Your Financial Assurance - YFA Reviews 126

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and extensive knowledge. People frequently highlight the excellent service, noting its efficiency and the ease of the overall process. Reviewers are particularly impressed with the quick response times and the smooth user experience, often mentioning that the company goes above and beyond to ensure a stress-free journey. Many customers appreciate the clear explanations and constant communication provided throughout their interactions.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, knowledge, and... See more

Service

Users describe positive interactions with service, highlighting the professionalism, knowledge, and... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the excellent communication... See more

Response time

Customers consistently note positive experiences with response times. Reviewers frequently praise the... See more

User experience

Consumers find the user experience to be positive, highlighting a seamless and stress-free process. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Laurence at YFA was absolutely incredible from start to finish. My situation was complicated - working overseas, contractor, seafarer status, with long periods of time off - and he managed to secure m... See more

Rated 5 out of 5 stars

Laurance at Your Financial Assurance has now sorted three mortgages for me, and I honestly wouldn’t go to anyone else. His service is top-notch—super patient, always takes the time to explain everyt... See more

Rated 5 out of 5 stars

Laurence's expertise is second-to-none and his knowledge of the products and lenders is really crucial for complex matters such as mine was, and which without him wouldn't have been possible on the hi... See more

Rated 5 out of 5 stars

Excellent service from Laurence at YFA — both for our original mortgage and a remortgage two years later. He explained everything clearly, got us great deals, and made the whole process so easy and... See more


Company details

  1. Mortgage broker

Written by the company

Your Financial Assurance 🚀 — Your trusted partner for mortgages, protection, later life lending, equity release, and private health insurance. We’re here to guide you through every stage of life with expert financial solutions tailored to your needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

126 reviews

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Rated 5 out of 5 stars

Highly recommend

Laurence literally deals with everything making it an extremely smooth process, great communication, I would highly recommend using him

2 March 2025
Unprompted review
Rated 5 out of 5 stars

Mortgage help

Lawrence was highly professional and invested in finding us the best deal on the market, genuinely would not think our sale would of gone through if Lawrence hadn’t gone above and beyond with his support

30 May 2025
Unprompted review
Rated 5 out of 5 stars

Have been using Laurence since starting…

Have been using Laurence since starting my estate agent. Tried a few to start of with but he stood out from the rest. First class communication and swift responses, have since recommended Laurence many times and all had positive feedback.

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Best Broker I’ve ever used

Having been in the industry 25 years I have to say Laurence is the best broker I ever used. He is very efficient, completed most of the forms for me! Got my mortgage through quicker than anyone else. Highly recommend

13 March 2025
Unprompted review
Rated 5 out of 5 stars

fantastic service

Great, efficient service, excellent communication and personable. I would highly recommend Laurence

13 July 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Customer service

Amazing Customer service , always keeps you updated and Laurence is passionate and knowledgeable in all the fields.
Can't thank him enough for taking all the stress away 🙏 and it was such a smooth transition, Thanks again and would always recommend him for fabulous service.

29 May 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Experience with Laurence at YFA – Twice so far.

Excellent service from Laurence at YFA — both for our original mortgage and a remortgage two years later. He explained everything clearly, got us great deals, and made the whole process so easy and we really felt he went above and beyond on both occasions.

Highly recommend YFA and we wouldn’t use anyone else.

27 August 2024
Unprompted review
Rated 5 out of 5 stars

Professional and efficient

I had a really smooth and positive experience with Financial Assurance, thanks to Laurence. He was prompt, professional, and made the entire process straightforward and stress-free. He kept me informed every step of the way and handled everything with efficiency and care. I’d definitely recommend Laurence and the team at Financial Assurance to anyone looking for reliable advice and support.

15 September 2024
Unprompted review
Rated 5 out of 5 stars

The best

Lawrence has helped me a few times now. Always a friendly and helpful voice, seems able to find solutions that others can’t. I can’t recommend him highly enough.

28 June 2024
Unprompted review
Rated 5 out of 5 stars

Extremely professional

From start to finish Lawrence displays complete professionalism and actually made this experience a lot less painful. I would highly recommend him, he will take care and guide you through the headache that's taking out a mortgage.

27 May 2024
Unprompted review
Rated 5 out of 5 stars

Laurence

Laurence, Mortgage Advisor was very helpful whenever we had a question he answered straight away, he helped us find the best mortgage offer, very professional highly recommend him thank you so much again.

24 May 2024
Unprompted review
Rated 5 out of 5 stars

Remortgage

Great, efficient service, excellent communication. Lawrence managed to lock me in a fantastic rate in less than a day! Very strong recommendation from myself. Keep up the good work!

24 May 2024
Unprompted review
Rated 5 out of 5 stars

Best of the best!

I could not recommend Laurence and Your Financial Assurance more highly. Buying our first home was definitely the most stressful proposition, with ever-chaging rates, deadlines and deals falling through at the last minute. But Laurence was a constant source of reassurance and guidance throughout the process. It's clear Laurence is an experienced professional and a perfect figure to have alongside you in the home-buying journey! Can truly say now that we have completed that I miss his humour, always there to provide a bit of levity at the tough moments!

12 February 2025
Unprompted review

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