TC

Theresa Cox

United Kingdom

Reviews

Review of Sainsbury's


Rated 4 out of 5 stars

Excellent quality and value

Sainsbury's is my supermarket of choice offering, I think, excellent quality, choice and value. I'm not as active as I once was so mostly have my weekly shop delivered. The drivers are always friendly and helpful, carrying the crates into the kitchen etc. The only slight complaint is when a product I have ordered is unavailable the substitutes can sometimes be a bit strange, frequently a different product from the same brand rather than a similar product from a different brand, I recently shopped in store, I was in wheelchair and the store's security guard could not have been more kind and helpful

30 July 2025

Review of first direct


Rated 4 out of 5 stars

Easy to speak to a real person

I like the fact that I can speak to a FD colleague straight away and that they are always pleasant and helpful. My only grouse is that I always deal with our finances, especially over the telephone, as my husband is deaf and really struggles with this . With most companies he just has to confirm that it's OK for me to deal with everything. Unfortunately not First Direct.

30 June 2025
Unprompted review

Reply from first direct

Hi Theresa, thanks for taking the time to leave your review. It's great to hear how happy you are with our people when you call. I appreciate the issue you mentioned with dealing with your husbands banking can be an inconvenience. There are occasions, and some scenarios, we can help with, but we would need to speak with your husband to confirm this each time. We do have other ways for your husband to contact us, such as the Relay UK service. More information can be found on our website under the "personal support" tab. If you need any further support or in the ways you can help, please let us know and we'll discuss it with you. -Ashley

Review of Tilly & Jasper

Review of Suttons

Review of Suttons

Review of Marine Super Store

Review of Mail Order Trees


Rated 4 out of 5 stars

The Picea Pungens

The Picea Pungens, Edith, arrived promptly and well packed. The tree seems to be healthy but I was disappointed that the lower branches had been pruned spoiling the overall shape. Also the pot was split though re-potting into a slightly larger pot wasn't a problem.

26 November 2019
Unprompted review

Review of Marine Super Store

Review of Cactus Navigation & Communication

Review of Marine Super Store


Rated 5 out of 5 stars

I have purchased several items from…

I have purchased several items from this store over the years, especially in the last few months, both in store and mail order. Their prices are always competitive and staff always helpful and friendly.

7 August 2018
Unprompted review

Review of Mail Order Trees

Review of Eflorist


Rated 3 out of 5 stars

Ordered flowers through eFlorest as …sameday delivery

Ordered flowers through eFlorest as they advertised sameday delivery. However they were not able to do this. To be fair they did email me to say they were unable to find a local florist who could deliver that day, offered me next day delivery and arranged a refund as this was not acceptable. I rang a local florist myself and got sameday delivery!

18 October 2017
Unprompted review

Reply from Eflorist

Dear Theresa

Thank you for your feedback. We're sorry to learn of the disappointment you have experienced in sending flowers.

We are very confident in our same day delivery guarantee and with our network of local florists we do everything we possibly can to ensure the delivery takes place on the date requested. Unfortunately, even after exhausting every possible option we regret that the delivery was not possible.

Looking at the order history we can see that Customer Services have assisted in this matter.

Apologies for the disappointment and inconvenience caused.

Regards
eFlorist

Review of Marine Super Store

Review of Collect+


Rated 5 out of 5 stars

So Easy

With 'drop off' points at local stores it's so much easier than finding and queuing at a post office plus I haven't got to stay home all day waiting for a collection.

9 February 2016
Unprompted review

Review of MarineStore Chandlery


Rated 5 out of 5 stars

Service second to none

Although Maldon is quite a long way from Hampshire we bought several items from this company when we were fitting out our boat, mainly because the prices were competetive. We experienced fast, efficient and friendly service. 3 years ago we sailed round to the East coast and visited the Maldon chandlery where we found sailing wellie boots on offer. Unfortunately they didn't have my husband's size. No problem the lady said 'We can order them and send them to you when you get home. No P&P. It's not your fault we haven't got the size.'

29 November 2012
Unprompted review