My bag just arrived, so at least the system eventually worked, but please do improve the tracking service you offer, so the link works...This really is a terrible service. Having lost a bag in Madrid airport, I made a claim and the bag was found. A tracking number was given and a link to track it. The link though does not work. Iberia say they can not help, and Foundspot have no options to contact them. The bag has not arrived, even though I paid. How can I get in contact with Foundspot or find a link to their tracking page.