XO HOTELS AMSTERDAM - XO Hotel InnerReviews 

222
TrustScore 4 out of 5

3.9

Wanningstraat 1, 1071 LA Amsterdam, NL


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Rated 1 out of 5 stars

My experience was terrible; I had an allergic reaction, probably due to dust mites in the room. I couldn't sleep and had to spend the night on the street. The service was not good, and the staff was... See more

Rated 5 out of 5 stars

Great location, apart from trams to/from the station with luggage we walked everywhere from the hotel. We skipped breakfast at the hotel in favour of brunch at various nearby cafes- loads of choice. R... See more

Company replied

Rated 5 out of 5 stars

Hotel was very clean and exactly what we needed! We were staying in Amsterdam for a little over a week and the people at the front desk were always very kind and helpful. It was just enough space for... See more

Company replied

Rated 5 out of 5 stars

The location was perfect for our stay in Amsterdam. Close to museums and locations that we wanted to visit. The hotel staff was very helpful and the room was clean and comfortable. The morning breakfa... See more

Company replied


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About XO HOTELS AMSTERDAM - XO Hotel Inner

Written by the company

XO Hotels Amsterdam 🛏️

🇳🇱 Boek bij ons en krijg 10% korting ✓ Directe bevestiging ✓ Geen boekingskosten ✓ Exclusieve extra's bij boeking op XO Hotels

🇬🇧 Book with us and get 10% discount ✓ Instant confirmation ✓ No booking fee ✓ Exclusive extras when booking on XO Hotels

🇩🇪 Buchen Sie bei uns und erhalten Sie 10% Rabatt ✓ Sofortige Bestätigung ✓ Keine Buchungsgebühr ✓ Exklusive Extras bei Buchung auf XO Hotels

🇫🇷 Réservez avec nous et bénéficiez de 10% de réduction ✓ Confirmation instantanée ✓ Pas de frais de réservation ✓ Extras exclusifs lors de la réservation sur XO Hotels

🇮🇹 Prenota con noi e ottiene il 10% di sconto ✓ Conferma immediata ✓ Nessuna tassa di prenotazione ✓ Extra esclusivi quando si prenota su XO Hotels

🇪🇸 Reserva con nosotros y obtén un 10% de descuento ✓ Confirmación instantánea ✓ Sin gastos de reserva ✓ Extras exclusivos al reservar en XO Hotels

Contact info

  • Wanningstraat 1, 1071 LA, Amsterdam, Netherlands

  • 020 6625792

3.9

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TrustScore 4 out of 5

222 reviews

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3.9

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(222)

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Rated 1 out of 5 stars

My experience was terrible

My experience was terrible; I had an allergic reaction, probably due to dust mites in the room. I couldn't sleep and had to spend the night on the street.
The service was not good, and the staff wasn't friendly.
I don't recommend it.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Definitely going to return

Really friendly staff, well located and good cost benefit

12 June 2026
Unprompted review
XO HOTELS AMSTERDAM  - XO Hotel Inner logo

Reply from XO HOTELS AMSTERDAM - XO Hotel Inner

Endrigo Camargo,

Thank you for your kind words, it’s great to hear you enjoyed your stay with us!

We can picture your visit: arriving to a warm welcome, heading out easily to explore Amsterdam, and knowing you’re staying somewhere that offers comfort and good value. That balance between location, friendly service, and affordability is exactly what many guests appreciate at XO Hotels.

Our team works every day to keep that experience consistent—clean rooms, comfortable beds, and a smooth stay from check-in to check-out.

For your next trip, booking directly with XO Hotels gives you 10% discount, city tax included, and a free first hour of late check-out—just a little extra value for your stay.

Hope to welcome you again for another easy and comfortable visit to Amsterdam!

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 2 out of 5 stars

Not clean

The only good thing about this place is the location. We stayed 3 nights and couldn't wait to leave.
The hotel itself is more like a 2 star, the rooms and bathrooms are not clean. The floors have not been vacuumed in a very long time. I saw the cleaner leave clean towels on the corridor floor before changing out the room.
Some of the staff are not helpful. The vending machine fives a small bottle of water for €3.50.

9 June 2026
Unprompted review
XO HOTELS AMSTERDAM  - XO Hotel Inner logo

Reply from XO HOTELS AMSTERDAM - XO Hotel Inner

Maria Mirza,

Thank you for sharing your experience, and we’re sorry the stay didn’t meet your expectations.

While we’re glad the location was convenient, cleanliness should never be secondary. Floors not vacuumed, bathrooms not properly cleaned, and towels left in the corridor are not the standards we aim to maintain at XO Hotels. If these issues are reported during the stay, our team is always ready to act immediately and refresh the room to improve the experience right away.

We also regret that some staff interactions were not helpful. Friendly and supportive service is something we work on consistently, especially alongside clean rooms, comfortable beds, and reliable quality that many guests value.

For your next visit, booking directly with XO Hotels includes a 10% discount, city tax included, and a free first hour of late check-out for a more relaxed departure.

We hope your next stay in Amsterdam feels much cleaner, smoother, and more comfortable from the start.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

Great location in a residential upscale…

Great location in a residential upscale area, 5 min walk from Vondelpark. Room was clean and include the basics necessity. Nothing more, nothing less.

27 May 2026
Unprompted review
XO HOTELS AMSTERDAM  - XO Hotel Inner logo

Reply from XO HOTELS AMSTERDAM - XO Hotel Inner

KN,

Thank you for sharing your stay—it’s great to hear the location and comfort suited your visit.

Many guests at XO Hotels in Amsterdam enjoy that same feeling: a quiet, residential area near Vondelpark, where you can start the day with a walk among the trees before heading into the city, and return later to a clean, comfortable room with everything you need. Simple, practical, and reliable.

We’re glad the room met your expectations—many travelers appreciate exactly this balance of essentials, cleanliness, and a well-connected yet peaceful location when choosing XO Hotels.

For your next stay, booking directly comes with a 10% discount and city tax included, making your visit even more straightforward.

We hope to welcome you back again—maybe for another morning walk in the park.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

The location was perfect for our stay…

The location was perfect for our stay in Amsterdam. Close to museums and locations that we wanted to visit. The hotel staff was very helpful and the room was clean and comfortable. The morning breakfast was the best we have experienced at any of our hotel stays. The rates were reasonable and we would stay again.

6 May 2026
Unprompted review
XO HOTELS AMSTERDAM  - XO Hotel Inner logo

Reply from XO HOTELS AMSTERDAM - XO Hotel Inner

Jake,

Thank you for sharing your experience—it’s wonderful to hear your stay matched your plans so well.

Many guests at XO Hotels in Amsterdam enjoy starting their day with a tasty breakfast before heading out to explore nearby museums and attractions, then returning to a clean, comfortable room to relax. That easy balance between location, comfort, and a smooth daily rhythm is what makes a stay feel truly enjoyable.

We’re especially pleased that our team left a positive impression—friendly and helpful service is something guests consistently rely on when choosing XO Hotels. Hearing that our breakfast stood out among your travels means a lot to us.

Your feedback helps future guests feel confident that they can expect great value, reliable quality, and a welcoming atmosphere.

For your next visit, booking directly includes a 10% discount and city tax included, making your stay even more convenient from the start.

We’d be happy to welcome you back again to Amsterdam.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

great location

great location, great room, good communication and nice staff

27 May 2026
Unprompted review
XO HOTELS AMSTERDAM  - XO Hotel Inner logo

Reply from XO HOTELS AMSTERDAM - XO Hotel Inner

Yumi Takami,

Thank you for your kind words—it’s great to hear your stay ticked all the right boxes.

Many guests at XO Hotels in Amsterdam enjoy that same easy flow: arriving with clear communication, being welcomed by a friendly team, and settling into a clean, comfortable room in a well-connected location. It makes exploring the city simple while always having a relaxing place to return to.

Your experience reflects what many travelers look for—reliable service, a good night’s sleep, and a location that keeps everything within easy reach.

For your next visit, booking directly gives you a 10% discount and city tax included, making your stay even more convenient from the start.

We hope to welcome you back again soon.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

Hotel was very clean and exactly what we needed

Hotel was very clean and exactly what we needed! We were staying in Amsterdam for a little over a week and the people at the front desk were always very kind and helpful. It was just enough space for us especially since we knew we would be going out for most of the day, but was still a very cozy stay. The area was also perfect and within walking distance to the center and everywhere else we had on our itinerary. We would definitely stay here again!

19 May 2026
Unprompted review
XO HOTELS AMSTERDAM  - XO Hotel Inner logo

Reply from XO HOTELS AMSTERDAM - XO Hotel Inner

Mya Hixon,

Thank you for sharing your experience—it’s great to hear your stay fit your trip so well.

Many guests at XO Hotels in Amsterdam describe that same rhythm: heading out in the morning to explore the city, then coming back to a clean, cozy room that feels just right to recharge for the next day. Having everything within easy reach while still enjoying a comfortable and calm space makes a big difference, especially during a longer stay.

We’re also happy our front desk team could support you throughout your visit—friendly, reliable service is something many guests consistently appreciate and trust when choosing XO Hotels.

For your next trip, booking directly gives you a 10% discount, city tax included, and a bit more flexibility to plan your stay with ease.

We’d love to welcome you back—Amsterdam will be ready for your next adventure.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 4 out of 5 stars

Excellent location with easy access to…

Excellent location with easy access to museums, local park and public transport.
Breakfast was good with decent selection of everything.
The room was clean with a comfortable bed, but a bit small with not much space to move about.

19 May 2026
Unprompted review
XO HOTELS AMSTERDAM  - XO Hotel Inner logo

Reply from XO HOTELS AMSTERDAM - XO Hotel Inner

Customer,

Thank you for sharing your experience—it’s great to hear you enjoyed the location and overall comfort of your stay.

Many guests love starting their day at XO Hotels with a good breakfast before heading out to explore Amsterdam’s museums or relaxing in a nearby park, all easily reachable by public transport. After a full day, coming back to a clean room and a comfortable bed makes all the difference.

We appreciate your note about the room size. If shared during the stay, our team is always ready to assist and look at available options to make your stay more comfortable.

At XO Hotels, we focus on reliable quality—clean rooms, friendly staff, and convenient locations—which is why so many travelers choose us again.

For your next visit, booking directly with XO Hotels gives you a 10% discount, city tax included, and a free first hour of late check-out.

Hope to welcome you back soon for another easy Amsterdam stay.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

Great location

Great location, apart from trams to/from the station with luggage we walked everywhere from the hotel. We skipped breakfast at the hotel in favour of brunch at various nearby cafes- loads of choice. Rooms and bathrooms are very small but fully equipped despite the size and suitable for a short stay. Reception is largely automated but friendly staff help. Recommended for a short break provided you don't seek a palatial size room!

15 May 2026
Unprompted review
XO HOTELS AMSTERDAM  - XO Hotel Inner logo

Reply from XO HOTELS AMSTERDAM - XO Hotel Inner

Ken Barnetson,

"Recommended for a short break" — that's exactly our sweet spot, and we love that you found your rhythm in Amsterdam straight from our doorstep! 😊

It sounds like a proper city break done right: walking everywhere, discovering neighbourhood brunch spots, soaking up Amsterdam at your own pace. That's the kind of stay our location makes so naturally easy — everything within reach, tram at the door for when the legs need a rest and the luggage needs a lift!

You're right that our rooms are cosy rather than palatial — but as you noticed, they're fully equipped and do exactly what they need to do after a full day of exploring. A comfortable bed, a clean bathroom, and a friendly face at reception when you need one. Sometimes less really is more! 😄

The automated check-in keeps things smooth and efficient, while our team is always nearby for anyone who prefers a more personal touch. That balance works well for many of our guests.
For your next Amsterdam adventure, book directly at xohotels.com for a 10% discount and your first hour of late check-out for free — giving you just a little more time before hitting those streets again! 🚶

We hope to welcome you back to XO Hotels soon!

Warm regards, Team XO Hotels
info@xohotels.com
+31 (0)20 262 9263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 3 out of 5 stars

Overall basic but nice.

Overall, it was a very basic room. The location was pretty amazing, especially if you plan on going to the museums. The bus to the airport was also very convenient. Super easy to use. Just use your Apple Pay when you get on and then scan it again when you get off the bus at the rear, the staff was also very friendly and kind.
As for the room, it was very basic. The bed was OK pillows were a little lumpy. It was a small bed. The bathroom was decent. There wasn’t very much soundproofing so anytime someone came or left You could hear them. the only thing that I really wish there was was a small refrigerator so that I could’ve kept some fresh food in the room I was limited to getting just some fruit peanut butter and bread for snacks. There is a grocery store Nearby which was convenient. The neighbourhood was really sweet and quiet. I would recommend this hotel but I would be honest and say that there could be a few up grades.

1 May 2026
Unprompted review
XO HOTELS AMSTERDAM  - XO Hotel Inner logo

Reply from XO HOTELS AMSTERDAM - XO Hotel Inner

Lyndsay Belair,

Thank you for such a detailed and genuinely helpful review — and for the Apple Pay bus tip! That's the kind of local knowledge that makes a real difference for first-time visitors to Amsterdam. 😊

It sounds like the neighbourhood really won you over — quiet, sweet, close to the museums and with an easy airport connection right on the doorstep. That's exactly the kind of stress-free base we love to offer our guests.

We hear you on the room — the lumpy pillows, the soundproofing and the lack of a fridge are all fair points. Had you mentioned the pillows at reception, the team would have been happy to sort that straight away. The fridge and soundproofing are noted as useful feedback for how we continue to develop our rooms over time.

The fact that you'd still recommend us — honestly and openly — genuinely means a lot. Many guests at XO Hotels in Amsterdam feel the same way: a friendly team, a great location and a comfortable enough base to come back to after a full day out exploring the city.

Next time, book directly via xohotels.com for a 10% discount and a free first hour of late check-out.

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 3 out of 5 stars

Nothing special but fuctional

Nothing special but fuctional, generally clean and in a good location. Rooms and bathrooms fine but v little space to move around. Twin bed rooms have beds next to each other so you may as well be in the same bed! Would use again as reasonably priced.

1 May 2026
Unprompted review
XO HOTELS AMSTERDAM  - XO Hotel Inner logo

Reply from XO HOTELS AMSTERDAM - XO Hotel Inner

Kate West,

Thank you for this honest review! We appreciate you keeping it real — and we're glad the cleanliness, location and value hit the mark.

You make a fair point about the twin beds — our rooms are cosy by design, perfect for travellers who plan to spend most of their time out exploring Amsterdam rather than indoors. That said, we do offer different room types, and booking directly via xohotels.com makes it easy to pick the layout that suits you best — plus you'll get a 10% discount and a free first hour of late check-out as a little bonus.

The fact that you'd come back says it all really — simple, clean, well-located and easy on the wallet. That's exactly what we aim for at XO Hotels.

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 4 out of 5 stars

Excellent location in a quiet street

Excellent location in a quiet street, and still very close to the major museums in Amsterdam - Van Gogh and Rijksmuseum. Small room, but good value for the money considering the very high prices of hotels in Amsterdam.

17 April 2026
Unprompted review
XO HOTELS AMSTERDAM  - XO Hotel Inner logo

Reply from XO HOTELS AMSTERDAM - XO Hotel Inner

kunde,

Thank you for sharing your experience! It’s easy to picture stepping out into a მშვიდ, quiet street and then finding yourself just moments later among Amsterdam’s most iconic museums like the Van Gogh and Rijksmuseum—such a great balance.

We’re glad you found the stay good value, especially in a city where prices can be high. At XO Hotels, many guests appreciate exactly this: a well-located base, clean and comfortable rooms, and a reliable experience that makes exploring the city simple and enjoyable.

While some rooms are more compact, our team always aims to keep them fresh, practical, and welcoming—so you have everything you need after a day out in Amsterdam.

For a future visit, booking directly with XO Hotels gives you a 10% discount and a free first hour of late check-out—perfect for one last relaxed morning in the city.

Hope to welcome you back soon for another smooth stay!

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 2 out of 5 stars

Room was too small way smaller than…

Room was too small way smaller than advertised you could not even get past the end of the bed without bumping into the coffee machine - which did not work well. Impractical hanging space - lights not working properly. In in all very disappointing for the amount of money we paid

14 April 2026
Unprompted review
XO HOTELS AMSTERDAM  - XO Hotel Inner logo

Reply from XO HOTELS AMSTERDAM - XO Hotel Inner

Mr ian Humphreys,

Thank you for your feedback, and we’re sorry the room did not meet your expectations. We understand how disappointing it is when the space and details in the room do not feel practical, especially after paying a lot for your stay.

At XO Hotels, we want guests to arrive, drop their bags, and feel at ease right away — with a room that is clean, comfortable, and works as it should. If this had been shared during your stay, our team would have stepped in immediately to help and improve the experience on the spot, because we’re always ready to assist.

Many guests choose XO Hotels for our friendly staff, reliable service, comfortable beds, and good locations in Amsterdam. Booking directly also gives you a 10% discount and a free first hour of late check-out, which makes the stay a little easier to enjoy. Hopefully next time we can offer you a much smoother experience. A room should never feel like a puzzle 😉

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 4 out of 5 stars

Hotel has great location

Hotel has great location. Walking distance to main attractions and public transportation. Frond desk staff very friendly and helpful. Breakfast has good selection of food. Housekeeping was not great. Towels were changed every day. You have to request to vacuum the room otherwise it never will be vacuum. Also bathroom never cleaned for entire stay. Overall good experience.

15 April 2026
Unprompted review
XO HOTELS AMSTERDAM  - XO Hotel Inner logo

Reply from XO HOTELS AMSTERDAM - XO Hotel Inner

Olga,

Thank you for sharing your stay with us! It’s nice to picture you stepping out of the hotel and being right in the heart of Amsterdam, with everything within walking distance and our team ready to welcome you with a smile.

We’re really glad you enjoyed the friendly front desk, the breakfast selection, and our central location — these are exactly the touches many guests appreciate when staying at XO Hotels. At the same time, we’re sorry to hear housekeeping did not meet expectations. If this had been mentioned during your stay, our team would have immediately arranged proper cleaning to make your experience more comfortable — we’re always ready to step in and help right away.

Many guests return to XO Hotels for our clean rooms, comfortable beds, and reliable service. Booking directly also gives you a 10% discount and a free first hour of late check-out — perfect for a relaxed departure.

Hopefully next time everything feels just right from start to finish 😊

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 4 out of 5 stars

Hotel is ideally situated

Hotel is ideally situated, few mins walk from tram & bus stops. Not many but a few places to eat closeby. 2 stops away on tram & spoilt for choice of restaurants & cafes. Nice quiet & safe area at night too. Staff friendly & accommodating. Our safe didn't work & was rectified immediately. Rooms aren't huge but we're in a city where outdoors all day so no issue with that. The beds are super comfortable. We were on Floor 4 and despite what other reviewers said, we didn't hear a single door slam or anything to disturb us, even with some works going on in nearby buildings
Breakfast choice is enough to set you up for the day & same each day.

10 April 2026
Unprompted review
XO HOTELS AMSTERDAM  - XO Hotel Inner logo

Reply from XO HOTELS AMSTERDAM - XO Hotel Inner

ValC,

Thank you for your lovely and detailed review – it’s great to read how comfortable your stay was!

Arriving in Amsterdam, hopping on the tram just minutes away, and then coming back to a quiet and safe area to unwind – that’s exactly the kind of relaxed city experience many guests appreciate at XO Hotels. It’s nice to hear you enjoyed that balance, along with the comfortable beds and peaceful nights on the fourth floor.

We’re especially happy that our team could quickly fix the safe for you – being responsive and helpful is something we truly value. Many guests mention this reliability, together with our clean rooms and welcoming atmosphere.

Good to hear the breakfast gave you a solid start each day as well – simple, consistent, and enough to get you ready for exploring the city.

For a future visit, booking directly with XO Hotels gives you a 10% discount, direct contact with our team, and the first hour of late check-out for free – small extras that make your stay even smoother.

Sounds like you had a great rhythm here… Amsterdam by day, quiet comfort by night 😊

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 4 out of 5 stars

Top location

The hotel has a top location with excellent transport connections and is within walking distance of all major attractions (museums, Vondelpark, the historic canal system, cafés, restaurants, supermarkets, etc.).

The breakfast was a great way to save time in the morning before exploring the city and its surroundings — everything was fresh and tasty.

The staff were friendly and accommodating. We were able to check in earlier once our room was cleaned. You can also leave your luggage if you have a late departure.

The only reason I deducted one star is the cleanliness. The towels were quite worn out, although they were replaced with new ones after we asked. The room itself wasn’t very clean, even though we requested cleaning. I would recommend that the staff pay more attention to cleanliness.

Overall, we were satisfied with our stay and would recommend this hotel.

6 April 2026
Unprompted review
XO HOTELS AMSTERDAM  - XO Hotel Inner logo

Reply from XO HOTELS AMSTERDAM - XO Hotel Inner

Inna,

Thank you for such a detailed and balanced review — this is exactly the kind of feedback that helps us grow!

It sounds like the stay had all the right elements: a prime location within walking distance of Amsterdam's best, a fresh breakfast to fuel your adventures, and a flexible team that made early check-in happen and kept your luggage safe until departure. That's the XO Hotels experience we're proud of.

The cleanliness points are noted, and we take them seriously. Worn towels and a room that didn't meet expectations — that shouldn't happen, and we're glad the team replaced the towels promptly when asked. That said, it should never have come to asking in the first place. Our team is always on hand to fix things immediately, and a quick word during the stay means we can put things right on the spot.

For future guests: the location, breakfast, and friendly team consistently shine — and cleanliness is a standard we hold ourselves to every single day.

Book directly on our website for a 10% discount and your first hour of late check-out free — no luggage juggling, just a relaxed goodbye to Amsterdam! 😊

Hope to welcome you back and show you the full five-star experience next time! 🌟

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

Our second time in this Hotel

Our second time in this Hotel. It's in a quiet, well-located residential area, close to museums and public transport.The staff was informed and very helpful for questions about the property. The room and bathroom were clean.

21 March 2026
Unprompted review
XO HOTELS AMSTERDAM  - XO Hotel Inner logo

Reply from XO HOTELS AMSTERDAM - XO Hotel Inner

Linda Farr,

Thank you for choosing XO Hotels Amsterdam again — it is always special to welcome returning guests. We are happy to hear that you still enjoy the quiet, residential location, close to museums and public transport, and that you felt well taken care of by our informed and helpful staff.

It means a lot to us that you noticed the clean room and bathroom again. Thousands of guests have stayed with us over the years and many have told us they return because of our comfortable beds, friendly service, clean rooms, and easy access to the city. When you book direct with us, you get 10% discount on rates, we always answer the phone and emails, and the first hour late check out is free.

We hope Amsterdam keeps giving you reasons to come back — and that our corner of the city stays your calm base between museums, markets, and canals.

Warm regards,
Team XO Hotels
info@ xohotels.com
+31 (0)202629263
xohotels .com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

Lovely hotel

Lovely hotel, in a nice area. Breakfast was good. Room was on the small side but we were out most of the time so it wasn’t an issue. Would stay again.

21 March 2026
Unprompted review
XO HOTELS AMSTERDAM  - XO Hotel Inner logo

Reply from XO HOTELS AMSTERDAM - XO Hotel Inner

Miss M,

Thank you for this lovely review — and what a perfectly balanced way to look at it!

A nice area, a good breakfast to start the day and a room that did exactly what it needed to do — a comfortable base to come back to after a full day of exploring Amsterdam. That is the smart traveller's mindset, and we love it! After all, the real room is the city itself, and Amsterdam has plenty of it.

The fact that you would stay again says everything, and you would be joining thousands of guests who feel exactly the same way — coming back because the experience is honest, comfortable and genuinely good value.

For anyone planning their Amsterdam adventure — book direct at xohotels.com for 10% off our rates, a free first hour of late check-out and a team that always answers the phone and emails. Friendly staff, clean rooms, a tasty breakfast and public transport right on the doorstep make XO Hotels the perfect launching pad for everything Amsterdam has to offer.

The city is waiting — and so is your breakfast!

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 5 out of 5 stars

Great Location

The hotel was ideally situated, close to the tram stops, museums and restuarants, but just away from any external noise on a quiet side street. The breakfast offered good variety and was very tasty. The room was just the right size for our needs, just a little niggle there was still some rubbish at the bottom of one of our bins, when we arrived. The staff were all friendly and helpful, and we wouldn't hesitate to stay here again if we came back to Amsterdam.

17 March 2026
Unprompted review
XO HOTELS AMSTERDAM  - XO Hotel Inner logo

Reply from XO HOTELS AMSTERDAM - XO Hotel Inner

Christina Howard-Kelly,

Thank you for your lovely feedback. It’s wonderful to hear you enjoyed the peaceful location close to Amsterdam’s museums, restaurants, and tram stops — that’s exactly what many of our guests appreciate too. We’re also glad the breakfast and friendly team made your stay memorable.

We’re sorry about the small oversight you noticed with the bin. If it had been mentioned during your stay, our housekeeping team would have resolved it immediately to make your experience even more enjoyable. Thousands of guests stay with us each year and value our clean rooms, comfy beds, and genuine hospitality.

For future stays, book directly through our website for 10% off, a free first-hour late check-out, and personal contact whenever you need it.

We hope Amsterdam will call you back soon — our comfy beds will be waiting!

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)20 262 9263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

Rated 3 out of 5 stars

Great staff, but the facility and cleanliness are lacking

I had mixed feelings about my stay. On the positive side, the staff members were incredibly friendly and helpful throughout my visit.

However, the room itself was very small and lacked any soundproofing. The air pressure or force from other guests closing their doors actually caused my own door to shake every time. Most disappointing was the housekeeping; while towels were changed daily, the actual cleaning was nonexistent. I noticed a discarded cigarette in the common area of the ground floor outside rooms 1-3 on Day 1, and it was still there when I checked out on Day 4. For the price paid, this was definitely not value for money.

10 March 2026
Unprompted review
XO HOTELS AMSTERDAM  - XO Hotel Inner logo

Reply from XO HOTELS AMSTERDAM - XO Hotel Inner

Nelly Giannopoulou,

Thank you for taking the time to share your detailed feedback. It’s wonderful to hear that our team left such a positive impression — friendliness and helpfulness are values we truly stand by, and thousands of guests appreciate that same warm welcome across all XO Hotels.

We’re very sorry that the room comfort and maintenance did not fully meet your expectations. Had you shared these issues with us during your stay, we would have acted right away to solve them and make your experience much better — that’s what we always aim for. Your notes on noise and housekeeping are taken seriously and will help us improve further.

For future guests: when booking directly with XO Hotels, you enjoy 10% off, personal support by phone or email, and a free first hour of late check-out. Add that to our comfortable beds, friendly staff, clean rooms, and excellent locations near public transport, and you’ll see why so many travelers choose us again and again.

Warm regards,
Team XO Hotels
info@xohotels.com
+31 (0)202629263
xohotels.com
#xohotels #amsterdam #book #direct #comfortable #friendly #clean #affordable #genuine #hospitality
Simple stays. Real comfort. XO Hotels.

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