I ordered a potable AC unit from Zuralo on the 29th of May 2026. To date I have not had any communication from them regarding the status of my order. Beware the email is a personal Gmail address. Th... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Definately a scam, furniture hasn't been received. Checked reviews and obviously panicked, disputed the payment on Barclays app 2 hours ago, took a while to find as payment wasn't to the company (... See more
Scam, scam, scam , paid for an air con unit, never arrived but money taken, should have read reviews first! Do not order anything from this site , phone number is inactive, no reply to e mails unabke... See more
You will order something, you'll pay for it, you'll get a confirmation email with an order number, BUT YOU WON'T GET THE ITEM!!! I wish I'd looked at the reviews before I ordered something ( the it... See more
1.2
Bad
120 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Order did not arrive ..
Order did not arrive ... £60 paid and no reply to emails and no product!!!!
Do not use!
29 April 2026
Unprompted review
Item ordered was not delivered
Item ordered was not delivered. I was unable to contact Zuralo by phone or email. Obviously a scam and have started proceedings to recover my money via my bank. Do not order anything from this site.
16 April 2026
Unprompted review
Complete Scam.
Complete Scam.
Ordered an outdoor tool shed which I never received website just says being prepared for delivery.. No response to emails.
Do yourself a favour and don't order from here. Nothing but a con
14 April 2026
Unprompted review
This website is a scam
This website is a scam. Do not use. You will not receive your order. I was able to dispute my transaction with my bank and got a full refund (thank you HSBC).
27 April 2026
Unprompted review
Absolutely terrible stay away phone…
Absolutely terrible stay away phone number doesn't work email never gets answered don't bother go elsewhere
24 April 2026
Unprompted review
SCAM SCAM SCAM
SCAM SCAM SCAM. Not even one star!
Can’t believe I was silly enough not to check here first. Complete scam. Taken my money and order still says processing after over a week. Not even dispatched. Never received anything. Phone number doesn’t work, cuts off, clearly doesn’t exist. Emails bounce back. Absolutely disgusting business. Money is being paid to a company in France called CR group that has nothing to do with ‘ZURALO’.
27 April 2026
Unprompted review
I don’t know why it says 2 stars for…
I don’t know why it says 2 stars for when all reviews are 1 star. Fake scam website, I’m a fool for falling for it. Please read reviews first !!
12 April 2026
Unprompted review
Never received goods
Never received goods. No contact available. Phone number doesn’t work.
5 April 2026
Unprompted review
Similar to the previous reviews
Similar to the previous reviews. No reply to emails and the number cuts off straight away. Paid by credit card, so have filled out a dispute form and hopefully it gets sorted. Very annoyed as I'm normally really thorough with regards to legit sites etc. Do not purchase from this site.
20 April 2026
Unprompted review
***SCAM AVOID**
SCAM - No response to emails. Telephone number doesnt work. Ive been refunded. Better luck next time Zuralo you piece of sh1t!
13 April 2026
Unprompted review
ZURALO IS A SCAM - AVOID
Placed and paid for an order, received a confirmation email, then nothing. Tried to contact them by phone and email, but no reply. The number given doesn't exist, and neither does the email address. They appear to have a way to track your order, but surprise surprise that doesn't work either
14 April 2026
Unprompted review
Scam site
Product didn't arrive. Emails not answered. Payment went to somewhere in France.
Operate apparently from a domestic property in Edinburgh. Have reported to Trading Standards.
Do not touch - scammer!!!
11 April 2026
Unprompted review
SCAM Website
SCAM Website, do not part with your hard earned cash. Fortunately I paid with a credit card just in case, good job I did as after 3 weeks of waiting my order had still not even been despatched. They do not answer emails, the phone number drops dead as soon as you ring it and the chatbot just states that the order is awaiting fulfillment. Even the Chinese websites manage to get stuff out to me within 2 weeks. This websites payments go to a company called homeagen.
10 April 2026
Unprompted review
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