Mr Keith Wigley

Hi Keith,

Thank you for your review and feedback. We are glad to hear that Sienna was able to step in and help to support and we will feed back your points raised.

Regards,

Luke – Lloyds Bank Cardnet

Good Afternoon Mr Wigley

Thank you for your positive feedback.
We’re really sorry to hear that you feel you’ve been receiving the same advice without a resolution. Please be assured that we are actively looking into your predicament and are working to get this sorted for you as quickly as possible.
We appreciate your patience and will continue to keep you updated.

Regards,
Sarah Watson – Lloyds Bank Cardnet

Thanks so much for leaving a review and we’re glad you had a great Yodel experience.

We’re delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

Hi 

Thank you for taking the time to leave this feedback, we always love to hear when a customer has had a great journey with us.
We will pass on your feedback to the retailer.

Please do not hesitate to contact us if you have any questions regarding the finance. 

Kind Regards
Stephen

Hello Keith,

Thanks for leaving a review, we are sorry to hear that you did not enjoy your experience with us.

Although we cannot give any quotes over the phone, we'd be more than happy to talk you through the quote form if you needed any assistance.

If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm.

Many Thanks,
Caitlin

Hello Keith! Thank you for your great feedback! We're really pleased you found our overall service to be 5 stars! We look forward to your custom again in the future!

Good evening Keith,
Thank you for your review. I am very sorry to hear about this situation.
I would like to contact you via the email we have on file to discuss this further with you. Please do keep an eye out for my email.
Thank you,
Apologies again for the inconvenience caused here.
Emily
Parcel2go Customer Services.

Hello Keith

Thank you for your review. I am sorry to hear your recent experience was not more positive. I have emailed you now, in order to discuss this further.

Thank you,
Faye
Parcel2Go Customer Services

Dear Keith,

Thank you for taking the time to write a review.

We at Rock Insurance appreciate your feedback and we are pleased that your experience with us has been a positive one. We look forward to doing business with you again in the future, thank you.

Kind Regards
Michelle

Hi Keith, thanks for leaving us a review. We are so sorry to hear you had a poor experience when trying to change your personal details, which was so upsetting for you. If you use Online Banking with us, it might be beneficial if we help you set up our Mobile App as this gives you more access to change your personal details without having to call in. We are also able to help you via the Relay UK service, I have included a link for you in case this helps next time you want to get in touch. https://firstdirect.hsbc/62042JmDt8. I hope this helps. - Pippa

Hi Keith,

Thank you for taking the time to take my call. I have emailed our Cardiff store as I am unable to get through via phone, once I receive an update from them I will be in touch.

If there is anything we can help with in the meanwhile please do not hesitate to email info@tredz.co.uk or call us on 01792 799508 and our advisors will be more than happy to help.

Kind Regards,

Courtney.
Tredz Customer Service.

Hi Mr Keith Wigley,

Thank you for taking the time out of your day to leave a review with us, we really appreciate your feedback!

We'd love it if you would please update your review to confirm the store visited and any other details you may have so we can raise this with the local management team for recognition.

In the meantime, we hope you have a lovely day ahead.

Kind Regards,
Gemma.