ST

Susanne Thorne

United Kingdom

Reviews

Review of Openreach


Rated 5 out of 5 stars

Stuart was outstanding

Stuart was outstanding! He was extremely well mannered and professional and worked hard to resolve the problem.
This is the best ever experience I have had with BT
Thank you very much Stuart, we need more people like you.

23 January 2026
Unprompted review

Review of Lloyds Cardnet


Rated 5 out of 5 stars

Excellent Customer Service Assistant

Anisha was so helpful, patient and knew all the answers to the questions I asked. She gave me advice about other ways of taking payments, but was not too pushy.
This is the best experience I have ever had with Cardnet

29 September 2025
Unprompted review

Reply from Lloyds Cardnet

Hi Susanne,

Thank you for your review and positive feedback. This is great to hear that Anisah was of great help, we will make sure we feed this back.

Regards,

Luke – Lloyds Bank Cardnet

Review of 4Com


Rated 5 out of 5 stars

Kieren could not be more helpful

Kieren could not be more helpful. We have been having many issues with programming at all of our other sites and he resolved all of these, as well as installing the new phone system efficiently. Thank you very much Kieren

Susanne Thorne

9 April 2025
Unprompted review

Reply from 4Com

Hi Susanne,

Thank you for your wonderful review. We are delighted to hear that Kieren was so helpful in resolving the programming issues at your sites and efficiently installing your new phone system. We'll make sure to pass on your appreciation to Kieren. If you need any further assistance, please feel free to reach out.

regards
Lyndsey

Review of Peninsula UK


Rated 5 out of 5 stars

Rohida was extremely helpful

30 March 2023
Unprompted review

Reply from Peninsula UK

Thank you so much for taking the time to leave us such a kind and positive review! We're thrilled to hear that Rohida was able to provide you with the assistance you needed. At our company, we strive to provide the best customer service possible, and it's always great to hear when we succeed. We truly appreciate your support and hope that you'll continue to enjoy our service. Thanks again for choosing us!

Review of HiHi Limited


Rated 5 out of 5 stars

Excellent Service

Excellent, efficient service from both Tom and Rich, the 4com Engineers. The new phone system was installed without any disruption to our staff and business.
Thank you

12 October 2021
Unprompted review

Reply from HiHi Limited

Hi Susanne,

Thank you for your review. It’s great to hear that Tom and Rich provided such a good service to you during your recent installation. We’ll be sure to pass on your kind words to him.

Thanks again,
Matt

Review of BJS Home Delivery

Review of 4Com


Rated 5 out of 5 stars

Helpful , knowledgeable Engineers

David Perry and his colleague worked very hard to ensure that the installation of the new phones went smoothly and efficiently with minimal disruption to the staff .
Both engineers were very polite, considerate and helpful . I have no hesitation in recommending them .

15 November 2019
Unprompted review

Reply from 4Com

Hi Susanne,
Thank you for your review. It’s great to hear that our engineers made sure the installation of your phone system went smoothly and efficiently, whilst providing a helpful service. I hope you enjoy using your new phones, and I will be sure to pass on your kind comments.
Thanks again,
Chloe