Your Financial Assurance - YFA Reviews 126

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and extensive knowledge. People frequently highlight the excellent service, noting its efficiency and the ease of the overall process. Reviewers are particularly impressed with the quick response times and the smooth user experience, often mentioning that the company goes above and beyond to ensure a stress-free journey. Many customers appreciate the clear explanations and constant communication provided throughout their interactions.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, knowledge, and... See more

Service

Users describe positive interactions with service, highlighting the professionalism, knowledge, and... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the excellent communication... See more

Response time

Customers consistently note positive experiences with response times. Reviewers frequently praise the... See more

User experience

Consumers find the user experience to be positive, highlighting a seamless and stress-free process. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Laurence at YFA was absolutely incredible from start to finish. My situation was complicated - working overseas, contractor, seafarer status, with long periods of time off - and he managed to secure m... See more

Rated 5 out of 5 stars

Laurance at Your Financial Assurance has now sorted three mortgages for me, and I honestly wouldn’t go to anyone else. His service is top-notch—super patient, always takes the time to explain everyt... See more

Rated 5 out of 5 stars

Laurence's expertise is second-to-none and his knowledge of the products and lenders is really crucial for complex matters such as mine was, and which without him wouldn't have been possible on the hi... See more

Rated 5 out of 5 stars

Excellent service from Laurence at YFA — both for our original mortgage and a remortgage two years later. He explained everything clearly, got us great deals, and made the whole process so easy and... See more


Company details

  1. Mortgage broker

Written by the company

Your Financial Assurance 🚀 — Your trusted partner for mortgages, protection, later life lending, equity release, and private health insurance. We’re here to guide you through every stage of life with expert financial solutions tailored to your needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

126 reviews

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Rated 5 out of 5 stars

2nd TIME USING MR PENN AND HIS TEAM EVEN BETTER THAN THE 1ST

Professional from start to finish, Laurence kept me updated and well advised all the way through. allowing me to relax and get on with things rather than stress and worry about what was gonna happen next !!! highly recommend this company and would love to do some more business in the near future, can't praise Mr Penn and his team enough so the best thing to do is give them a try and see for yourselves.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Very profession, efficient service

I have used Your Financial Assurance three times for mortgage renewals in the last 10 years. I find the overall service to be very professional and of a high standard, with my borrowing needs always the priority. The level of communication throughout the process was regular and any enquiries I made by email or phone were dealt with by Laurence and the team, promptly. I always felt very well informed so that I could make the right decision and get the best rate with the right lender. I have happily recommended YFA to many friends and family since using them for mortgage services.

3 July 2024
Unprompted review
Rated 5 out of 5 stars

Laurence was incredibly helpful…


Laurence was incredibly helpful throughout my entire mortgage process. He went above and beyond to provide clear, expert guidance and made everything easy to understand from start to finish. I truly appreciated his support and professionalism. I would highly recommend Laurence to anyone looking for mortgage advice and will definitely be using his services again in the future.

16 May 2025
Unprompted review
Rated 5 out of 5 stars

Having recently moved house with my family

Having recently moved house with my family my wife and I were delighted with the service Laurence and the team provided.

The level of contact and communication throughout the process was reassuring and friendly. We felt it was possible to ask questions and get immediate support in response.

I would highly recommend Laurence for his outstanding commitment and professionalism.

Dr Tom Bates

1 April 2025
Unprompted review

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