Your Great Adventures Reviews 

183
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for arranging amazing, stress-free holidays with varied and well-organized itineraries. The staff is frequently described as professional, friendly, and exceptional, providing personalized service and going above and beyond. The seamless booking process and excellent customer service are appreciated, with everything efficiently handled from initial inquiries to travel documents. Many customers are repeat clients, consistently choosing this company for their travel needs and enthusiastically recommending them. Reviewers highlight the peace of mind from expertly managed details, allowing them to fully enjoy holidays without stress.

What people talk about most

Holidays

Consumers find holidays to be positive, with many reviewers expressing satisfaction with the stress-free... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Service

Clients share positive opinions on service, with many reviewers highlighting that the team goes above and... See more

Booking process

Customers consistently note positive experiences with the booking process, highlighting how easy and... See more

Customer service

Customers report highly positive experiences with customer service, often highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve just returned from a trip to South Africa and what an amazing time we had. The package put together by Lewis and Jill was everything we could have wished for. The experiences were so varied from... See more

Rated 5 out of 5 stars

Once again an excellent experience booking our trip to Florida with Lewis and team. We had a varied itinerary, some time staying with a friend then all 3 of us on a road trip. Flights, rental cars and... See more

Rated 5 out of 5 stars

Me and my wife were recommended Lewis by a friend to help book our honeymoon, and he did not disappoint. We just told him the kind of honeymoon we wanted and he did all the hard work giving us differe... See more

Rated 5 out of 5 stars

Thank you so much Lewis & Jill for arranging our fantastic Asian cruise, you made the holiday simple & worry free ! All transfers were spot on ,we were all very impressed. This is the second cruise... See more


Company details

  1. Travel agent

Written by the company

Your Great Adventures is a Personal Travel Planner providing all types of holidays to personal, business and small group travelers. Specialising in creating magical Disney packages. As a member of the Hays Independence Group, we are able to provide travel all over the world with high quality service, working with and for our clients, at a great price.


Contact info

4.9

Excellent

TrustScore 5 out of 5

183 reviews

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No recent history of asking for reviews

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4.9

All reviews

(183)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This was a great holiday to the USA

This was a great holiday to the USA - 4 cities and lots of flights. We had great support from yourgreatadventues over flight changes and airline issues - thanks guys.

22 March 2022
Unprompted review
Your Great Adventures logo

Reply from Your Great Adventures

Thank you Richard!

Rated 5 out of 5 stars

Would definitely recommend

Lewis booked us a trip to Krakow and it was brilliant! He booked us a great hotel and well organised day trips!
Great price as well!
Would definitely recommend!

9 March 2022
Unprompted review
Your Great Adventures logo

Reply from Your Great Adventures

So glad to hear you had a brilliant time Rachel.
We really appreciate you taking the time to leave a review for us, thank you!

Rated 5 out of 5 stars

Excellent service and support

Lewis was recommended to me by a friend and I am so glad we found him!!! We wanted to book a holiday for a big birthday celebration, Lewis listened to our requirements and found amazing deals and offers to suit us. Due to covid things moved around a bit (countries being on and off red lists) but he has been amazingly supportive and guided us through the whole process. We also added a few curve balls with additional last minute requirements, but nothing was too much bother for him.
A genuine and honest guy to work with. I would 100% recommend him. We too only returned back from our trip last week and already trying to arrange another.

12 November 2021
Unprompted review
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Reply from Your Great Adventures

Thank you for your kind words Danielle, its much appreciated that you took the time to leave a review for us.

Rated 5 out of 5 stars

Personal service and very helpful.

We booked a special holiday through Lewis. He was very thorough and very patient with my many queries. Sadly we had to postpone due to covid, but Lewis helped with the reschedule. I'm sure we'll have the best trip, when we eventually get to go.

5 November 2021
Unprompted review
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Reply from Your Great Adventures

Thank you Gez!

Rated 5 out of 5 stars

Lewis was very helpful and efficient…

Lewis was very helpful and efficient researching and booking our recent holiday to Lanzarote. He printed out all the paperwork for us and talked me through all the Covid regulations. It was great knowing he was contactable if we had any issues (which we didn’t). Will definitely use Lewis again.

3 November 2021
Unprompted review
Your Great Adventures logo

Reply from Your Great Adventures

Thank you Linda for leaving a review for us at Your Great Adventures. We really appreciate it.

Rated 5 out of 5 stars

Holiday Break Support

We recently asked Lewis to find us a potential holiday destination and accommodation and the support we were given from Lewis was exceptional. We gave him a blank canvas (with some very strict guidelines) and he somehow delivered on all fronts (including cost!). We had a lovely break and Lewis was extremely helpful throughout to ensure we had ideas, tips and advice for the perfect break away. Highly recommended!

31 August 2021
Unprompted review
Your Great Adventures logo

Reply from Your Great Adventures

Thank you Gerard for your recommendation and review.
We really do appreciate you taking the time to write such kind words, thank you!

Rated 5 out of 5 stars

Our Florida Adventure

We used Lewis to book a hotel for our next Florida Adventure. He made sure he could find us the best price possible and communicated every step of the way. He was cheaper than main high street vendors (I.e TUI and Virgin). We will definitely be using Lewis again

4 June 2021
Unprompted review
Your Great Adventures logo

Reply from Your Great Adventures

Thank you Andy!

Rated 5 out of 5 stars

Stellar customer service

I had to arrange emergency travel because of family bereavement. Phoned Lewis at Your Great Adventures, and his help and expertise were stellar! Their service gave me one less thing to worry about.

On a separate occasion, phoned them again to find out about transportation for a forthcoming charitable cycle ride-again excellent help, really friendly and again sorting things out for one less thing for me to worry about!

Your Great Adventures will be my go-to! Highly recommended.

27 May 2021
Unprompted review
Your Great Adventures logo

Reply from Your Great Adventures

Thank you so much James! I really appreciate the review and look forward to helping you again in the future.
Lewis

Rated 5 out of 5 stars

Fantastic Service

I got in touch with Lewis to book a staycation for the Summer holidays, we are quite a big family so not the easiest task, but Lewis listened to our requirements and provided various options, quickly and within budget. Fantastic service and I will be booking all my future holidays with Lewis.

25 May 2021
Unprompted review
Your Great Adventures logo

Reply from Your Great Adventures

Thank you Donna for your very kind review. I truly hope you have a fantastic time in a beautiful part of the world!

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