1A Contracts Ltd 

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See what reviewers are saying

Rated 1 out of 5 stars

No work done and no refund! Following two visits from a salesman and then a fitter, I paid a 30% deposit of £1,795 via bank transfer on 15th April for a bathroom renovation. I was later visited by an... See more

Rated 1 out of 5 stars

I cancelled in May within 14 day cool off period and despite assurances from the boss of 1A that he would refund my deposit if I removed my critical review this never happened. All I got were lies a... See more

Rated 1 out of 5 stars

Do not hire this company. They will relentlessly hound you with cheap quotes. They are a pariah, waiting to gobble you up with their cheap sales antics, the prize being your hard earned money. Roof... See more

Rated 5 out of 5 stars

Had 1A contracts in turning an old run down office into a beautiful new salon for myself. What a tremendous job they have done start to finish! Couldn’t fault them with a thing. Boys worked around the... See more

Company replied

Company details

  1. Home improvement shop
  2. Kitchen supply shop
  3. Roofing service
  4. Roofing Supply Shop
  5. Solar energy equipment supplier
  6. Window installation service

Written by the company

We are a home improvement company with over 50 years collective experience. We specialise in - roofs, rough casting, coatings, windows, Solar Panels and battery storage units, conservatories and extensions. We have put together the best tradesmen we have came across during our working life in home improvements in order to cut out all the middlemen when it comes to pricing for jobs. We cover the whole of the UK.


Contact info

All reviews

(148)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New roof joy!

The work was carried out to an excellent level. The only complaint I have is the speed in which it took to organise having the scaffolding and skip removed from the property (11 days after the work was complete).

8 May 2021
1A Contracts Ltd logo

Reply from 1A Contracts Ltd

Hi Mr Carr

Thank you for the 5 star review. We’re delighted we’ve another happy customer.

Yeah we weren’t too happy about scaffold either and it’s something we’ve sorted going forward.

Thanks for the feedback, it is appreciated.

1A Contracts

Rated 5 out of 5 stars

Excellent service

Excellent service from salesman to admin & roofers delighted with the finished kob

6 May 2021
1A Contracts Ltd logo

Reply from 1A Contracts Ltd

Hi George

Thank you for the 5 star review.

Greatly appreciated.

Rated 5 out of 5 stars

House rough casted.

Have just had house rough casted was very pleased with the finished job. The boys did a great job very well done.

3 May 2021
Unprompted review
1A Contracts Ltd logo

Reply from 1A Contracts Ltd

Thank you Annette for the 5 star review.

We are delighted that you're happy with your new roughcast.

Anything else you need then let us know.

1A Contracts

Rated 5 out of 5 stars

Rough Casting

I was very pleased with my rough casting on my house,the workmanship was second to none I would certainly recommend 1A Contracts Ltd .

28 April 2021
Unprompted review
1A Contracts Ltd logo

Reply from 1A Contracts Ltd

Hi Mrs meikle

Thank you for the 5 star review. We are delighted you are happy with the work.

Let us know when your next home improvement is needed.

1A Contracts Ltd

Rated 4 out of 5 stars

Lovely Job

Cannot fault this company for their workmanship, absolutely beautiful job when roughcasting our house and so clean and tidy clearing up behind them, my only annoying point although a small one is their admin is not great after several times of asking and phon calls I am still waiting on a receipt for my payment

27 April 2021
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Reply from 1A Contracts Ltd

Good Evening Mr Wynne.

Thank you for your review. We are delighted you are happy with the work. I will have my admin team call you tomorrow for final receipt.

Thank you again.

Steven

Rated 5 out of 5 stars

James the Roofer and assistant from A1…

James the Roofer and assistant from A1 contracts. Cleaned Snd coated a very dirty roof to an exceptional standard, including repairs, cleaning the areas around the property and neighbours property. Good communication from James at each stage a highly skilled experienced Roofer. The difference was amazing, very happy with the experience from start to finish. I would highly recommend

26 April 2021
Unprompted review
1A Contracts Ltd logo

Reply from 1A Contracts Ltd

Hi Christine.

Thank you for the 5🌟 review. Greatly appreciated and we are delighted that you are happy with the work.

I shall show james your review. Thanks again.

1A Contracts
www.1acontracts.co.uk

Rated 4 out of 5 stars

Turned It Around

I contacted the company regarding an issue with home canvassing and was absolutely amazed at how good the customer service is. Supervisor Danielle took the matter seriously and dealt with it swiftly and effectively and I had a result in under an hour. Now THAT'S how you handle a complaint! I must add that my issue was NOT connected to their workmanship. Super impressed!

22 April 2021
Unprompted review
1A Contracts Ltd logo

Reply from 1A Contracts Ltd

Hi Ms Breasley

Thank you for your review. I am glad you are happy now. Anything we can ever help with in the future do not hesitate to get in touch.

For other customer - our advertising boys acted a little immature when representing our company. This was dealt with swiftly and professionally as we take relationship building with the community very seriously.

No harm done in the end.

Thank you again Ms Breasley

1A contracts

Rated 5 out of 5 stars

Great customer service

I want a conservatory, A1 Contracts Ltd arranged for advisors Marc & Curtis to call. Great product knowledge, very courteous and no pressure sales pitch makes this the type company one I want to deal with. Mahri in office very helpful. So refreshing to find a company that prioritises customer service. Looking forward to enjoying my new conservatory with confidence.

13 April 2021
Unprompted review
1A Contracts Ltd logo

Reply from 1A Contracts Ltd

Thank you for the 5 star review. Greatly appreciated and we look forward to fulfilling your project and giving you the conservatory you deserve.

1A Contracts

Rated 5 out of 5 stars

Roofline and Rough casting

A great job all round, Their admin/office staff were very approachable and listened to any concerns I had. The job was completed to a very high standard and any minor problems were fixed within a week.

20 March 2021
Unprompted review
1A Contracts Ltd logo

Reply from 1A Contracts Ltd

Hi Doreen

Thank you so much for your review. It’s been a pleasure doing your jobs and look forward to our next home improvement together.

Take care

Steven

Rated 4 out of 5 stars

New Roof!!

Got a new roof put-on. Overall very good standard and just had the rains and winds and so no issues at all which is always a good sign. Workmen were courteous and made really early starts. Main office were polite and helpful. Only issue is their seems to be a communication disconnect between the main office and the workmen. Overall pleased.

10 March 2021
Unprompted review
Rated 5 out of 5 stars

From start to finish great service from…

From start to finish great service from office to scaffolds to roofers and roughcasters. House all done within 3 days. Good communication every step of the way. Thanks to James for all his help. Would have no hesitation in reccommending thero work. Thanks.

4 March 2021
Unprompted review
1A Contracts Ltd logo

Reply from 1A Contracts Ltd

Hi Mrs McLardy

Thank you for great review.

Greatly appreciated.

1A

Rated 5 out of 5 stars

I did roof work

I did roof work. It was reasonable price. Work done in time. Good customer service. They try to do things by customer requirements.

25 February 2021
Unprompted review
1A Contracts Ltd logo

Reply from 1A Contracts Ltd

Thank You Shamima

Pleasure and we look forward to your next project you've signed up for.

1A Contracts

Rated 5 out of 5 stars

Recently had rough casting

Recently had rough casting. House now looks great after having it done. Exceptional service and a very reasonable price. Would highly recommend.

22 January 2021
Unprompted review
1A Contracts Ltd logo

Reply from 1A Contracts Ltd

Hi Richard

Thank you for great review.

Greatly appreciated.

1A

Rated 5 out of 5 stars

Robertson g53 kitchen

Absolutely beautiful! Totally recommended would go back again! Worth the money.

13 January 2021
Unprompted review
1A Contracts Ltd logo

Reply from 1A Contracts Ltd

Hi Mrs Robertson

Thank you for great review.

Greatly appreciated.

1A

Rated 5 out of 5 stars

Fantastic!!!

Fantastic!!!
Just had an end-to-end great experience with 1A
From customer service to technical implementation, 5 Stars all the way. Massive Thank you to the Trade Manager David your a man of your word... The team did a fantastic job. Lovely crew too. Can’t recommend enough.

5 January 2021
Unprompted review
1A Contracts Ltd logo

Reply from 1A Contracts Ltd

Hi Mrs Davidson

Thank you for great review.

Greatly appreciated.

1A

Rated 4 out of 5 stars

New Kitchen - Dumbarton

Connor and the other workman arrived were always courteous and did the job up to a good standard. The only gripe was that Connors boss Stephen had communicated to
Connor that I need to make contact due to a higher price was quoted £800 for the work then jumped from £800 to £1344. Job was coming to an end and would have been better to get notice to raise the additional cash . Managed though.. my other gripe would be I requested for a single electric socket to be placed in or out of the cupboard the pre existing wire which was there before I moved in still hangs there. Floors were replaced and had to get new wall fixtures as walls weren't strong enough but did think the extra £554 was a bit excessive

1 January 2021
Unprompted review
1A Contracts Ltd logo

Reply from 1A Contracts Ltd

Hi Mr Tait

Thank you for the review. Always great toi hear from happy customers.

Just to note that as soon as I got the information that the job was going to cost more at my end I informed you straight away. This was due to the kitchen you ordered from B&Q not being the right size and also your wall couldnt hold the kitchen units otherwise they would've fell off, the extra work that Connor had to do and had to buy for your job which was not in the initial contract.

I done your job at cost to help you and I am certain for a fully fitted kitchen and all new flooring for £1,344 is a great price.

I look forward to more projects from you and again I am glad you are happy with the work carried out.

Rated 5 out of 5 stars

James and his crew arrived 8.30am…

James and his crew arrived 8.30am installed 4KW solar PV + Batteries, also 2 Velux windows, all installed and completed plus tidied up by 4.30pm. brilliant workers

27 December 2020
Unprompted review
1A Contracts Ltd logo

Reply from 1A Contracts Ltd

Hi Mr Baird

Thank you for the 5* review.

Greatly Appreciated

Rated 5 out of 5 stars

Thank you ⭐️

From start to finish it was a smooth positive experience from this company. Paul, the rep who visited, was polite, not pushy, and talked me though various options for my new windows. He left a decent quote & my house was tech surveyed for the work to start the following week.

The installers were polite, efficient and worked through the bad weather to get the job completed in the timescale. I am so impressed by the quality and high standards of the work, I didn’t think new windows would improve the look of my house so much. I have also noticed how much warmer my house feels.

Additionally, there was great communication from the office staff. They kept me up to date as to when the install would happen & made sure I was happy with the final product. Thank you again - I wouldn’t hesitate to recommend this company.

20 December 2020
Unprompted review
1A Contracts Ltd logo

Reply from 1A Contracts Ltd

Hi Miss Doyle

Thank you for the 5* review.

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