Reliable. and competitive prices I like the payment structure i.e, take card payment details with order but cleared funds not taken until after delivery. Did not treat their customers new or ex... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We ordered our first delivery from NRG online. We initially got a verbal quote,but by the time we wanted to order the office was closed. Hense why we ordered online, the price was even better (at... See more
Company replied
Great service from NRG Easy ordering online with choice of days on delivery and competative prices Kept me informed on delivery date Driver was very friendly and helpful Would definatly use aga... See more
Company replied
Heating oil ordered without fuss and also delivered sooner than expected. Price was reasonable too compared to other quotes obtained on the same day. Very good service, will use again.
Company replied
Company details
- #13 of 25 best companies in Fuel supplier
Written by the company
Your NRG provides top-quality heating oil and bulk fuels with an unbeatable service. Powering homes and businesses across 22 depots, we have a nationwide reach fuelled by local expertise.
Contact info
Baltic Street, TS25 1PW, Hartlepool, United Kingdom
- 01642 686000
- sales@yournrg.co.uk
- yournrg.co.uk
4.7
Excellent
5k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 67% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
An easy order process & transaction
An easy order process & transaction
Delivery driver was prompt and courteous.
12 May 2026
Reply from Your NRG
Hello,
We are really happy that you had an overall positive experience with Your NRG. Thank you for your five-star review!
Oil was delivered
Oil was delivered with zero interaction and receipt posted in my mailbox. Exactly what I am looking for in an oil delivery.
12 May 2026
Reply from Your NRG
Hello,
We are really pleased that you are happy with our service from start to finish. Thank you for leaving us a review.
Reply from Your NRG
Hello,
Thank you for your custom and feedback, we are pleased that you are happy with our service.
Reply from Your NRG
Hello,
Thank you for your five-star review, we are pleased that you are happy with our customer service.
Fabulous company to deal with from…
Fabulous company to deal with from start to finish.
Honest, reliable and the delivery driver was so efficient and polite. An all round positive experience.
Thank you YourNrg. We'll be back.
12 May 2026
Reply from Your NRG
Hello,
We are really happy that you had an overall positive experience with Your NRG. Thank you for your five-star review!
Reply from Your NRG
Hello,
We are really happy that you had an overall positive experience with Your NRG. Thank you for your five-star review!
Reply from Your NRG
Hello,
Thank you for your custom and feedback, we are pleased that you are happy with our service.
Reply from Your NRG
Hello,
Thank you for your custom and feedback, we are pleased that you are happy with our service.
Easy to deal with.
12 May 2026
Reply from Your NRG
Hello,
Thank you for your custom and feedback, we are pleased that you are happy with our service.
A very good reliable delivery
A very good reliable delivery, with a very nice delivery man.
12 May 2026
Reply from Your NRG
Hi,
We are pleased that your oil was delivered with a smile by one of our friendly drivers. Thank you for your custom and feedback!
Reply from Your NRG
Hello,
We are really pleased that you are happy with our service from start to finish. Thank you for leaving us a review.
Delivery on time and driver let s know…
Delivery on time and driver let s know the time approx when he was delivering. At the time the price was good.
12 May 2026
Reply from Your NRG
Hello,
We are pleased that we were able to help you with your oil requirements. We are glad that you are happy with both our service and price. Thank you for leaving us a five-star review!
Reply from Your NRG
Hello,
We are really pleased that you are happy with our service from start to finish. Thank you for leaving us a review.
Reply from Your NRG
Hello,
We are really pleased that you are happy with our service from start to finish. Thank you for leaving us a review.
Reply from Your NRG
Hello,
We are really pleased that you are happy with our service from start to finish. Thank you for leaving us a review.
Answered phone calls in a reasonable…
Answered phone calls in a reasonable time, very pleasant call centre staff, quoted for central heating oil fair price , and delivered in the time stated.
12 May 2026
Reply from Your NRG
Hello,
We are really pleased that you are happy with our service from start to finish. Thank you for leaving us a review.
Great price and excellent service
12 May 2026
Reply from Your NRG
Hello,
We are really happy that you had an overall positive experience with Your NRG. Thank you for your five-star review!
Good communication
Good communication, best price at the time of ordering. Local company did the delivery.
12 May 2026
Reply from Your NRG
Hello,
We are really happy that you had an overall positive experience with Your NRG. Thank you for your five-star review!
Great delivery in good time
12 May 2026
Reply from Your NRG
Hello,
We are really happy that you had an overall positive experience with Your NRG. Thank you for your five-star review!
Very easy to order and competitive…
Very easy to order and competitive price. Delivery when promised, driver cheerful and polite.
12 May 2026
Reply from Your NRG
Hello,
We are pleased that we were able to help you with your oil requirements. We are glad that you are happy with both our service and price. Thank you for leaving us a five-star review!
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