Hands Off Properties Ltd Reviews 

16
TrustScore 3.5 out of 5

3.7

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Company details

  1. Property management company
  2. Apartment Letting Agency
  3. Estate Agent
  4. Property Rental Agency

Information provided by various external sources

Hands Off Properties Limited is a relocation agency working with companies in Derbyshire such as Rolls Royce, Bombardier and The Royal Derby Hospital to help them house their professional employees. We offer Landlords long term lets for up to five years, guaranteed rent and take on all the management and maintenance of the property so that you don’t have to. We specialise in high-quality shared houses (HMOs) and our expertise and extensive local knowledge ensure that we provide a superior service to both landlords and tenants. Hands Off is a forward thinking family run business with traditional values at its core. Having been landlords ourselves for the last ten years we understand the market and have first hand experience in property management. With our dedication to detail and commitment to excellence we have the resources, passion and skills to deliver the very best property solutions.


Contact info

3.7

Average

TrustScore 3.5 out of 5

16 reviews

5-star
4-star
3-star
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1-star

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3.7

All reviews

(16)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic Service

I’ve worked with Hands Off for the last year and the level of commitment and professionalism what they provide, is second to none.

19 October 2022
Unprompted review
Rated 5 out of 5 stars

Highly Recommend!

Really recommend Simon & Hands Off! Honest family run business who really does go the extra mile with service and looking after tenants!

19 October 2022
Unprompted review
Rated 1 out of 5 stars

Extremely bad.

Inspires antisocial individuals. Can’t sleep or work in my own house without my awful neighbours causing me problems, it has affected my mental health and caused me immense stress.

26 August 2022
Unprompted review
Hands Off Properties Ltd logo

Reply from Hands Off Properties Ltd

Dear Lucien

We sincerely apologise for your experience and would like to assure you that we have a zero tolerance policy and do not condone any type of antisocial behaviour across any of our managed properties. Whilst we cannot take direct responsibility for our tenants behaviour, I would like to encourage you to get in touch with us immediately if you do witness any such behaviour and we will do everything in our power to assist.

If you'd like a call to discuss any further concerns please email your details to enquiries@yourhandsoff.com FAO of Simon and I will call you personally.

Simon Smith
Director


Rated 5 out of 5 stars

My wife and I have used hands off…

My wife and I have used hands off properties multiple times now. They do an excellent job at helping people like us. Our circumstances took us away from derby so we were thrilled when Simon and his team were able to help with the refurb and the management of our houses. This whole journey has been totally stress free. A complete hands off experience just as they promise. They have filled our property with great tenants and look after the houses like their own. Highly recommend!!

20 July 2022
Unprompted review
Rated 1 out of 5 stars

Don't sell your home to these people

They don't just rent to professionals, they rent to whoever they can get. They buy up family homes and convert them into HMOs, via a loophole in local planning laws. They then rent these HMOs to whoever they can get and this has caused a lot of social problems for all those neighbouring family homes. Our community have had to set up a private Social Media group in order to document the social problems around us, caused by this company's indiscriminate conversion of family homes in family areas into HMOs. We had to do this in order to provide evidence to the local council, who requested such evidence so that they can look into the activities of this company. This is ongoing.

Check out their Instagram channel "simonsmithonline"
where the "entrepreneur" owner openly boasts about making £1000s and getting rich from other people's property. Nowhere do they mention the impact that his activities have on the community and families.
Please don't sell your family home to this company.

15 July 2022
Unprompted review
Rated 1 out of 5 stars

They don’t place the properties with…

They don’t place the properties with professionals who are vetted but instead put some of the properties onAirbnb. Misleading when you check out the website for this company and the claims made.

16 May 2022
Unprompted review
Rated 5 out of 5 stars

We have been working with hands off…

We have been working with hands off properties for a few years now. We do alot of work for property maintenance company's. This is far the best we have worked with. Great communication and property's are kept to fantastic standards unlike some other Hmo's we enter. If I have any issues when I get to site they are swiftly dealt with so works can commence. If I was looking for a place I would most certainly give Simon a call!
All Seasons Clean LTD

15 October 2021
Unprompted review
Rated 5 out of 5 stars

I have had a great experience!!!!!

I have had a great experience with Hands Off Properties Ltd. Simon has been great. Good at communicating when there are issues and when they will be sorted. Fair and always ready to help.

Thank you.

30 November 2019
Unprompted review
Rated 5 out of 5 stars

5 Star Service

We usually rent our properties to students, but as one of our HMO's did not become available until the middle of the year, whereby students had already reserved their accommodation, Simon stepped in and put Bombardier staff into the property really quickly.

Simon manages all aspects of our HMO property. He is a very personable and professional gentleman who is experienced in his role; with a passion for properties and delivers a first-class service.

27 November 2019
Unprompted review
Rated 5 out of 5 stars

Property Management

Since we have got Simon on board, managing our property we have been extremely happy with the service he has provided. He has taken all the pressure of us and has gone over and beyond to help us. We highly recommend him you won’t be disappointed... it truly is a 5 star service,

24 November 2019
Unprompted review

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