Review of Cohens Chemist


Rated 1 out of 5 stars

No logical system for locating prescriptions

Time and again they appear to have no system for locating fulfilled prescriptions awaiting collection. On several occasions I have watched two or three members of staff radomnly wandering around looking in various unmarked baskets with the no real system. Twice I have been told it's not ready then suddenly someone else says "Oh it's here" "who left it there?". Cohens Cross Hills
No need for a debate with you. I reported this 3 or 4 yearsago when you promised a review. Nothing changed.

30 May 2025
Unprompted review

Reply from Cohens Chemist

Thank you for sharing your feedback. We are very sorry to hear about the issues you have encountered at this pharmacy. The experience you have described does not reflect the standard of service we strive to provide. Please contact us on 01204 473100 so we can discuss your concerns further and investigate with the pharmacy.
Kind regards,
Pharmacy Operations Team