We've been using Zanda since we launched Halo Journey Australia in April 2025. There's SO much to get up and running when opening up an online wellbeing (counselling, mediation, and life coaching) p... See more
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Review summary
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I love how Zanda keeps me organised, I used to spend so much time messaging clients, following up & now I just let Zanda do it for me, saves me so much time & energy. I also love the reports it genera... See more
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Zanda makes having a private practice easy. I used it with multiple consultants and support staff, and we could all see what we wanted to share, hide what we wanted, use online bookings for clients to... See more
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Easy to access tool, really helpful videos and instructions on how to do all aspects of my psychology practice. Great support and resource! Slightly slow / delayed movement between pages eg.when... See more
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Company details
About Zanda (formerly Power Diary)
Written by the company
Zanda (formerly Power Diary) is practice management software built by practitioners, for practitioners.
With 100+ powerful features, Zanda streamlines the day-to-day of health practices, from scheduling and invoicing to clinical documentation and client communication.Key features include:
Zanda integrates with Stripe, Zoom Telehealth, Xero, Mailchimp, Physitrack, Outlook Mail, Outlook Calendar, Google Calendar, iCal, Medicare (AU), Tyro (AU), and more.
Start now and get the first 6 months at 50% off!
Built for solo practitioners and large clinics alike, Zanda supports a wide range of professionals, including psychologists, physiotherapists, speech therapists, chiropractors, counselors, and other allied health providers.
To give you peace of mind, Zanda offers 12-month Money-Back Guarantee and delivers top-tier support, including data import management.
BizzyAI
All Zanda accounts include access to BizzyAI, optional AI-powered tools built specifically for allied health, securely transcribing sessions and creating accurate clinical notes in your style.
Additional AI tools are coming soon to help simplify letters and reports and save you even more time each week!
Get More Out of Your Day with Zanda.
Written by the company
- Zanda automates the busy work so you can focus on care, from client onboarding and invoicing to appointment follow-ups, it streamlines your daily admin. Clients can complete forms, make payments, and manage bookings through the portal, while BizzyAI speeds up note-taking and documentation.
12-Month Money-Back Guarantee
No contracts, just great software we know you’ll love.
At Zanda, every account comes with a 100% money-back guarantee for a full 12 months.
If you find Zanda isn’t the right fit within one year, we’ll refund 100% of your Zanda subscription fees. It’s like taking Zanda for a 12-month test drive!
For more information, check out our Happy Customers Forever initiative here.
Contact info
United States
- support@zandahealth.com
- zandahealth.com
Start a 14 day free trial...
4.7
Excellent
549 reviews
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It is very easy to use
It is very easy to use, much easier than the EMR we were using prior. It seems to be set up much more logically.
3 February 2026
Reply from Zanda (formerly Power Diary)
Hi Tabari, Thanks so much for sharing this, we really appreciate it.
It’s great to hear that Zanda feels easier to use and more logically set up compared to what you were using before. Making day-to-day workflows feel intuitive and less effortful is exactly what we aim for, so feedback like this means a lot to our team. Cheers, Irina
Integration with Practice Manual
I love the way we can integrate the practice manual. Also, the AI is great. However, I wish it had a pause buttin.
26 January 2026
Reply from Zanda (formerly Power Diary)
Hi Karen, thanks so much for sharing this, we’re really glad to hear you’re enjoying the Practice Manual integration and finding the AI helpful.
Thank you for your suggestion about the pause button, and I'm happy to let you know that it has been provided with BizzyAI: Scribe functionality, allowing you to pause the transcription at any time. Please reach out to our support team at support@zandahealth.com if you need any help with this.
Thanks again for taking the time to leave a review and being the part of our journey! Warm regards, Irina.
I HAVE USED ZANDA FOR THE PAST 15 YEARS…
I HAVE USED ZANDA FOR THE PAST 15 YEARS 14 IN AUSTRALIA AND UK SINCE JULY . THEY ARE THE BEST REALLY WORKS FOR RUNING A SUCCESSFUL PRACTICE, CAN HIGLY RECOMMEND DAMIEN AND HIS TEAM.
2 June 2025
Reply from Zanda (formerly Power Diary)
Hi Sue, It is such a pleasure to see a long-term partner like you continuing the journey with us across the globe! Transitioning a practice from Australia to the UK is a massive milestone, and we are honored to have been the "buzz" behind your success for over 15 years.
As a "by practitioners, for practitioners" team, hearing that Zanda helps you run a successful practice is exactly why Damien and Paul started this journey. We’re committed to making sure your experience in the UK is just as seamless, secure, and enjoyable as your time in Australia.
Thank you for the high recommendation and for being a part of our global community. Here is to many more years of thriving together!
Warm regards, Irina
Reply from Zanda (formerly Power Diary)
Short, sweet, and exactly what we love to hear! We’re so glad Zanda is helping your practice hum along smoothly.
Thanks for being part of the hive! Warm regards, Irina
feedback informed
Zanda is quick to help and take suggestions seriously. They action things and do so efficiently. Its user friendly and works pretty seamlessly.
15 January 2026
Reply from Zanda (formerly Power Diary)
Hi Chrissy, Thank you for the kind words! We know how busy practice life can be, so our goal is always to be the partner that helps you work smarter, not harder. We take your suggestions seriously because we want Zanda to be the best investment you’ve ever made for your practice. We're thrilled to have you with us. Warm regards, Irina
I have tried a few different therapy…
I have tried a few different therapy and coaching customer app but Zanda is by far the best!
12 January 2026
Reply from Zanda (formerly Power Diary)
Hi Tijana, Thank you for the 5-star review! We’re so happy to hear that Zanda is the best platform you’ve used for your practice. Welcome to the Zanda community—we’re excited to help your practice continue to thrive! Warm regards, Irina
Zanda is easy to use
Zanda is easy to use and to charge clients without any hassle. Once a credit card is on file you don't have t continually ask for it. There's a lot to learn for all the things Zanda can do for you. Something new all the time.
12 January 2026
Reply from Zanda (formerly Power Diary)
Hi Beth, It is wonderful to hear that Zanda is making your billing process so much smoother!
The fact that you’re discovering new features all the time is exactly what we aim for—we want to build a platform that stays as curious and evolving as the practitioners who use it. While there is a lot to explore, we’re here to make sure that journey is as enjoyable as the time you're saving.
A few ways to keep the "buzz" going:
Zanda Academy: If you want to dive deeper into those "new things" without the guesswork, our Academy has great tutorials.
Intelligent Automations: Since you’re already loving the automated payments, you might enjoy exploring our automated recalls or online intake forms to save even more admin time.
We’re here to help: If you ever hit a "how-to" hurdle while learning the ropes, our support team is ready to walk through it with you.
Thank you for being part of the Zanda community and for letting us be the heart of your practice. We’re excited to keep growing alongside you!
Warm regards, Irina
Zanda is a very user-friendly platform
Zanda is a very user-friendly platform, many features to help organise and automate your practice managment tasks, regular updates, helpful webinars to show you how to get the most out of the platform. Recent integration of AI note-taking function is also welcomed.
12 January 2026
Reply from Zanda (formerly Power Diary)
Hi Michelle, Thanks so much for sharing your experience. We’re thrilled to hear that Zanda is helping you stay organized and that you're enjoying our regular updates and webinars.
It’s wonderful that the new BizzyAI: Scribe is already making an impact on your workflow—we're big believers that smart tech should handle the heavy lifting so you can focus on your clients.
We’re so glad to have you as part of the Zanda community. Warm regards, Irina
Zanda makes my life much easier
Zanda makes my life much easier, it sends out emails and SMS reminders, I don't have clients not showing up because they get a reminder 24 hours prior to their appointment, it works really well. Everything I need is covered by the portal, I would totally recommend it to health professionals.
11 January 2026
Reply from Zanda (formerly Power Diary)
Hi Steph, Thank you so much for the kind words.
We love to hear that Zanda is making your life easier. We know how much of a headache "no-shows" can be for a busy practice, so it’s fantastic that our automated reminders are doing the heavy lifting for you.
Our goal is always to help practitioners like you reclaim your time so you can focus on your clients—and maybe even get home a little earlier! We’re thrilled to have you as part of the Zanda community.
Thanks for the recommendation! Warm regards, Irina.
Zanda makes private practice easy
Zanda makes having a private practice easy. I used it with multiple consultants and support staff, and we could all see what we wanted to share, hide what we wanted, use online bookings for clients to access, invoice, take payments, keep records- everything digitally and intuitively. It’s been a godsend, and just keeps getting better.
8 January 2026
Reply from Zanda (formerly Power Diary)
Hi there, It is so wonderful to hear that Zanda has been a "godsend" for your practice! We truly believe that practice management should be easy and enjoyable, so knowing that our platform helps you and your team work intuitively is exactly why we do what we do.
We’re especially glad to hear that the privacy controls and digital workflows are hitting the mark for your consultants and support staff. We know how important it is to have a system you can trust to keep things secure while still giving you the freedom to focus on your clients.
The fact that you’ve noticed we "just keep getting better" is the ultimate compliment. Our team is constantly dreaming up new ways to help practices like yours thrive, so stay tuned for more updates soon.
Thank you for being part of the Zanda community! Warm regards, Irina
When it works its great. When it doesn't it's a disaster.
When it works its great.
When it doesn't work, there's a very poorly designed chatbot to deal with which will happily allow you to do all the tech's trouble shooting for them, collating screenshots and version numbers and error codes, followed by a quick message to send all that separately via an email (after you've done the work, not before, as if you don't have enough to do when you're clinic software isn't working).
Then, you'll wait 1-2 hours to get a human who will take you through all the troubleshooting steps (again) that the chat bot did.
Lo and behold, nothing changes, you continue pushing through because, imagine you have a business to run using the software which is presently not working until bang.. it magically works again, while the support staff tell you they didn't do anything, so it must be all in your head.
This is despite the error logs of your browser, which you never even knew existed prior to becoming Zanda's trouble shooting staff by proxy (with well under market rate compensation mind you, IE ZERO), showing an issue which a simple Google search demonstrates is on the developer (ie ZANDA's) end, not your computer.
5 January 2026
Unprompted review
Reply from Zanda (formerly Power Diary)
Hi Ivan, Thank you for taking the time to share this - and for staying engaged with us over a long period, even when your experience has been frustrating.
We acknowledge that this isn’t the first time you’ve raised concerns, and that history matters. When issues feel recurring - whether around platform reliability, communication, or how feedback is handled - it understandably erodes trust and we’re very sorry for the cumulative frustration this has caused.
Since your earlier feedback, both the product and the way we handle escalations have continued to evolve. That doesn’t undo your experience - but it does mean we’re actively trying to address the underlying problems you’ve highlighted over time, not just the most recent one.
Following your recent communication, a senior manager worked with you directly to reset how the investigation was handled. This included a dedicated call outside standard hours and a deeper technical review of the browser error logs you provided. That investigation identified a conflict caused by third-party antivirus software modifying web traffic on the device, which led your browser to intermittently block required application files. We advised on using a different software, which is better aligned with modern web-based platforms and doesn’t cause issues with Zanda and other software.
While this points to a device-level interaction rather than a fault within Zanda itself, it does not invalidate how disruptive and exhausting the experience felt. The feedback you have provided has been escalated internally and is being used to improve how complex issues like these are handled in the future.
For your situation though, we’re happy that everything is working as expected and you now have a clear, direct escalation path and agreed diagnostics in place should anything reoccur, so you’re not forced to start from scratch again.
We appreciate you being candid -even when feedback is uncomfortable, it helps highlight where trust can break down and where we should do better, not just technically, but in how we listen, communicate, and respond.
Warm regards, Irina
Zanda Tops Them All
Zanda is the best Practice Management software that I have used; having trialed several others. It is very user-friendly, & technical support is readily available. It is very easy to navigate this system.
1 January 2026
Reply from Zanda (formerly Power Diary)
Hi Ben, hank you so much for this wonderful feedback.
We’re delighted to hear that, after trying several options, Zanda stands out for you as the best practice management software. Knowing that you find the platform user-friendly, easy to navigate, and supported by readily available technical support really reinforces what we strive to deliver every day.
Thank you again for choosing Zanda and for trusting us to support your work, we truly appreciate it and look forward to continuing to support you as your practice grows. Warm regards, Irina.
I’ve used PowerDiary then Zanda for…
I’ve used PowerDiary then Zanda for many years. The platform has grown and stayed current, streamlining the admin and business parts of my work. When I’ve needed tech support it has always been easy to contact Zanda and responded to efficiently. Diary, payment, notes, ai note taking, zoom, online record keeping, business stats, talks to bookkeeping systems, integrated mail & text systems, great customer service & so much more.
28 December 2025
Reply from Zanda (formerly Power Diary)
Hi there, Thank you for sharing such a long-term perspective, it really means a lot to us.
Hearing that you’ve grown alongside the platform from Power Diary to Zanda, and that it has continued to evolve with your practice, is incredibly rewarding. Supporting practitioners by streamlining the admin and business side of their work is exactly what we aim to do, so it’s wonderful to know this has made a real difference for you over the years.
We’re also really pleased to hear your experience with our support team has been consistently positive. Easy access to help and efficient, thoughtful responses are something we care deeply about, especially when you’re busy running a practice.
Thank you for trusting Zanda with so many important parts of your workflow: from diary and payments to notes, AI tools, integrations, and reporting. We truly appreciate your continued support and look forward to continuing to improve and grow alongside you. Warm regards, Irina
No admin stress anymore!
I moved from Govt health to private practice and was overwhelmed with setting up and running admin in a professional practical ethical and easy way, I tried two other brands then a friend said Zanda. It is brilliant. Not only easy to use, but everything is adjustable to fit my needs and their customer service help is wonderful! They are also accredited with privacy legislation and data security. It’s made the bit about psychology which I don’t like - the admin - way less stressful. thank you!
22 December 2025
Great counselling management tool
Over the past year Zanda has proven a great tool for managing my counselling practice. I love its Zoom integration. I’ve greatly benefited from their private and secure AI note-taking tools to remove friction and help overcome my perfectionism with client note-taking. Their customer service has also been excellent. Further Zanda is being continually improved and practitioner feedback is welcome and often influences the roadmap of new features.
21 December 2025
Reply from Zanda (formerly Power Diary)
Hi Jeremy, Thank you so much for sharing this thoughtful feedback. It’s wonderful to hear how Zanda has supported your practice over the past year—from Telehealth powered by Zoom to our secure BizzyAI note-taking tools helping ease the pressure around clinical notes. We’re especially glad to know our support team has made a positive difference for you.
Hearing that you feel listened to and see practitioner feedback reflected in ongoing improvements really means a lot to us. We’re grateful to have you as part of the Zanda community and truly appreciate you taking the time to share your experience. Warm regards, Irina.
Easy system to use
Easy system to use. Appointment scheduling / reminders / progress note taking and invoicing options are all easy to use
17 December 2025
Reply from Zanda (formerly Power Diary)
Hi there, thanks so much for sharing this feedback!
We’re really glad to hear Zanda feels easy to use across scheduling, reminders, progress notes, and invoicing. Making everyday admin feel straightforward and less time-consuming is exactly what we’re aiming for.
We appreciate you taking the time to leave a review and being part of the Zanda community. -- Irina
Easy to use
Cost effective. Easy to navigate. Scheduling is simple. Love the appointment status indicator.
5 December 2025
Reply from Zanda (formerly Power Diary)
Hi there, Thank you for sharing this! It’s great to hear that Zanda feels easy to use and works well for your day-to-day. I’m really glad the simple scheduling and status indicators are helping things run smoothly for you.
If you ever need any help, please reach out to our support team at support@zandahelath.com. Thanks again for being with us! -- Irina
Really helpful and dedicated
Really helpful and dedicated. I totally recommend it
27 November 2025
Unprompted review
Reply from Zanda (formerly Power Diary)
Hi Luciano, thank you so much for your lovely feedback! We’re delighted to hear that you’ve had a helpful experience with Zanda, and your recommendation truly means a lot. If there’s ever anything you need or anything we can support you with, we’re always here and happy to help. Irina
Customizability
Zanda allows a great deal of customization of the client portal including time available on the calendar, what services are available to be scheduled, whether new clients can create an account, what client tasks can show on the portal, and many other details.
The software allows sending links of forms to be completed online which populate into the software when completed. You can use the stock client forms or create customized ones.
Zanda recently restructured their pricing to be based on the cumulative amount of appointments that are scheduled. This change was very welcome as my practice is still small and having lower overhead fits my budget better.
25 November 2025
Reply from Zanda (formerly Power Diary)
Hi Cynthia, thank you so much for sharing your experience with Zanda! It’s wonderful to hear how the flexibility of the client portal and the adjustable forms are supporting the way you work. We put a lot of care into giving practices the freedom to tailor their portal setup—from service availability to client access to invoices, online forms, telehealth sessions and practice waitlist—and it’s great to know these tools are helping you deliver a smooth experience for your clients.
We're also really glad the updated tiered pricing has been a good fit for your growing practice. Supporting smaller teams with predictable, manageable costs was exactly what we hoped to achieve with this change, and it’s lovely to hear it’s made a difference for you.
If you ever have ideas or questions as you continue setting things up, we’re always here to help you make the most of Zanda. Warm regards, Irina.
Zanda was the right choice!
We've been using Zanda since we launched Halo Journey Australia in April 2025. There's SO much to get up and running when opening up an online wellbeing (counselling, mediation, and life coaching) practice and choosing Zanda has largely contributed to our success in our first 7 months of operation! It has made things simpler and easier for our team and our clients. I would highly recommend any service-based business use Zanda.
Chloe - Director
Halo Journey Australia
23 November 2025
Reply from Zanda (formerly Power Diary)
Thank you so much, Chloe, for sharing your experience — and congratulations on the incredible first seven months of Halo Journey Australia! It’s inspiring to hear how much you’ve built in such a short time.
We’re thrilled that Zanda has helped make those early setup stages smoother for you and your team, and that it’s supporting both your practitioners and your clients as your practice grows. Knowing that Zanda has played a part in your success means a lot to us.
Thank you again for the wonderful recommendation. We’re cheering you on and are always here to support you as Halo Journey Australia continues to thrive! Warm regards, Irina
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