We cannot praise ZeroDownLease highly enough. Without them the process of extending the lease on our flat in a managed block would have been a nightmare. As it was, given the delays and obstructions... See more
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Professional from start to finish. Special mention to Danielle Forrest for all her help with this. I particularly liked the weekly updates, even if nothing had changed. It meant I never needed to chas... See more
The team at Zero Down Lease were brilliant. Not only were all lovely people, but they made the process of renewing my lease feel so much more manageable than it would have been if I'd attempted it on... See more
From start to finish the whole team were so helpful - they take care of absolutely everything and with such a complicated process it is just such a relief to have them guide you through it. If you're... See more
Company details
Written by the company
We're reinventing lease extensions. They're confusing, stressful and expensive. We're on a mission to make lease extensions, simple, easy and affordable.
Contact info
3rd Floor, 86-90 Paul Street, EC2A 4NE, London, United Kingdom
- +44 203 856 8300
- team@zerodown.lease
- zerodown.lease
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very informative and professional…
very informative and professional employees.
Thanks to all team!
Excellent communication skills
Excellent service
Excellent service. Right from initial enquiry I found the response service and consultation process extremely informative. I have been given some excellent options and time to consider how to proceed. Highly recommend
We were given very good sound advice
We were given very good sound advice, which was appreciated. Not many companies would offer such advice, so well done and thank you Josef. Excellent customer service.
Very professional experience
Very professional experience!
This is one of the greatest advice I got since I landed to UK.
The team is great they held my hand…
The team is great they held my hand through the whole process. They made it back easy - highly recommend
Super friendly and efficient service
The team responded super quickly to my enquiry and were really helpful on the phone. They answered all my questions and were able to provide tailored advice about the lease on my flat. Overall, super friendly and efficient service.
Josef was amazing
Josef was amazing. Really appreciated his advice.
Excellent service and aided with my concerns.
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