Everytime I order something and find out Zedify is delivering, I groan. EVERY package you are supposed to recieve from them never arrives. The delivery email comes with a delightful picture of yo... See more
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I just wanted to call out the driver who went above and beyond to divert my package to my current address rather than the one I'd incorrectly put on the parcel myself. I wasn't so sure if anyone would... See more
Company replied
Very prompt and excellent service . There app keeps you up to date , and is easy to use and understand . You are able to keep up to date with real time tracking , so no worries missing your par... See more
Honestly, the most pleasant and reliable courier service I've ever encountered. Rob, in particular went above and beyond to help get my parcels to the right place when we had an address issue (our fau... See more
Company replied
Company details
Written by the company
Zedify is the UK's largest cargo bike courier. Our mission is to transform our cities with sustainable deliveries. Better deliveries, better cities.
Contact info
140 Cowley Road, CB4 0DL, Cambridge, United Kingdom
- hello@zedify.co.uk
- zedify.co.uk
Hasn’t replied to negative reviews
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100% Reliable and easy to contact.
A* Service
A* Service, the greenest courier service available in Norwich, goes along perfectly with our own ECO friendly gym supplements at Heroes Fitness Store
Brilliant
Brilliant team, nice and speedy deliveries and never any issues! Plus obviously the zero emissions helps…!
Human customer services!
Really impressed with the customer service at Zedify. It's close to impossible to speak to a real human with other companies but the team were easy to contact and solved my problem quickly. Thank you 🙂
Rob was very helpful I appreciate it…
Rob was very helpful I appreciate it thank 😊 you Rob

Reply from Zedify
Disabled bays are for disabled drivers!
Drivers should be more mindful about where they park. It is not OK for your drivers to park in disabled bays & return back to the bike and with a 'I don't give a sh!t" attitude...that is not OK! Observed parked in Handel Street WC1 1NP. Images available at your request.

Reply from Zedify
Everything you want from a delivery.
Zedify delivered our Grubbies meal box within the timed window supplied and followed the instructions we gave when we weren't in.
Couldn't ask for more, and all on a zero-emission bicycle too.

Reply from Zedify
Great to have a delivery by e bike !
Lovely guy delivered my box.
Parcel was delivered and left outside…
Parcel was delivered and left outside my house. When I came back from work it was not there. Outside my house is not a safe space.
Update - had a call from Zedify and spoke to a very helpful man and this has now been sorted - changing review

Reply from Zedify
Exceptional service delivery
It was a great experience because I saw that effort at it's best was made to ensure that my delivery was made. I truly appreciate the help rendered.
Tomos was great. He sought out the rider who had attempted the delivery earlier to make a return trip. If the rider hadn't gone back, I would have to return the items as the recipient was leaving the residence tonight.
Thank you, Tomos & team.
Happy holidays

Reply from Zedify
On time delivery
Despite a last minute address change , they delivered it on time. Highly recommended service👌🏼

Reply from Zedify
Evri 👎🏻 zedify courier 👍
As per usual evri messing about with a parcel that contact hair products.
Parcel was an excessive size so was delayed 3 days even though it was out for delivery. Had to get company to raise an investigation due to evri not responding
Zedify courier deserves 5 stars for his friendly attitude and sticking to delivery time

Reply from Zedify
Thoughtless delivery driver
Although I was in the driver did not ring the bell but left the parcel outside the house. It was stolen and when I received the notification of delivery it had been stolen.

Reply from Zedify

Reply from Zedify
Quick and no fuss ( unlike some other…
Quick and no fuss ( unlike some other delivery companies)

Reply from Zedify
I felt delightful already with the idea…
I felt delightful already with the idea my order will be delivered such a sustainable and green way and felt even better when I received my grubby box in time and handled with care! Also very friendly service ! Well done 🤩

Reply from Zedify
I have never received my parcel
I have never received my parcel. They didn't bother to use the dedicated space for delivery. No possibility to choose your date/slot for delivery or provide any guidance. For the 3rd attempt i stayed in the building to receive the parcel in hands they just didn't show up. Incredibly bad service.

Reply from Zedify
This is a good delivery service
This is a good delivery service. Couriers are polite and friendly.

Reply from Zedify
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