Your Law Reviews 

259
•
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Sending a great salute to the crew at YOUR LAW. Wishing you all a Happy and Successful New Year 2021. My greatest and sincere appreciation goes to Abigail Olsen who managed my Personal Injury claims... See more

Company replied

Rated 1 out of 5 stars

Not heard hardly anything for 3 years poor communication then told that they had cyber attack so information was breached Now a letter today stating after 3 years my claim would not be successf... See more

Rated 5 out of 5 stars

After my accident caused by a third party at work. YOUR LAW, did as great job dealing with my case even when third party claimed no fault of theirs. Would also like to say although during this... See more

Company replied

Rated 5 out of 5 stars

Throughout this claim Avernell William who has been my handler has been excellent. I am very busy and at times took weeks to provide details and documents. Avernell was always patient and understa... See more

Company replied

Company details

  1. Insurance Lawyer

Information provided by various external sources

We provide only the best legal service for your personal injury claim, leaving you at ease throughout the entire claims process.


Contact info

3.6

Average

TrustScore 3.5 out of 5

259 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(259)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My claim

I would like to thank your law for the help they gave through out my claim and Alex Young kept me informed throughout. I would recommend this company to anyone as they are first class. Once again thank you

Mrs Rosalind Leatham

28 May 2020
Unprompted review
Your Law logo

Reply from Your Law

You're welcome. Thank you for your lovely review, Rosalind!

Many thanks,
Your Law Online Team

Rated 2 out of 5 stars

Unhelpful

Started off hopeful, then kept getting changed to different case handlers, constantly having to chase them up for updates as I’d go months without hearing anything. Over a year long process and in the end stopped replying to my emails once they realised they wouldn’t be making money from me, I got a blunt letter in the post saying they now couldn’t do anything and I was to blame for my accident and someone else’s negligence. Waste of time.

26 May 2020
Unprompted review
Rated 5 out of 5 stars

Mark and Molly were wonderful

Mark and Molly were wonderful! Great communication and support from them both to get my claim completed an paid quickly! Thank you so much Mark and Molly

23 May 2020
Unprompted review
Your Law logo

Reply from Your Law

Thank you for your review, Mark. We will pass your positive feedback onto Mark and Molly!

Many thanks,
Your Law Online Team

Rated 5 out of 5 stars

Extremely Professional Service

Extremely Professional Service from Francesca Rowe at Your Law. I was kept updated at all stages. Thank you.

23 May 2020
Unprompted review
Your Law logo

Reply from Your Law

Hi Helen, thank you for taking the time to leave your positive feedback and to recognise Francesca for her professionalism.

Thanks,
Your Law Online Team

Rated 4 out of 5 stars

Very pleased with them would recommend…

Very pleased with them would recommend to anyone that needs a solicitor. polite.always at end of phone and very helpful

20 May 2020
Unprompted review
Your Law logo

Reply from Your Law

Hi Darryl, thank you for your kind comments. It's lovely to see our team described as polite and very helpful.

Thanks,
Your Law Online Team

Rated 1 out of 5 stars

The solicitors seem to work part time…

The solicitors seem to work part time from what I can gather, my emails very rarely get replied to if ever! Very slow on sorting things out like medical experts etc... I think it's like a conveyor belt system of cases as they even sent me an email calling me by a different name lol ........ not good at all

20 May 2020
Unprompted review
Rated 5 out of 5 stars

Great Service - would recommend

My claim was dealt with from start to finish with the minimum of fuss. Steffan was most helpful in guiding me through the process and keeping me updated. Appreciate your efforts in helping to resolve my case.

19 May 2020
Unprompted review
Your Law logo

Reply from Your Law

Hi Jules, thank you for leaving such a lovely review. We're glad to have made this experience easier for you.

Thanks,
Your Law Online Team

Rated 4 out of 5 stars

Early stages of my claim but so far so…

Early stages of my claim but so far so good. Everybody I spoken too has been helpful and concerned after my accident. Recommend.

19 May 2020
Unprompted review
Your Law logo

Reply from Your Law

Thank you for the recommendation and kind comments, Mr A Matts!

Many thanks,
Your Law Online Team

Rated 1 out of 5 stars

Terrible service no way of contacting…

Terrible service no way of contacting them. No communication from them at all unless I chased had to supply same information on more than one occasion had 3 different accounts personal looking after claim. Never even asked me for pictures of injuries. I would not use this company again

15 May 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Swift response and great correspondence. Friendly and very helpfull all the way. Highly recommended

13 May 2020
Unprompted review
Your Law logo

Reply from Your Law

Thank you for your recommendation and kind comments, Shaun!

Many thanks,
Your Law Online Team

Rated 5 out of 5 stars

Francesca was excellent

I was skeptical at first as I’d never had to do one..

Francesca was brilliant in handling my case. At no point was I confused or unsure of what was happening. Each stage was explained thoroughly.

Highly recommend using your law, bonus if you get a Francesca.

7 May 2020
Unprompted review
Your Law logo

Reply from Your Law

Hi Tom, thank you for your kind review, especially regarding Francesca.

We'll pass your comments onto her.

Many thanks,
Your Law Online Team

Rated 1 out of 5 stars

Avoid!!!!!!

Avoid!!!! Avoid!!!

I sign all documents with 25% fee and when they saw that I had won by far what they expected £5000. They increase from 25% to 35% fee
Avoid!!!!

1 May 2020
Rated 5 out of 5 stars

Fantastic Service by Alex in what was…

Fantastic Service by Alex in what was quite upsetting circumstances. I initially felt awkward in what was happening but was put at ease by such a friendly professional service. Alex has kept In touch through the whole process and I would definitely recommend Your Law.
Thankyou..

27 April 2020
Unprompted review
Your Law logo

Reply from Your Law

You're welcome, Melanie. We really appreciate your honest feedback, and it's great to see Alex has been able to help you.

Thank you,
Your Law Online Team

Rated 5 out of 5 stars

Thank you Your Law for the service that…

Thank you Your Law for the service that has been provided. Very prompt and articulate with your response to any queries I had. The polite and courteous staff always made me feel as though the the claim was not only being attended to adequately, but was also in very capable hands. I Highly recommend Your Law to anyone interested in using them.

27 April 2020
Unprompted review
Your Law logo

Reply from Your Law

Hi Jason, we really appreciate you taking the time to leave such a great review. Thank you!

Your Law Online Team

Rated 5 out of 5 stars

Very happy with your work.

Very happy with your work.. keeping me updated polite + ime happy with all your work thankyou...

23 April 2020
Unprompted review
Your Law logo

Reply from Your Law

You're welcome Bernadette! We're glad you have been happy with the service experience.

Many thanks for your feedback.

Your Law Online Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look