At first as per the norm I was dubious about purchasing online but needed a bike helmet urgently and XLMOTO had the type that served my needs. Within just a matter of days I received it at a parcel co... See more
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Got exactly what I ordered on the day it was supposed to arrive. Delivery went fine and goods arrived in good condition.Should be the norm, unfortunately isn't always the case when ordering online. Ha... See more
Customer service poor. Noticed an error in my post code straight away on the order. Emailed customer service to be told it was too late to amnend. I would have to wait for the item to be returned to... See more
Company replied
Delivery was supposed to be from 6 to 8 open days I think but I waiting 14 days to get it … this is the only reason why I put 3 starts more than 4 or 5 and this is why I am a bit disappointed. Howev... See more
Company replied
Company details
- Motorcycle shop
- also in
- Tyre shop
Written by the company
Chez XLMOTO, nous avons pour mission de vous fournir tout l'équipement et les pièces nécessaires au motocross, enduro, moto, et pit bike. Notre objectif est d'offrir une expérience d'achat inédite ainsi qu'une large gamme de produits à des prix imbattables.
Bienvenue sur XLMOTO
Written by the company
- 60 jours pour changer d'avis
- En commandant sur XLMOTO, vous avez 60 jours de droit de rétractation.
- Livraison gratuite dès 150€
- Lorsque votre commande dépasse 150€, nous vous offrons les frais de port ! Tous les colis sont assurés et traçables.
Contact info
France
- info@xlmoto.fr
- xlmoto.fr
4.2
Great
11k reviews
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all good i recommend !
29 September 2024
For the first time I ordered something…
For the first time I ordered something on the internet I am very satisfied and would like to say good luck to all teams Thank you Cordiament André Cariel.
22 September 2024
Very quick and best price on the web…
Very quick and best price on the web then very happy I am :-)
29 July 2024
Very Good and fast
29 July 2024
Great deals
Incredible prices. Equipment is conform to what is described. Delivery in time.
23 July 2024
My order is exactly what I ordered
My order is exactly what I ordered, perfect fitting ,very good value for money thanks to Brandit !
15 July 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Boots unwearable
Boots unwearable, much too narrow even if I ordered 44 size, I Wear usually 43 size.
I returned them 3 weeks ago, I have today my money back..............Never again.
11 June 2024
Reply from XLMOTO France
Bonjour,
Merci de nous avoir laissé un commentaire.
Nous sommes navrés d'apprendre que la taille des bottes ne vous convenait pas.
Concernant le retour, nous donnons le délai sur notre site internet, notre entrepôt étant situé en Pologne, le colis met un peu de temps à nous parvenir.
N'hésitez pas à nous contacter si besoin.
Bonne journée.
L'équipe XLMOTO
I was sastified with the product.
2 June 2024
Commandé une machine démonte pneu et je…
Commandé une machine démonte pneu et je ne l’ai jamais reçu.
Ordered a tire changer machine and i didn’t received it.
30 May 2024
Reply from XLMOTO France
Bonjour,
Merci de nous avoir laissé un commentaire.
Nous sommes navrés d'apprendre que vous n'avez pas reçu votre colis.
Le colis a été expédié de notre entrepôt comme prévu, cependant, il semble avoir été égaré en cours de route.
Nous avons noté que votre commande a été remboursée après votre contact avec notre service client.
Si vous avez besoin d'assistance supplémentaire, n'hésitez pas à nous contacter.
Nous vous souhaitons une excellente journée.
L'équipe XLMOTO
Good morning,
Good morning,
Order No. 69222544
Improper.
Item different from that ordered.
I made the return on June 4, the refund has still not been made.
When will it be done to me??
Thanking you
Bonjour,
Commande n° 69222544
Non conforme.
Article différent de celui commandé.
J'ai effectué le retour le 4 juin, le remboursement n'a toujours pas été réalisé.
Quand me sera t'il fait ??
En vous remerciant
27 May 2024
Product delivered quickly and was looking good.
The product was delivered quickly and was looking good. But unfortunately size was not good for me despite sizing guide. Return is well managed.
26 May 2024
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