XLMOTO België Reviews 

2,518
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and on-time delivery of their orders, often noting products arrived quickly and in good condition. Many people are highly satisfied with the quality of the products received, finding them to be as described and of excellent value. Reviewers also appreciate the fair and competitive pricing, often highlighting the great balance between price and quality. The service provided is consistently described as good, correct, and friendly, contributing to a positive overall experience. However, some customers also noted occasional delivery delays, with orders arriving later than initially expected. A few other people also felt that some products had sizing discrepancies or were missing components, such as a battery without acid.

What people talk about most

Delivery service

Consumers find delivery service to be positive, frequently praising its speed and efficiency, with many... See more

Product

Reviewers mention positive feedback about product quality and value, with many praising good products at fair... See more

Quality

Clients share positive opinions on quality, with many reviewers highlighting good quality products at... See more

Price

People report positive experiences with price, consistently highlighting good quality at a fair or amazing... See more

Service

Users describe positive interactions with service, highlighting its correctness, honesty, and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent on time delivery (even during a strike period by the delivery company). Good, safe decent packaging. The product itself was most satisfactory. I actually ordered it for a friend and he was... See more

Rated 5 out of 5 stars

Delivered in just a couple of days, well packaged. Great all seasons quality jacket, especially for beginners. Shipped with all necessary safety equipment.

Company replied

Rated 5 out of 5 stars

Everything is always clear, quickly send and in good condition. Always good service…Good price/quality and they always give something extra. I had a clear visor mounted and a clear visor and pinlock w... See more

Company replied

Rated 5 out of 5 stars

An amazing experience, Not only is it good price for value. The aftersales and customer service is friendly and fast. Never had any problems buying or retourning any item from this site! Keep it up!... See more

Company replied


Company details

  1. Motorcycle shop
  2. Tyre shop

Written by the company

XLMOTO is een bedrijf dat ernaar streeft uitrusting en onderdelen te leveren voor de motorcross, enduro, motorfiets en pit bike. Wij streven ernaar om een heel nieuwe ervaring te bieden tijdens het winkelen, evenals een niet te evenaren assortiment tegen ongelooflijke prijzen.

XLMOTO

Written by the company

Is de waarde van uw bestelling boven de €150 dan staan wij voor de verzendkosten. Natuurlijk zijn alle bestellingen verzekerd en traceerbaar.
De producten moeten ongebruikt zijn, in de originele verpakking zitten en voorzien zijn van labels.
Gratis verzending
Is de waarde van uw bestelling boven de €150 dan staan wij voor de verzendkosten. Natuurlijk zijn alle bestellingen verzekerd en traceerbaar.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3k reviews

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4.5

All reviews

(2,518)

217 reviews in the last 12 months

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Rated 1 out of 5 stars

Do not order from this online store.

My first experience with this online store is an unpleasant one, because I placed an order correctly, but unfortunately I did not receive the order, so the order was returned to the sender, but we were reimbursed for the order placed back. So I was left with a bitter taste after this experience, I recommend you to be careful and not to suffer the same way as me and without products and without money back.

13 November 2023
XLMOTO België logo

Reply from XLMOTO België

Good afternoon,

thank you for your review!

We see that our transporter could not deliver your parcel and consequently returned it to our warehouse. It can take 14 business days until the return arrives in our warehouse. Once we receive it, you will get an automatic email as a confirmation. After that we can repack your items and send the order back to you again or we can refund you. Unfortunately we can not refund you before we have received your parcel in our warehouse.

Best regards,

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