Zuralo Myshopify Reviews 120

TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 118 reviews, most reviewers were let down by their experience overall. Customers frequently report not receiving the items they ordered, with many expressing significant dissatisfaction. Reviewers also express significant frustration with the inability to contact the company, as phone numbers are inactive and emails go unanswered. Many people mention that their payments were processed, but the products never arrived, leading them to dispute charges with their banks. Some people also felt that despite the website appearing realistic, it contained inaccurate information and did not meet their expectations.

What people talk about most

Order

Consumers report highly negative experiences with their orders, frequently stating that items paid for never... See more

Payment

Customers had negative experiences with payment, with many reporting that products did not arrive after... See more

Product

Users describe negative interactions with product, with many reviewers reporting significant delays or... See more

Website

Reviewers highlight significant dissatisfaction with the website, frequently expressing concerns about its... See more

Customer communications

Customers consistently express significant frustration with the inability to contact the company. Reviewers... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I ordered a potable AC unit from Zuralo on the 29th of May 2026. To date I have not had any communication from them regarding the status of my order. Beware the email is a personal Gmail address. Th... See more

Rated 1 out of 5 stars

Definately a scam, furniture hasn't been received. Checked reviews and obviously panicked, disputed the payment on Barclays app 2 hours ago, took a while to find as payment wasn't to the company (... See more

Rated 1 out of 5 stars

Scam, scam, scam , paid for an air con unit, never arrived but money taken, should have read reviews first! Do not order anything from this site , phone number is inactive, no reply to e mails unabke... See more

Rated 1 out of 5 stars

You will order something, you'll pay for it, you'll get a confirmation email with an order number, BUT YOU WON'T GET THE ITEM!!! I wish I'd looked at the reviews before I ordered something ( the it... See more


Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

120 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Regret not checking Trustpilot reviews…

Regret not checking Trustpilot reviews and contact details before purchasing. THIS IS A FAKE BUSINESS. Orders taken but never shipped. Tracking details are false. Business email is hotmail, business phone number is a mobile, business address is residential. Contact is ignored. My advice don’t purchase anything from here and if you have already file a small claim to try and stop this fraud.

15 May 2026
Unprompted review
Rated 1 out of 5 stars

Absolute scam

Absolute scam. Ordered a vanity unit which never arrived and the company name was not Zuralo on my bank statement but some construction company wish I looked at the online reviews before I ordered. DO NOT order from this company

8 May 2026
Unprompted review
Rated 1 out of 5 stars

Unfortunately Im unable to rate in…

Unfortunately Im unable to rate in minus it would definitely be below zero... absolut scumbags ...have taken the money but no goods .. unreachable ...fake email and contact number ...DO NOT BUY ANYTHING!!!

29 April 2026
Unprompted review
Rated 1 out of 5 stars

ordered a keter box

ordered a keter box. Never arrived and paid £90. Did my research and found my money had been taken from a bank in France. Got money back through my bank who are now investigating them. Shame they cant get a proper job and stop robbing people of their hard earnt money. AVOID

20 April 2026
Unprompted review
Rated 1 out of 5 stars

Ordered an outside storage unit I0 days…

Ordered an outside storage unit I0 days ago. No response to emails on prospective shipping date or how long it would take to prepare an order for shipping. Site is a scam & would give it a Zero if I could. So, I will be raising a dispute with my Bank.

7 May 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy from Zurola scam site

Wish I seen these reviews before I ordered a garden shed. Total scam they don’t reply to emails and telephone number doesn’t work. why hasn’t this website been taken down. Paid via a credit card so hoping I will get my money back. Do not order from this site.

28 April 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT order from this company

DO NOT order from this company. Ordered garden shed in April, still states preparing for delivery. Telephone number for customer services is inactive and have sent 4 emails with no reply. Complete scam

15 April 2026
Unprompted review
Rated 1 out of 5 stars

I would give less than one if I could .

I would give less than one if I could .
This company is utterly disgraceful , taking money with no intention of sending any goods. They do not answer messages of emails and the given phone contact number does not exist .
The address search brings up a residential house . The items listed are of high value , so I ADVISE , DO NOT DEAL WITH THIS COMPANY , they take your money but don’t deliver .

23 March 2026
Unprompted review
Rated 1 out of 5 stars

SCAM - Do not order from this company

Garden tool shed ordered early-mid April but has not been delivered. I am unable to contact Zuralo by phone or email (phone number does not exist). Obviously a scam and have started proceedings to recover my money via my bank. Do not order anything from this site.

2 May 2026
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company . Bought a dresser off their website. Never turned up and impossible to get hold of them. Luckily I bought on my credit card so was protected. But avoid these fraudsters

23 March 2026
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. They do not have any products they just take money, Do not respond. Do not do any business with them as you will be ripped OFF.

12 April 2026
Unprompted review
Rated 1 out of 5 stars

Thieving b***ards

Ordered a tool shed and surprise, no tool shed, no response to email and a phone number that is inactive. DO NOT BUY ANYTHING FROM THESE THIEVES. I’m now reporting them to the authorities

29 April 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look