YAYUKATA Reviews 

93
TrustScore 2.5 out of 5

2.6

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Rated 3 out of 5 stars

I haven't bought from them in a good while, back in maybe 2019. This company is based in japan, and at the time I received some shirts of excellent quality. From what I'm reading from other more recen... See more

Rated 1 out of 5 stars

I've ordered here many times, and this will be the last as I'm missing 2 items of clothing with literally 0 contact despite emailing over 10 times on 2 seperate emails in 2 months. I've had a wait o... See more

Rated 2 out of 5 stars

Super cheap quality clothes, my cargo joggers immediately ripped on the pocket the first time I wore them. Seams we're sticking out everywhere on my top. Yes, it's from China but youd expect a bit mor... See more

Company replied

Rated 5 out of 5 stars

Excellent product and friendly customer service. Ordered a Hoodie from their website in March took 19 days to arrive to the U.K., which is pretty quick considering the current situation with Covid-1... See more

Company details

  1. Streetwear store
  2. Clothing Shop

Information provided by various external sources

Here at YAYUKATA you'll find a great variety of our best Japanese street fashion. Treat yourself with a new outfit. At YAYUKATA every order ships for free.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

93 reviews

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No recent history of asking for reviews

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2.6

All reviews

(93)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

I order some items and the payment…

I order some items and the payment taken and I didn’t receive it till date

4 November 2019
Unprompted review
YAYUKATA logo

Reply from YAYUKATA

Hey Hissa,

thanks for reaching out. I checked this for you and your order is available for collection at your local post office. Please follow the instructions we've sent to your email address in order to receive your package.

If you need any further assistance, please let us know by messaging us at hello@yayukata.com, and we will get back to you as quickly as possible.

Sincerely,
Linda
YAYUKATA

Rated 5 out of 5 stars

Good experience

Good experience, the support was friendly and everything arrived on time. The Tshirts fit perfec and the i like the quality of the material. I will shop here again :)

18 October 2019
Unprompted review
Rated 2 out of 5 stars

Two decent one bad

The quality of my first two products were nice but they did take a while to arrive understandably, the last product however had poor quality and took way too long to arrive.

15 October 2019
Unprompted review
Rated 5 out of 5 stars

Good clothes and fast shipping

The clothes were in good quality, the sizes were great and the shipping was fast considering I ordered them to Sweden. Will buy more clothes from this site!

11 October 2019
Unprompted review
YAYUKATA logo

Reply from YAYUKATA

Hey there,

thanks for your review! We really appreciate it!

If you have any questions, please message us at hello@yayukata.com

Sincerely,
Marie
YAYUKATA

Rated 5 out of 5 stars

Good product | but are from china

Good product, shipping a little bit slow but for free shipping is okay. I had problems with an order and the assistance helped me really fast. I council to buy from this shop. A thinks that I don't like is that is wrote "japanase clothers shop" but all the t-shirt I bought were from China... why?

Anyway, the products are good and worth the price...but I expected a really Japanese made clothes.

9 October 2019
Unprompted review
Rated 4 out of 5 stars

Very friendly and caring customer…

Very friendly and caring customer support and awesome hoodies!

5 October 2019
Unprompted review
YAYUKATA logo

Reply from YAYUKATA

Hey Marc,

thanks for your review!

If you have any questions about your order, message us at hello@yayukata.com

Sincerely,
Linda
YAYUKATA

Rated 1 out of 5 stars

The clothes wasn’t the sizes they…

The clothes wasn’t the sizes they promised

3 October 2019
Unprompted review
YAYUKATA logo

Reply from YAYUKATA

Hey Keanu,

if you're unsure about your size, please contact us or add your measurements to your order notes, right on your cart page. That way we will send out your order in the sizes we suggest for you.

If you have any questions, please feel free to contact us (hello@yayukata.com)

Sincerely,
Marie
YAYUKATA

Rated 1 out of 5 stars

Do not waste your money or your time!!

Do not waste your money or your time!!! I am not writing this out of spite. I’m trying to help prevent others having to go through what I experienced. To start with, you will be waiting at least 3 plus weeks for all of your goods to arrive. I live in the U.K. and chose the standard international shipping option. I STILL HAVEN’T recieved all of the items I paid for. Secondly, when viewing the catalogue on the website I noticed that nearly all of the items were in Asian sizes. I did my research and it basically states that if you want them you fit you have to order 1-2 sizes above your usual size, as they’re a lot smaller. I also gave them my size description, weight, height, body type etc, as on the website it says, if you’re not sure we will find the best sizes for you. The goods that have arrived from my order all varied in size! The first pair of tracksuit bottoms wasn’t too bad of a fit, the first jacket was ridiculously small and the second jacket had a broken side-zip, was large at the top and extremely tight around the base where the elastic rim sits. They arrive with a funny smell too, as if they’ve been sat around chemicals or something else? It’s not nice at all! The only thing that fits were the free socks I got with the order, I’m still waiting on my second pair of tracksuit bottoms! It’s been weeks now! Lastly, the customer advisor team seem very unconcerned and unwilling to help you. I dealt with two women called Marie and Linda who pretty much ignore you half the time and don’t give you the help you require. My last email to them was one basically stating that I wanted a full refund as nothing fits, because of its poor quality including a broken zip and because of my missing item! I have been completely ignored as if they don’t really care anymore. I spent near enough £200 on those clothes thinking I could shop away from the regular retailers. This is the last time I will ever shop with them and I’m advising you not to even bother. You will only be left feeling disappointed, angry, robbed and unimportant. My advice is to stick with the retailers that guarantee a full refund and are willing to help you at their cost because of their errors or lack of effort. This is by far the WORST RETAILER I’ve ever shopped with in my life.

2 October 2019
Unprompted review
YAYUKATA logo

Reply from YAYUKATA

Hey Kieron,

thanks for your review. As we have explained, you have received the clothes in the sizes you've ordered them in, and not in the sizes we would have suggested, because you forgot to add your measurements to your order notes. You may return your order for a free exchange or a refund.

A brief guide on Asian size and how to convert to EU/US size, as well as our official shipping times can be found on our FAQ page https://yayukata.com/pages/faq

Sincerely,
Marie
YAYUKATA

Rated 4 out of 5 stars

Everything was as I aspected delivery…

Everything was as I aspected delivery time was a bit long

1 October 2019
Unprompted review
YAYUKATA logo

Reply from YAYUKATA

Hey there,

thanks for your review!

If you have any questions about your order message us at hello@yayukata.com

Sincerely,
Linda
YAYUKATA

Rated 5 out of 5 stars

Great service

Great service! Awesome style! Will definitely be purchasing more items from them in the future.

22 September 2019
Unprompted review
YAYUKATA logo

Reply from YAYUKATA

Hey there,

thanks for your awesome review!
We really appreciate the feedback.

Sincerely,
Linda
YAYUKATA

Rated 4 out of 5 stars

Nice material

I am very happy with the clothes I bought. But waited 3 weeks for it to arrive.

20 September 2019
Unprompted review
YAYUKATA logo

Reply from YAYUKATA

Hey there,

thank you so much for your review. Besides our standard shipping method we also offer express shipping which will arrive a lot faster to most countries.

If you're interested in using express shipping at the best possible rate, please contact us prior to placing your order with a screenshot of your cart and your shipping address and we will get back to you as quickly as possible.

Sincerely,
Linda
YAYUKATA

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