United Kingdom
Review of Garsons - Esher
Been going to Garsons PYO for 34 years
So disappointed this year with the money grubbing change
Previously you prebooked and the prepayment was deducted from what you bought
This year they’ve changed policy
Now the pre booking is treated as an entrance fee and not deducted from what you buy
So if 2 of you go that’s £5 (2 x £2.50) entry
If you only buy £5 worth of produce it’s effectively costing double!
It’s outrageous
Roger Blessed
Review of MSC Cruises UK
Won’t go again
Breakfast in restaurant was a shambles
Everything comes at once or eggs/ mush/ tomato served before cereal
Always forced to sit at a table of 4-8 persons Request a table for two always ignored
This is not a problem on other cruise lines except Costa
Staff at Guest Services are dismissive / never take a complaint seriously/ just want to get rid of you… unlike say NCL
Incessant loud music everywhere
Very irritating the way staff hustle you to dance
Impossible to get chair/ bed on pool deck even if you go at 7:45 am
Shame we been cruising for 18 years/ been pretty well everywhere but will avoid MSC
Reply from MSC Cruises UK
We understand your disappointment with your recent cruise experience. It sounds like you encountered several challenges that impacted your enjoyment, particularly with the breakfast service, seating arrangements, and the overall atmosphere. We value your feedback and will share it with the relevant teams to address these concerns. We strive to provide a positive and enjoyable experience for all our guests, and we are sorry that this was not the case for you.
We wanted to extend an invitation for you to reach out should you have any outstanding issues or concerns that need to be addressed by emailing our customer service team on customerservice@msccruises.co.uk. We’re committed to ensuring everything is resolved to your satisfaction, and we would be happy to assist you. With thanks, MSC Cruises UK
Review of hodders Estate Agents
I’ve been using HODDERS for about a year now to manage 3 flats
From the start I have found the service excellent and very professional
I would highly recommend them to anyone!
Roger Blessed
Reply from hodders Estate Agents
Thank you Roger for your feedback. It's always good to receive feedback so we can ensure our bespoke service is on point. Our Property Management team work incredibly hard to meet the expectations of their client(s) and are always on hand to deal with the portfolio in a first class manner. Wishing you the best, and thank you again.
Review of Laithwaites
Very bad goodwill
Tried to order BLACK FRIDAY DEAL from my mobile whilst abroad but problem with website
Emailed them and was told to contact them on my return
I did so and thought I’d ordered the deal . After I checked delivery it was only 12 bottles of wine not 13 and no free wine glasses
I contacted them and was told the Black Friday offer had expired even though I had agreed earlier
When I complained they only said that the offer had ended even though I have been a customer for several years
Reply from Laithwaites
Hi Roger, We're really sorry to hear about the trouble you had. We appreciate your loyalty as a long-time customer and regret that this situation wasn't handled better. To say sorry and thank you for being our customer, we’ve sent you a little something via email. Hope the wines make your Christmas celebrations even better. Thanks
Review of Laithwaites
Review of Staysure Travel Insurance
Review of Optegra Eye Health Care
Excellent all round service
Prompt polite. Couldn’t fault
Reply from Optegra Eye Health Care
Thank you!
Review of National Residential Landlords Association
Excellent helpful and informative advice re eviction
Review of 247 Blinds
easy to order,very quick delivery good quality and the size you really want
