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Review summary

Created with AI, based on recent reviews

Evaluating 175 reviews, most reviewers were let down by their experience overall. People experienced massive delivery delays, reporting that their parcels remained stuck at local storage hubs for many days without showing any visible tracking movement whatsoever. Consumers also complained about inaccurate delivery updates, where it was reported that the delivery address was incorrect or the customer was simply unavailable. Some reviewers were not happy with customer support, stating that communication channels were completely unresponsive and provided only unhelpful automated replies on phone and email. Reviewers additionally pointed out that delivery staff members were often very rude and unprofessional when handling dropped packages or general inquiries.

What people talk about most

Delivery service

Consumers express deep dissatisfaction regarding the delivery service, frequently reporting severe delays,... See more

Service

Clients share negative opinions on service, reporting major delivery delays, unhelpful agents, and concerns... See more

Customer service

People report negative experiences with customer service because support lines are unresponsive and automated... See more

Order

Users describe negative interactions with order fulfillment, highlighting severe delivery delays and... See more

Staff

Reviewers highlight negative aspects of staff, frequently pointing out unprofessional behavior and rude... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I registered on their website to handle my regular shipments but they lost it and started making fake promises when I raised escalation. There is no contact number to get in touch with customer care a... See more

Rated 1 out of 5 stars

One of my online delivery pickup was not picked up for almost 10 days after booking. Five times they were out for pickup the same day they would cancel as customer asked for later pickup. When I conta... See more

Rated 1 out of 5 stars

Xpressbees is the worst logistics service company. They have been troubling me for the past three days for a prepaid delivery. Their boys mark it as ‘customer wanted future delivery’ without me asking... See more

Rated 1 out of 5 stars

I used to think DTDC had bad service, but they are not even bad. And then I came across Xpressbees. So far, I have received only 2 parcels from this courier service, and both were compromise... See more


1.0

Bad

TrustScore 1 out of 5

965 reviews

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No history of asking for reviews

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1.0

All reviews

(965)

179 reviews in the last 12 months

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Rated 1 out of 5 stars

I am extremely disappointed and…

I am extremely disappointed and frustrated with Meesho's pickup service. I had a parcel scheduled for pickup, but the pickup agent took the OTP from me and then cancelled the pickup. This is completely unacceptable and has caused me unnecessary trouble.
The OTP was shared for the purpose of the scheduled pickup, and I expected the agent to complete the pickup process properly. Instead, after taking the OTP, the pickup was cancelled, leaving me confused and disappointed. If the parcel was not going to be collected, why was the OTP taken in the first place?
This kind of experience raises serious concerns about the transparency and reliability of Meesho's pickup process. Customers should not have to face unnecessary delays or problems because of improper handling by pickup agents.
I trusted Meesho to provide a smooth and reliable service, but this incident has seriously damaged my trust in the platform. Customers spend their valuable time following the return process, packing parcels, and waiting for pickup agents. Cancelling a pickup after collecting the OTP is extremely frustrating and creates unnecessary inconvenience.
I request Meesho's customer support team to investigate this incident, check the pickup agent's actions, and provide a proper explanation for why the pickup was cancelled after the OTP was taken. I also expect the pickup to be rescheduled without further delay and my return or refund process to be completed according to the applicable policy.
Meesho must take customer complaints seriously and ensure that pickup agents follow the correct procedure. Customers deserve honest communication, accountability, and reliable service.
I hope Meesho takes immediate action to resolve this issue and prevents similar incidents from happening to other customers. Until this problem is resolved, I cannot consider this a satisfactory customer experience

9 October 2026
Unprompted review
Rated 1 out of 5 stars

my order from delhi was booked on 28th…

my order from delhi was booked on 28th Sept 26 and date of delivery 6th oct 26 it had reached davengere hub on 1st and from there till 6th it has not moved, no communication from courier side whatsoever, even if the parcel was sent by India post it would have reached me by now, worst service provider in India.

6 October 2026
Unprompted review
Rated 1 out of 5 stars

I was delivered a package with a bar of…

I was delivered a package with a bar of soap and it was repacked with 2 packets inside my package - all marked with different people and addresses.

This means the courier company is 100% hand in glove with this situation and promoting this fraudulent transactions.

It was only 499/- which I paid thinking someone in my home has ordered something...once opened and informed the company did not take any responsibility for contents neither could provide any back up details despite messaging them on WhatsApp to the manager who's number i took from the delivery guy.

Dont accept anything coming from them is you are not sure or cannot remember.

It's a 100% fraud.

2 October 2026
Unprompted review
Rated 1 out of 5 stars

Worst delivery company

This company has to be the worst delivery company in India, if not the whole world. They make up stories like 'the customer wants future delivery' without even attempting to deliver the shipment. Also, the shipments stays at the local hub for days without any movement.

23 September 2026
Unprompted review
Rated 1 out of 5 stars

Worst service

Worst service. Never see this kind of worst company ever. They don't even 1 star. From last 1 week i am following up but the company itself is fraud. NEVER RECOMMEND ANY ONE FOR XPRESSBEES

28 September 2026
Unprompted review
Rated 1 out of 5 stars

Very cheap worst service…

This is the second time getting disappointed with the xpressbee delivery service. I placed an order on 10th i believe in meesho they have dispatched on time, the product arrived in chennai on 17th the status shows, am in chennai yet I did not receive the courier and delivery date is again changed today on 24th (slight delay) .first I was about to receive on 17th, due to delay it changed to 20th and then 21st and yesterday it changed to 24th. Two days ago I called xpressbee a girl told me technical issues I have taken your complaint and escalate the issue,within 24 hours will deliver your package. I asked the Chennai Xpressbee office location address I can directly visit and get my courier she said their is no possibility for that. Told me to wait. Yesterday the delivery date again changed so I got frustrated I called the xpressbee,a girl took and i explained, she said there are no previous complaint,I will escalate, i even got irritated as she said I need to wait for 3 to 4 days, I started to argue she simply said you can cancel the order if you can't wait just like that. I been waiting for this product for a very long time, and the product is out of stock on meesho now. There are no technical issues in xpressbee,there are shortage of man power,why do you even run a company why don't you just shut the company and go, wasting every ones time. I got agree i said the same to the girl for giving stupid answer to simply cancel the order for making me to wait for these many days. She said to me don't say stupid, i repeated if you simply tell me stupid answers that's what I say i said,she simply disconnected the call. I tried called again I cannot call them. I know for sure am never gonna get my courier and she never gonna make any efforts from her end. If my courier has reached xpressbee company in chennai and I am in Chennai,what's wrong to give me the location i can directly visit and get my courier,she even said shortage of man Completely useless pathetic delivery service.very worst. Not even worth one star

22 September 2026
Unprompted review
Rated 1 out of 5 stars

Wanted to give negative ratings

Wanted to give negative ratings. Genuinely they do not care about your packages. I didnt even got a call/message/mail that my shipment is delayed. I cant even contact them whatsoever

16 September 2026
Unprompted review
Rated 1 out of 5 stars

I wish you provided a half star or even…

I wish you provided a half star or even a smaller fraction to rate this notorious courier service. The befitting name for this scoundrel cabal is XpressCheats. They and their field staff are unprofessional in the intended service area, but highly professional in creating false delivery/call notifications.

11 September 2026
Unprompted review
Rated 1 out of 5 stars

⭐ Minus 5 stars if I could!

⭐ Minus 5 stars if I could!

One of the worst courier services I have ever experienced. They don’t seem interested in actually delivering the shipment—they simply keep it with them.

There is no proper way to contact the delivery person or customer support online. Even when you receive an “Out for Delivery” message, they may not make a genuine attempt to deliver. In my case, I received just a single-ring call, and the shipment was then updated as “Customer Not Reachable.”

No one seems willing to take responsibility or provide a proper resolution. This has been an extremely frustrating and disappointing experience.

I strongly recommend avoiding XpressBees if you have a choice. Your shipment may be delayed unnecessarily, and getting proper support can be extremely difficult.

9 September 2026
Unprompted review
Rated 1 out of 5 stars

Horrible delivery service, non existent customer service

Horrible delivery service, they couldn’t find my address even though India post does so easily and customer service is non existent. Was not my intention to use them as retailer decided to do so. After seeing 927, 1 star reviews with 0 positive reviews I can’t believe they are actually still a business. It is self explanatory do not us this courier.

28 July 2026
Unprompted review
Rated 1 out of 5 stars

I ship medicine from delhi to ahmedabad…

I ship medicine from delhi to ahmedabad on 17 aug still not get it also no any such direct contact possible to xpressbees the only way is email and they reply everytime in transit but delhi and ahmedabad both metro city and normal parcel delivered in 2-3 days but it take 15 days still not get it

1 September 2026
Unprompted review
Rated 1 out of 5 stars

Their website FAQ says to call a number then..

Their website FAQ says to call a number if your package hasn't been received but is claimed to be delivered. The automated calls voice starts, asks for the ID of the package and then..get this..informed me that it has been delivered before cutting the call on my face. I will never deal with any organisation that even uses this DLF wannabe IN THE PAST. I will be leaving negative reviews on every platform.

1 September 2026
Unprompted review

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