My experience was terrible; I had an allergic reaction, probably due to dust mites in the room. I couldn't sleep and had to spend the night on the street. The service was not good, and the staff was... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great location, apart from trams to/from the station with luggage we walked everywhere from the hotel. We skipped breakfast at the hotel in favour of brunch at various nearby cafes- loads of choice. R... See more
Company replied
Hotel was very clean and exactly what we needed! We were staying in Amsterdam for a little over a week and the people at the front desk were always very kind and helpful. It was just enough space for... See more
Company replied
The location was perfect for our stay in Amsterdam. Close to museums and locations that we wanted to visit. The hotel staff was very helpful and the room was clean and comfortable. The morning breakfa... See more
Company replied
Company details
About XO HOTELS AMSTERDAM - XO Hotel Inner
Written by the company
🇳🇱 Boek bij ons en krijg 10% korting ✓ Directe bevestiging ✓ Geen boekingskosten ✓ Exclusieve extra's bij boeking op XO Hotels
🇬🇧 Book with us and get 10% discount ✓ Instant confirmation ✓ No booking fee ✓ Exclusive extras when booking on XO Hotels
🇩🇪 Buchen Sie bei uns und erhalten Sie 10% Rabatt ✓ Sofortige Bestätigung ✓ Keine Buchungsgebühr ✓ Exklusive Extras bei Buchung auf XO Hotels
🇫🇷 Réservez avec nous et bénéficiez de 10% de réduction ✓ Confirmation instantanée ✓ Pas de frais de réservation ✓ Extras exclusifs lors de la réservation sur XO Hotels
🇮🇹 Prenota con noi e ottiene il 10% di sconto ✓ Conferma immediata ✓ Nessuna tassa di prenotazione ✓ Extra esclusivi quando si prenota su XO Hotels
🇪🇸 Reserva con nosotros y obtén un 10% de descuento ✓ Confirmación instantánea ✓ Sin gastos de reserva ✓ Extras exclusivos al reservar en XO Hotels
Contact info
Wanningstraat 1, 1071 LA, Amsterdam, Netherlands
- 020 6625792
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My experience was terrible
My experience was terrible; I had an allergic reaction, probably due to dust mites in the room. I couldn't sleep and had to spend the night on the street.
The service was not good, and the staff wasn't friendly.
I don't recommend it.
Definitely going to return
Really friendly staff, well located and good cost benefit

Reply from XO HOTELS AMSTERDAM - XO Hotel Inner
Not clean
The only good thing about this place is the location. We stayed 3 nights and couldn't wait to leave.
The hotel itself is more like a 2 star, the rooms and bathrooms are not clean. The floors have not been vacuumed in a very long time. I saw the cleaner leave clean towels on the corridor floor before changing out the room.
Some of the staff are not helpful. The vending machine fives a small bottle of water for €3.50.

Reply from XO HOTELS AMSTERDAM - XO Hotel Inner
Great location in a residential upscale…
Great location in a residential upscale area, 5 min walk from Vondelpark. Room was clean and include the basics necessity. Nothing more, nothing less.

Reply from XO HOTELS AMSTERDAM - XO Hotel Inner
The location was perfect for our stay…
The location was perfect for our stay in Amsterdam. Close to museums and locations that we wanted to visit. The hotel staff was very helpful and the room was clean and comfortable. The morning breakfast was the best we have experienced at any of our hotel stays. The rates were reasonable and we would stay again.

Reply from XO HOTELS AMSTERDAM - XO Hotel Inner
great location
great location, great room, good communication and nice staff

Reply from XO HOTELS AMSTERDAM - XO Hotel Inner
Hotel was very clean and exactly what we needed
Hotel was very clean and exactly what we needed! We were staying in Amsterdam for a little over a week and the people at the front desk were always very kind and helpful. It was just enough space for us especially since we knew we would be going out for most of the day, but was still a very cozy stay. The area was also perfect and within walking distance to the center and everywhere else we had on our itinerary. We would definitely stay here again!

Reply from XO HOTELS AMSTERDAM - XO Hotel Inner
Excellent location with easy access to…
Excellent location with easy access to museums, local park and public transport.
Breakfast was good with decent selection of everything.
The room was clean with a comfortable bed, but a bit small with not much space to move about.

Reply from XO HOTELS AMSTERDAM - XO Hotel Inner
Great location
Great location, apart from trams to/from the station with luggage we walked everywhere from the hotel. We skipped breakfast at the hotel in favour of brunch at various nearby cafes- loads of choice. Rooms and bathrooms are very small but fully equipped despite the size and suitable for a short stay. Reception is largely automated but friendly staff help. Recommended for a short break provided you don't seek a palatial size room!

Reply from XO HOTELS AMSTERDAM - XO Hotel Inner
Overall basic but nice.
Overall, it was a very basic room. The location was pretty amazing, especially if you plan on going to the museums. The bus to the airport was also very convenient. Super easy to use. Just use your Apple Pay when you get on and then scan it again when you get off the bus at the rear, the staff was also very friendly and kind.
As for the room, it was very basic. The bed was OK pillows were a little lumpy. It was a small bed. The bathroom was decent. There wasn’t very much soundproofing so anytime someone came or left You could hear them. the only thing that I really wish there was was a small refrigerator so that I could’ve kept some fresh food in the room I was limited to getting just some fruit peanut butter and bread for snacks. There is a grocery store Nearby which was convenient. The neighbourhood was really sweet and quiet. I would recommend this hotel but I would be honest and say that there could be a few up grades.

Reply from XO HOTELS AMSTERDAM - XO Hotel Inner
Nothing special but fuctional
Nothing special but fuctional, generally clean and in a good location. Rooms and bathrooms fine but v little space to move around. Twin bed rooms have beds next to each other so you may as well be in the same bed! Would use again as reasonably priced.

Reply from XO HOTELS AMSTERDAM - XO Hotel Inner
Excellent location in a quiet street
Excellent location in a quiet street, and still very close to the major museums in Amsterdam - Van Gogh and Rijksmuseum. Small room, but good value for the money considering the very high prices of hotels in Amsterdam.

Reply from XO HOTELS AMSTERDAM - XO Hotel Inner
Room was too small way smaller than…
Room was too small way smaller than advertised you could not even get past the end of the bed without bumping into the coffee machine - which did not work well. Impractical hanging space - lights not working properly. In in all very disappointing for the amount of money we paid

Reply from XO HOTELS AMSTERDAM - XO Hotel Inner
Hotel has great location
Hotel has great location. Walking distance to main attractions and public transportation. Frond desk staff very friendly and helpful. Breakfast has good selection of food. Housekeeping was not great. Towels were changed every day. You have to request to vacuum the room otherwise it never will be vacuum. Also bathroom never cleaned for entire stay. Overall good experience.

Reply from XO HOTELS AMSTERDAM - XO Hotel Inner
Hotel is ideally situated
Hotel is ideally situated, few mins walk from tram & bus stops. Not many but a few places to eat closeby. 2 stops away on tram & spoilt for choice of restaurants & cafes. Nice quiet & safe area at night too. Staff friendly & accommodating. Our safe didn't work & was rectified immediately. Rooms aren't huge but we're in a city where outdoors all day so no issue with that. The beds are super comfortable. We were on Floor 4 and despite what other reviewers said, we didn't hear a single door slam or anything to disturb us, even with some works going on in nearby buildings
Breakfast choice is enough to set you up for the day & same each day.

Reply from XO HOTELS AMSTERDAM - XO Hotel Inner
Top location
The hotel has a top location with excellent transport connections and is within walking distance of all major attractions (museums, Vondelpark, the historic canal system, cafés, restaurants, supermarkets, etc.).
The breakfast was a great way to save time in the morning before exploring the city and its surroundings — everything was fresh and tasty.
The staff were friendly and accommodating. We were able to check in earlier once our room was cleaned. You can also leave your luggage if you have a late departure.
The only reason I deducted one star is the cleanliness. The towels were quite worn out, although they were replaced with new ones after we asked. The room itself wasn’t very clean, even though we requested cleaning. I would recommend that the staff pay more attention to cleanliness.
Overall, we were satisfied with our stay and would recommend this hotel.

Reply from XO HOTELS AMSTERDAM - XO Hotel Inner
Our second time in this Hotel
Our second time in this Hotel. It's in a quiet, well-located residential area, close to museums and public transport.The staff was informed and very helpful for questions about the property. The room and bathroom were clean.

Reply from XO HOTELS AMSTERDAM - XO Hotel Inner
Lovely hotel
Lovely hotel, in a nice area. Breakfast was good. Room was on the small side but we were out most of the time so it wasn’t an issue. Would stay again.

Reply from XO HOTELS AMSTERDAM - XO Hotel Inner
Great Location
The hotel was ideally situated, close to the tram stops, museums and restuarants, but just away from any external noise on a quiet side street. The breakfast offered good variety and was very tasty. The room was just the right size for our needs, just a little niggle there was still some rubbish at the bottom of one of our bins, when we arrived. The staff were all friendly and helpful, and we wouldn't hesitate to stay here again if we came back to Amsterdam.

Reply from XO HOTELS AMSTERDAM - XO Hotel Inner
Great staff, but the facility and cleanliness are lacking
I had mixed feelings about my stay. On the positive side, the staff members were incredibly friendly and helpful throughout my visit.
However, the room itself was very small and lacked any soundproofing. The air pressure or force from other guests closing their doors actually caused my own door to shake every time. Most disappointing was the housekeeping; while towels were changed daily, the actual cleaning was nonexistent. I noticed a discarded cigarette in the common area of the ground floor outside rooms 1-3 on Day 1, and it was still there when I checked out on Day 4. For the price paid, this was definitely not value for money.

Reply from XO HOTELS AMSTERDAM - XO Hotel Inner
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







