Zero Down Lease Reviews 

109
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We cannot praise ZeroDownLease highly enough. Without them the process of extending the lease on our flat in a managed block would have been a nightmare. As it was, given the delays and obstructions... See more

Rated 5 out of 5 stars

Professional from start to finish. Special mention to Danielle Forrest for all her help with this. I particularly liked the weekly updates, even if nothing had changed. It meant I never needed to chas... See more

Rated 5 out of 5 stars

The team at Zero Down Lease were brilliant. Not only were all lovely people, but they made the process of renewing my lease feel so much more manageable than it would have been if I'd attempted it on... See more

Rated 5 out of 5 stars

From start to finish the whole team were so helpful - they take care of absolutely everything and with such a complicated process it is just such a relief to have them guide you through it. If you're... See more

Company details

  1. Property Consultant
  2. Property lawyer
  3. Property valuer

Written by the company

We're reinventing lease extensions. They're confusing, stressful and expensive. We're on a mission to make lease extensions, simple, easy and affordable.


Contact info

4.9

Excellent

TrustScore 5 out of 5

109 reviews

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4.9

All reviews

(109)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

Very friendly and professional service

Very friendly and professional service. The options in regards to extending my lease where clearly explained and I was given helpful guidance and information. The team went above and beyond to answer my questions and queries. Thankyou, I really appreciate you making the time for me and going the extra mile to help me make sense of what is a tricky area of law.
I would 100% recommend giving them a call!

21 June 2023
Rated 5 out of 5 stars

Excellent customer service

I spoke to Hannah this morning who gave me free advice regarding a property I'm purchasing. I was advised that extending the lease was not necessary at this stage. However, Hannah also gave me two details I must ask my conveyancing solicitor to check during the purchase process. If/when I need to extend my lease, I will do it with Zero Down because of the customer service I received this morning.

22 June 2023
Unprompted review
Rated 5 out of 5 stars

Hidden gem

I recently had the pleasure of starting to work with a lease extension company that I can describe as a hidden gem in the industry.

From the outset, Hannah, my point of contact at the company, was incredibly helpful and knowledgeable. Her expertise and willingness to go the extra mile in explaining every aspect of the lease extension process were truly remarkable. She patiently answered all of my questions, ensuring I had a clear understanding of the entire procedure. Hannah's professionalism and dedication set the tone for my entire experience with this company.

6 June 2023
Unprompted review
Rated 5 out of 5 stars

Hannah and the ZDL team have been great…

Hannah and the ZDL team have been great and I’ve been pleasantly how much support and advice they have been able to provide for a really complicated leasehold property. We’ve not proceeded with a lease extension or other option quite yet, but from the service so far, I would definitely recommend them.

24 April 2023
Rated 5 out of 5 stars

Outstanding efficient service

Efficient professional service from my first enquiry to resolution . Hannah went out of her way to provide the answers i needed and helped resolve areas of potential difficulty very quickly. I felt really valued as a customer due to her amicable and super efficient yet personable approach. Highly recommended. Thank you.

11 April 2023
Rated 5 out of 5 stars

Great service, went above and beyond!

Everyone at Zero Down Lease went above and beyond to successfully extend the lease on my flat. I was skeptical at first (sounded a bit too good to be true from the website and first phone call) but I'm so glad I went ahead after putting this off for years. They have really made the whole process as stress free as I think it could have been.

Despite it being a slightly more complex transaction (remaining term below 80 years, shared ownership and trying to line up with the sale of the flat), they have been proactive, honest and friendly throughout and given me clear explanations and solutions to any issues that have come up.

Would definitely recommend!

6 April 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

I don’t really write reviews, however I was compelled to do so following the exceptional service I received from Zero Down Lease. The team took the time to talk with me about my lease situation - a subject which sadly little is known about by many. I am most grateful for the advice and cannot recommend this company highly enough.

10 February 2023
Rated 5 out of 5 stars

Incredibly insightful, helpful and knowledgeable

I've had the best experience with Zero down / Josef today and I'm surprised in a good way at the level of detail, support and advice I was given in a transaction I'm doing to purchase a property. There are a lot of uncertainties around both cladding and more importantly, a need to manage ground rent escalation via a deed of variation or a potential lease extension. Josef gave me a brilliant overview of all my options and helped me make a very informed decision around what the best financial as well as time effective solution is.
I wholeheartedly recommend the team, the service given was beyond any expectations I had after a friend mentioned it to me. The advice given exceeded that which I received from surveyors or solicitors to date and it was just a 30min conversation-- thank you so much!

11 January 2023
Rated 5 out of 5 stars

Super efficient

They helped out with a leasehold extension initial valuation, very quick assessment, efficient, reliable and free! I would definitely recommend.

9 December 2022
Rated 5 out of 5 stars

Hannah Boote

Hannah Boote the lady I have been dealing with is professional understanding polite and knows her stuff a great pleasure to deal with

3 December 2022
Rated 5 out of 5 stars

I was absolutely blown away with the…

I was absolutely blown away with the service and professionalism of this company. Their advice and guidance was incredibly quick and so helpful. In what is a convoluted legal process Zerodown have made things so easy and have provided such comfort. I would absolutely recommend this organisation. A special thanks to Hannah who has been beyond wonderful in facilitating this process.

1 December 2022
Rated 5 out of 5 stars

I received really helpful advice…

I received really helpful impartial advice that enabled me to come to a clear decision as to whether to proceed with buying the lease. I would recommend this company without hesitation.

30 November 2022

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