Anonymous East Cheshire

Best price for the broad cover provided and a very helpful on-line advisor to deal with a query relating to ambiguous web site information on vehicle recovery from Northern Ireland for residents on mainland UK. The advisor promised to clarify the situation and rang me back as promised.

Warranty claim on faulty kettle was dealt with quite well, but I had to resort to Email communication as I could not upload required photo evidence via the website claim form. Also, I had a repeated request for a bar-code photo - the kettle and base label did not have a bare code!