Ywigs Reviews 4,341

Linn attended to me and she was amazing
Satisfied with her service

Vicky was extremely helpful and timely in responding to last minute address change request! Extremely pleased with the customer service :)

I made a mistake and they fixed it for me quickly and with out hassle. Much appreciated.

I reached out about an address change and Wendy was so kind and helpful! The adjustment was done immediately and with no issue. Lovely! Would order again!

Placed my order then decided I needed to add more to my order I was helped to do so within 12 hours so my order could ship out together I sincerely appreciate the speedy response!

The customer service was amazing and responded very fast. Thank you Linn. I needed some help with my order and she was so helpful, she made changes without extra charges. Thank Linn 🙂

My first time ordering from Ywigs and realised I made a mistake when I received my order comformation 😫 contacted them via Instagram and spoke to someone called Linn! Amazing customer service, my order was readjusted and corrected very easily, delivery was really fast but most importantly I love the quality of the hair 😍 I would definitely recommend 👌🏽

The customer service was amazing! I needed some help with my order and Wendy was so helpful and responsive to all my questions and concerns! It was handled with such care and my problem was resolved… thank you :)

had an excellent experience with Lin. They provided fast, professional, and friendly service from start to finish. Lin provided great customer service like this is hard to find, and I really appreciate the positive experience.

Quick responses. Very polite, and my problem was understood immediately. Vicky did very well!

Great customer service. My original order was not in stock & customer service reached out & followed up to assist with adjusting my order. Great company & amazing product.

Ywigs has great customer service and quick turnaround time! The hair is absolutely gorgeous and last forever!

they were the first company i ordered from, and tried others since, but always come back to Ywigs; the others do not compare. quality, customer service, product options, accuracy - i’ve never experienced an issue and have always been satisfied. i’ve ordered from here many many times and will continue.

They responded to my email and helped resolve my shipping immediately after I emailed! Amazing customer service!

Refund process was easy

This was my first time purchasing from Ywigs and I found the communication and service excellent. Will definitely continue to purchase and recommend Ywigs. Delivery was prompt.

I have ordered from this company (2) times , and each time I had questions they were answered expeditiously. The Quality of the hair is absolutely beautiful.

Great quality products and customer service makes it easy to make updates to your order!

100% recommend not only is the hair quality but their customer service team were friendly and responsive when needed help with my order. Special thank you to Vicky <3. My hair turn out amazing for my vacation.

I reached out to the company about an order I placed. I needed the hair to arrive by a certain date and wanted to confirm it would indeed be here.
I received a response maybe a 24 to 48 hours and was assured my order would be here before the end of the week. They even told me a color I ordered was out of stock and offered a different color in its place. I went with something else and was told again the order would be here in time.
I got the delivery yesterday, 3 days after my 1st email from the Company
Thank you for your prompt response!!