Your Image On Canvas Reviews 

243
TrustScore 2.5 out of 5

2.5

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Rated 3 out of 5 stars

I ordered from Your Image On Canvas over two weeks ago, but my product hasn't arrived yet. Communication has been a challenge with no response to my emails and difficulty reaching them by phone. I pla... See more

Rated 5 out of 5 stars

I suddenly decided I wanted a large canvas of one of my floral images for my bedroom. I'd received a tempting discount offer by email & have used YIOC before, BUT..... it was 4 days before Xmas! :... See more

Rated 1 out of 5 stars

Having used yourimageoncanvas a few times in the past few years and always been happy, I ordered a canvas over a month ago for a birthday present. Hasnt turned up! Tried ringing the premium rate ph... See more

Rated 1 out of 5 stars

The canvases eventually turned up (albeit 6 weeks late!). Ended up having to rush about sorting other gifts for Christmas. Images where washed out & it has been impossible to contact them throughout... See more

Company details

  1. Photo printing service

Information provided by various external sources

Creating canvas prints from our customer's own photos to brighten up their homes and preserve their favourite memories and photography.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

243 reviews

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2.5

All reviews

(243)

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Rated 1 out of 5 stars

Terrible quality

Terrible quality! Was bought for a Christmas present but I can't give that, so will be going in the bin!
Would never buy from again.

10 December 2018
Unprompted review
Your Image On Canvas logo

Reply from Your Image On Canvas

Hi Rebecca, thanks for your feedback.

Did you try contacting us directly about the issues with your order?

As these are personalised items, we can only print what is provided by the customer so, we have advice on our website available so our customers can choose a suitable quality photo for printing. However, if you are unhappy with your print and it is our fault we are always more than happy to replace them free of charge.

Rated 5 out of 5 stars

Fantastic company

Fantastic company, I have ordered 7 canvases from them over the last year and am really impressed with the quality of them all. They always have great offers on and are well worth the money! Once I accidentally ordered an extra canvas by mistake and a quick phonecall resolved this straight away and I was refunded immediately for the extra canvas without it affecting the rest of my order. I would definitely recommend their canvases and will be buying more in the future!

2 September 2018
Unprompted review
Rated 5 out of 5 stars

fantastic

Great communication esp from Kim whom dealt with my order. She wasn't kind enough to advise of some images that would not work. Which I really appreciated.
The canvas have arrived today in great time and really great quality.
Will order again and would recommend

8 August 2018
Unprompted review
Rated 5 out of 5 stars

My canvases were fantastic the quality…

My canvases were fantastic the quality was amazing and delivery times were very quick with emails every step of the way to let me know what stage my order was at I recommend this company to anyone who wants to preserve their most precious memories forever Thank you, your image on canvas

5 August 2018
Unprompted review
Rated 5 out of 5 stars

I have used Your Image On Canvas for a…

I have used Your Image On Canvas for a number of years and am always delighted with the results. I was especially pleased with the delivery of my last order: I placed the order on Friday and chose the next working day delivery option. I was stunned when it arrived on Saturday morning.
I have no hesitation in recommending Your Image On Canvas to everyone.

18 April 2018
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing. Ordered on Wednesday received the Tuesday the week after. I ordered 2 40x30 and 4 16x12. They are all amazing quality, look lovely and I've had so many components. Once th3 rest of our wedding photos come in we will be ordering more.lots of family have since ordered too because of how good they are! Much better then places you'd expect to be good at then.

18 April 2018
Unprompted review
Rated 5 out of 5 stars

Very helpful and knowledgeable

Very helpful and knowledgeable! I ordered after seeing a buy 1 get 2 free offer on Facebook, thought it was too good to be true but paid via PayPal. Was amazed at how good quality they are and how helpful the staff are too.

26 March 2018
Unprompted review
Rated 5 out of 5 stars

Great Great Great!

I purchased the buy 1 get 2 free canvas and I couldn't be more happier the company was really good and kept in contact especially as my delivery was due around the crazy snow week that we had I can just imagine the backlog that they must of had the picture quality is amazing the pictures came out very clear and the size is really good aswell I ordered 12 by 16 I would definetly recommend the company to family and friends as the canvases are affordable and of good quality thank you once again.

25 March 2018
Unprompted review
Rated 5 out of 5 stars

I saw the offer on Facebook buy 1 get 2…

I saw the offer on Facebook buy 1 get 2 free, I was a bit sceptical but ordered via PayPal. I placed the order during the bad weather period and was kept updated of purchase through Facebook posts or messenger.
When the items arrived I was very pleased with them , lovely quality, no colour loss or pixel loss.
Would recommend

24 March 2018
Unprompted review
Rated 5 out of 5 stars

Definitely recommend

I have to be honest and say I was pretty sceptical when I saw the offer for 3 for 1 canvases on Facebook...but as payment is via PayPal I felt safe purchasing. The ordering process was really simple, the website is very user friendly and so I had 3 canvases in my trolley within 5 or 10 minutes. The checkout process is again really simple and immediately after ordering I received confirmation email.

The company are fantastic at managing and delivering to customer expectations. I received confirmation when my items were in production and again when shipped. My second order was [very slightly] delayed due to the heavy snowfall affecting supplies and shipping, but their lovely customer service staff messaged with apologies and a kind offer of [rather generous] compensation.

My item arrived and exceed expectations in terms of print quality, finish and overall durability. Really impressed and immediately ordered more items.

Definitely recommend giving this company a try - honestly cannot fault them and the end to end ordering process was fantastic.

22 March 2018
Unprompted review
Rated 5 out of 5 stars

Mother's day canvas

I placed my first order with a special voucher code that I saw on Facebook as it was a buy 1 get 2free so now I have 3 beautiful canvas' of my daughter on the feature wall of my living room. Great quality and all my friends and family keep asking where I had them done. Really happy and will definitely be ordering again soon. Thanks

21 March 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, quality and prices.
So happy with my canvas’. Arrived in a good time, quality is perfect and the prices aren’t too high like in the high street! 😊

20 March 2018
Unprompted review
Rated 1 out of 5 stars

This company is just the worst

This company is just the worst. Rubbish prints, even worse customer service. I left a review along with lot's of other people.....virtually all bad reviews...on their FB page but as the reviews were so awful the just removed the reviews section in it's entirety!! I had to escalate my claim for a refund to Paypal as they just stopped replying to my emails.....sorted in the blink of an eye once I brought it to the attention of Paypal. There are loads of these companies around and all have to be better than this bunch....do yourself a favour and use one of them.

13 March 2018
Unprompted review
Rated 5 out of 5 stars

3 canvas

Last week I took a chance at ordering 3 canvas and then I looked on the Facebook page and then I was sceptical as the reviews were mostly not great but it only took a week I message on there Facebook page and I got a date for all 3 and the date given was the date I recieved them and I am pleased with all of them and will be more than happy to recommend thank you again xxx

13 March 2018
Unprompted review
Rated 5 out of 5 stars

Amazing!

Amazing company! I made an order online and was over charged contact the company and with in 2 days I received my refund and then 5 working days from order my beautiful 3 canvas for £18 with delivery arrived! Amazing! Defo be ordering again!! THANK YOU!! ❤️

13 March 2018
Unprompted review
Rated 5 out of 5 stars

Amazing quality. I would definitely recommend this company

I ordered three canvases on the buy one get two free mothers day offer, each one of them is perfect! I had seen a few reviews about late deliveries due to the heavy snowfall we've experienced recently but didn't mind as they weren't gifts. I ordered at 7.30am on the Tuesday and paid for the 3-5working day delivery option, they were delivered on the Friday by 11am. I would recommend this company in a heartbeat.

9 March 2018
Unprompted review
Rated 5 out of 5 stars

Good quality, great prices and excellent customer service!

I have been using Your Image On Canvas for a few years now and have never been disappointed. The process is easy, the quality is great and the prices are the cheapest I have found online. I recently purchased a very large canvas (30x50) I had originally wanted a smaller size but the photo was too large. I contacted them and they explained that I needed to get a 30x50 canvas. I was worried that it would be too large and the quality wouldn't be very good...I needn't have worried....I love it and the size is actually better for the space than a smaller one would have been. Also because I was getting a larger canvas than I intended they gave me a great discounted price! I really couldn't have asked for better service and Kim whom I had corresponded with was so helpful I have no problem recommending them to anyone (which I do regularly). Thank you Your Image On Canvas for a great quality service.

3 March 2018
Unprompted review

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