The platform is extremely fast, easy to use and composable.
Support is incredibly fast.
5 Stars!
8 May 2026
Unprompted review
Reply from xCloud
Thank you so much for the 5-star review.
We’re really glad to hear that you’re enjoying xCloud’s speed, ease of use, and flexibility. Our team also truly appreciates your kind words about the support experience.
xCloud is a great solution for now and the futuire
xCloud is not only a great hosting provider but one that is future-proofing my business.
I'm not a technical person but are able to spin up a VPS and manage a portfolio of websites. Every tool I need is there and is easy to use.
In parallel, I can host next generation applications like OpenClaw Hosting or n8n. Which represent the future.
8 May 2026
Unprompted review
Reply from xCloud
Thank you so much for sharing this wonderful feedback.
We’re really glad to hear that xCloud is helping you manage your websites easily while also giving you the flexibility to host next-generation tools like OpenClaw and n8n.
Our goal is to make modern hosting simple, powerful, and future-ready for everyone. We truly appreciate your trust and support.
Been looking for a host like xCloud.
I have been looking for a WordPress hosting service that offers more that just WP hosting. When I found xCloud a few months ago, I purchased one of their "Lite" plans and moved a website there. Over those two months, I experienced no issues and no downtime. I appreciate that the dashboard has everything needed to maintain a WP site, including a "Magic Login" button that allows an admin login (for those rare moments when you can't find that elusive password for a client site). Plugin updates from the dashboard eliminates plugins and email, if needed, hosted for only $1.00 per month (or $2.00 form more mail storage).
Today I need some help upgrading my account from the Lite plan to a larger plan. When this failed a few times, I contacted support, via the button on the page, and Cassandra provided some useful tips and suggestions. When those proved unsuccessful, she performed the upgrade herself on the back-end. Job done.
With all the dashboard benefits, email for cheap and blazing support, I think I park my client sites here now. We'll see how it goes. I'm feeling confident though.
23 April 2026
Unprompted review
Reply from xCloud
Thank you so much for sharing your detailed experience.
We’re really glad to hear that xCloud has been a good fit for your WordPress sites and that the dashboard features, email options, and support experience have been helpful.
A special thanks for mentioning Cassandra as well. We’re happy she could assist with the upgrade and get it sorted for you.
We truly appreciate your trust in xCloud and look forward to supporting more of your client sites.
Blazing fast server which are affordable
23 April 2026
Unprompted review
Reply from xCloud
Thank you so much for your feedback.
We’re glad to hear that you’re enjoying the speed and affordability of xCloud. We truly appreciate your support.
John went above any expections I had for service rept.
John was wonderful. He answered all of my questions and more. He is a life saver for me and my company.
We need more customer service techs like John.
17 April 2026
Unprompted review
Reply from xCloud
Thank you so much for your kind words and feedback.
We’re really glad to hear that John was able to help you and go above your expectations. We’ll make sure to pass your appreciation to him and the team.
If you ever need anything else, we’re always here to help.
Support is very bad
I am using xclould almost from past 2yrs. support takes about 20 min to 60 min to respond even when chat goes on related to issues. the question is , when you do not have enough staff to support via chat, why not give email is the only option to approch? when you give a chat option for support, the users mind seeks instant response (at least min or two). if they dio not have about 10-15min in an year for retaining user, why anyone should choose xClould?
16 April 2026
Unprompted review
Reply from xCloud
We’re really sorry to hear this, and we truly understand your frustration.
First of all, thank you for being with xCloud for almost 2 years. Your feedback is absolutely valid. When someone reaches out through chat, it is natural to expect a fast response, especially during an active issue.
As xCloud continues to grow, we are also increasing our support bandwidth and improving our support operations so we can serve users better. That said, for critical or urgent issues, we always strongly recommend creating a support ticket through our support portal so the matter can be tracked properly and handled with the right priority:
https://app.xcloud.host/support/all-tickets
For critical issues, our ticket system response time is usually under 5 minutes, and we always do our best to assist as quickly as possible.
Once again, we’re genuinely sorry that your experience made you feel this way. Please know that this is not the experience we want any xCloud user to have. We sincerely hope you will give us another chance to assist you properly and allow us the opportunity to prove again that we are serious about our users, that we listen carefully, and that we truly care about their experience and feedback.
If you share more details about the issue, or your ticket ID, we will be happy to check it further and help you.
Technical support was great
Technical support was great. Solved my problem quickly and efficiently. :-)
14 April 2026
Unprompted review
Reply from xCloud
Thank you so much for your kind words. We’re really glad to hear our technical support team could solve your problem quickly and efficiently. We truly appreciate your support.
Exceptional support that goes above and beyond
I’ve been using xCloud for my hosting management, and their support team is top-notch. I rarely have to reach out to them because the platform is so solid; however, I recently ran into a complex issue with my WordPress site that wasn't actually related to their platform. Despite that, their team stepped in and helped me resolve it anyway.
It’s rare to find a provider that cares this much about their customers' success. I highly recommend them to any serious web professional. Also, a huge shoutout to Jack, Gabbi, and Shifat for the incredible help!
8 April 2026
Unprompted review
Reply from xCloud
Hi,
Thank you so much for the kind words and for sharing your experience.
We’re really glad to hear you’re happy with xCloud and that our team was able to help you when you needed it. We’ll also make sure Jack, Gabbi, and Shifat see your shoutout it will mean a lot to them.
We truly appreciate your recommendation and support.
Superb Panel with Outstanding UX and Updates
The best WordPress website management panel I have ever used, period. The UX is superb, and it's clear this was built by a team who knows and uses WordPress. It's so easy and intuitive to use with everything a click away.
Support, in the very very few cases I have needed it, was very prompt, very attentive, and open to feedback.
Finally, updates to the platform are regular and the team listens to customer feedback. So a top-notch effort on that front, too.
Overal, I'm super happy to have switched to xCloud.
6 April 2026
Unprompted review
Reply from xCloud
Hi,
Thank you so much for the amazing feedback. We’re really happy to hear you’re enjoying the panel and finding it easy and intuitive to use.
It also means a lot to hear your kind words about our support and updates. We always try to improve based on user feedback, so this really encourages the team.
We truly appreciate you switching to xCloud and being part of our journey.
So far so good!
So far, so good. I migrated over from WP Engine, SiteGround, and a few other shared hosting providers because I wanted all of my projects running on VPS infrastructure. There were a few bumps along the way while getting my servers provisioned and setting up Git integration, but the developer team was very helpful. They addressed the bugs within a week and pushed a new release.
I’m really happy with how easy the dashboard is to use. It’s night and day compared to something like cPanel. I also love that it works well with Cloudflare, since that’s where I manage all of my domains.
I’m looking forward to growing my business here and gradually moving client projects over as I continue exploring everything xCloud has to offer.
1 April 2026
Unprompted review
Reply from xCloud
Hi,
Thank you for sharing your experience and for the thoughtful review.
We’re really glad to hear the migration went well overall and that you’re enjoying the dashboard and Cloudflare integration. It’s also great to know our team was able to help quickly during setup and Git integration.
We appreciate your trust in xCloud and look forward to supporting you as you continue moving more projects over.
xCloud is our main hosting platform
We use xCloud in our company, and as soon as we tried it as a hosting platform we transferred all our sites there. It is easy and great for managing our many websites and monitoring them well. Also they have a dedicated 24/7 support team which is very efficient and helpful every time. 100% recommended
30 March 2026
Unprompted review
Reply from xCloud
Hi,
Thank you so much for your kind words and for choosing xCloud as your main hosting platform.
We’re really glad to hear that managing your websites has been easy and that the dashboard and monitoring tools are working well for your team. It’s also great to know our support team has been helpful whenever needed.
We truly appreciate your recommendation and your trust in xCloud.
Switched to xCloud after After 15 years with Siteground hosting
After 15 years with Siteground hosting I decided to give xCloud a try. I'm now in the process of building out 35-plus Wordpress sites and transferring email services to xCloud's email add-on feature.
The level of service at xCloud has been extremely helpful as I make this complicated move away from Siteground (To be fair, Siteground provides numerous features and benefits, but xCloud provides much more granular control of my server and my websites). And, importantly, their support team has proven to be exceptionally helpful and highly detailed in their communications with me.
Thanks xCloud! I'm super happy I made the change!
13 March 2026
Unprompted review
Reply from xCloud
Hi,
Thank you so much for sharing your experience and for making the switch to xCloud after so many years.
We’re really glad to hear the migration is going smoothly and that our team has been able to support you through such a big move. It’s also great to know you’re enjoying the control and flexibility the platform provides.
We truly appreciate your trust in xCloud and look forward to supporting you as you continue building out your projects.
Quick and great support!
17 March 2026
Unprompted review
Reply from xCloud
Hi,
Thank you for the kind feedback. We’re glad to hear you’re happy with our support and that we were able to help quickly.
We really appreciate you taking the time to share this.
I'm with xCloud since July 2024
xCloud User since July 2024. Recently had my first issue, and the customer service team resolved it incredibly fast. Great support!
10 March 2026
Unprompted review
Reply from xCloud
Thank you for being with xCloud since July 2024 and for sharing your experience. We're really happy to hear that when you needed help, our support team was able to resolve the issue quickly.
Providing fast and reliable support is something we take very seriously, so your feedback truly means a lot to the team. Thanks again for the review!
Seamless experience and top-tier performance
I’m a new xCloud user and the experience has been fantastic from day one. The dashboard is clean and the performance improvements were noticeable immediately. I actually discovered xCloud through Abid Hasan, and I’m so glad I took his advice. It’s rare to find a tool that balances power and simplicity this well. 5 stars all the way!
12 March 2026
Unprompted review
Reply from xCloud
Thank you so much for the great feedback and welcome to xCloud! We're really glad your experience has been smooth from the start and that you noticed the performance improvements right away.
It's also great to hear that Abid Hasan recommended us. Word of mouth from our community means a lot to us. We appreciate you sharing your experience and are excited to have you with us.
Great hosting provider with smart dashboard
Great hosting provider with very smart dashboard for none devOps people, and friendly support.
12 March 2026
Unprompted review
Reply from xCloud
Thank you for the kind words! We're really glad to hear that the dashboard has been helpful and easy to use, especially for users who prefer not to deal with complex DevOps setups. That balance of simplicity and power is something we focus on a lot.
Also happy to hear our support team was helpful. We truly appreciate you taking the time to share your experience!
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