Your Law Reviews 

Generally happy with the service provided and especially with the communication throughout the process.

I am happy with the resolution of my claim and would like to thank Steffan Mackintosh for his help since taking over my case , especially since we have all been confined to our homes during the current pandemic

Theresa Johnson

This is my second review and not much has changed. I have been trying to get in touch by email or phone but no reply.

You Law have been really helpful especially in this present time and would recommend them to anyone thank you

I can truly recommend Your Law, They have been very helpful and the excellent staff have been very efficient. I would especially like to mention that one of their case manager's, Francesca Rowe has been so great keeping me updated all the time and answering my questions at timely manner.

Your Law were very polite and made the process easy. They explained what we needed to do.
Very straightforward so far. Glad we contacted them.

We recommend that Your Law is one of a most professional claim companies. They have been very helpful and the excellent staff have been very efficient. We would especially like mention that one of their case manager's, Abigail Olson, has been totally efficient and professional with helping me. First Class.

Excellent service from Hannah and Your Law right from the 1st conversation . They handled my case in a professional manner

I’m very happy with the service I’ve received so far just awaiting a response to my personal injury claim now

The people I've spoken to and had emails from have been helpful,polite and friendly. Couldn't ask for more

I'm going through a claim at the moment with your law my solicitor is called Alex young he keeps me up to date and is very polite and experienced and I feel very well looked after and happy with how Alex is dealing with my claim and keeping me updated. I would recommend your law to anyone whos looking for a fast, reliable and efficient company with polite and friendly staff who know what there doing!!!!!!

Katrina was excellent from start to finish dealing with my case and always came back to me when promised.

Has been a shambles 3 different case managers no communication, always given different information, lost paperwork, clearly don't read correspondence sent to them and now trying to make me settle at an amount they told me to turn down 8 months ago. DO NOT USE THIS COMPANY

I had an accident on 20th March 2019 where a part of a metal fence surrounding a central London park fell off and injured my foot.
It should be an open and shut case as the local authority were clearly negligent. To date I have had no word from the solicitors as to how my claim is progressing. They appear to be afraid of actually taking the case to court as they seemed to be willing to accept that a visual inspection of the fencing by the council was evidence of due dilligence. I did point out to them that the top section of the fence had either been removed or that it had dropped off the surrounding sections of the fence. They were going back to the councils insurers about this fact but I have heard nothing since. Whilst this solicitors have had some good reviews they have also had some really bad ones.

My insurance claim has just been settled, thanks to the help of Steffan from Your law, very helpful with providing updates and information regarding the claim.

I made a personal injury claim in October 2019’ I have completed my claim. Quick and easy process. Chloe was excellent and kept me up to date- Chloe is very knowledgeable and is a credit to the team

The worst customer service I have ever experienced.

The communication is so poor I felt like I did more work than they have, by having to chase them constantly for just a simple reply.

Everyone is so unprofessional and do not care about their clients.

They took so long sorting out my treatment that was advised by a medical professional ( that they had told me to see), I had to arranged my own as I couldn’t stand being in pain anymore.

Details lost by them, I had to send them again nearly a year after my accident go get the ball rolling again after hearing nothing from them.

The person who was suppose to be ‘looking after my case’ didn’t tell the appropriate people, I had accept the bad offer (purely to get rid of these people, because it’s more stress than it’s worth), so was waiting and waiting for NOTHING.

More than a year later, I am still waiting. Iv made a formal complaint, and I’m still waiting for a manager to contact me as per my request.

DO NOT use these scammers. It will cause you more stress after an accident, that is really not needed.

This company is so poor quality I don’t know how they are still running.

This was the first time I have made a NWNF claim and thought the process would be arduous. However it was made very clear and the whole process was easy to navigate. The case manager in charge of my claim - Anca - was very helpful and easy to contact for any information needed regarding my claim. She was particularly good in negotiating a worthy claim.

I would recommend Your Law to anyone in need of making a quick claim in the future.

They dealt with my claim all the way through, i didn’t have to worry with anything, only downside is they should kept me updated more often

Your law are absolutely brilliant , they are so efficient, so quick at dealing with anything , I am so impressed and would highly recommend them , I dealt with Natasha and she was fantastic , can’t fault them at all