360 Law Services Reviews 

119
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff for being exceptionally helpful and patient when explaining every single detail clearly throughout various property purchases. Many people mention that team communication is consistently prompt and efficient, making the entire customer journey feel exceptionally smooth and remarkably stress-free. Some reviewers were not happy with slow responses, administrative oversights, and extended delays when dealing with urgent inquiries or formal complaint resolutions. A few people also experienced poor communication, extended periods of radio silence, and missing updates regarding critical property transaction deadlines and progression.

What people talk about most

Service

People report positive experiences with service, consistently praising the efficient communication and... See more

Staff

Users describe positive interactions with staff, expressing great satisfaction with the supportive guidance... See more

Customer service

Customers shared immense satisfaction with customer service, noting that staff members were consistently... See more

User experience

Consumers find user experience to be positive, highlighting a smooth, seamless, and stress-free process.... See more

Response time

Reviewers highlight positive aspects of response time, noting that consumers were consistently kept updated... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great choice of solicitor. My solicitor, Rajesh Joseph and his team (especially Sri), were always available when needed. They were efficient, persistent, friendly and kind due to my age and lack of co... See more

Company replied

Rated 5 out of 5 stars

Our solicitor at 360, Cherie made the whole experience of buying a house especially as first time buyers so easy with no issues! She was always a phone call away if we had any questions or were unsu... See more

Company replied

Rated 5 out of 5 stars

Shelly provided excellent service during the sale of my freehold. Her advice was always clear and concise, and everything was handled smoothly and professionally. I felt completely confident and well... See more

Company replied

Rated 5 out of 5 stars

based on buying and selling homes is very stressful, the service and support given by Cherie McBean was first class. from start to finish she kept us updated re status which is really what you need fo... See more

Company replied


Company details

  1. Legal Services
  2. also in
  3. Divorce Lawyer
  4. Employment Lawyer
  5. Estate Planning Lawyer
  6. Lawyer
  7. Property lawyer

Written by the company

360 Law Services is the regulated division of 360 Law Group, a pioneering global law firm working to transform a profession traditionally known for its high fees and ever decreasing levels of service. The group delivers its legal services through a truly unique model that puts the client in the driving seat, delivering high quality reserved and unreserved legal services at industry leading rates.


Contact info

4.8

Excellent

TrustScore 5 out of 5

119 reviews

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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(119)

73 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent for First Time Buyers

I had an excellent experience with 360 Law Services for my recent first time purchase. Shelley, in particular, was outstanding, she guided us through the complex process. The entire buying process was incredibly efficient, and I was consistently impressed by the meticulous attention to detail shown throughout. This ensured a remarkably smooth and stress-free transaction. I highly recommend their services and will definitely use them again for future purchases

1 September 2025
Unprompted review
360 Law Services logo

Reply from 360 Law Services

Thank you for taking the time to share your experience. We’re delighted to hear that your first property purchase went so smoothly and that Shelley provided such excellent support throughout.

We truly appreciate your recommendation and look forward to assisting you again in the future.

Rated 5 out of 5 stars

I am happy about the experience and…

I am happy about the experience and service from 360lawservices. They are approachable all the time and they made our processing quick and well.They answered all our concerns.All the staffs are really good and polite to communicate.I highly recommend their service .Thank you

5 October 2025
Unprompted review
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Reply from 360 Law Services

Thank you for taking the time to share your feedback. We are delighted to hear that you were pleased with your experience at 360 Law Services. We truly appreciate your recommendation and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Highly recommended

For the third time, Shelley of 360 Law Services has acted on our family's behalf with the sale of properties. As always, our latest sale was handled professionally and her help and advice were very much appreciated. Our grateful thanks to Shelley for all her hard work.

25 September 2025
Unprompted review
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Reply from 360 Law Services

We’re so pleased to hear that Shelley has once again been able to support your family with the sale of your property. It’s wonderful to know that her professionalism and advice made the process smoother for you. Your continued trust in 360 Law Services means a great deal to us, and we’re always here to help whenever you need us.

Rated 5 out of 5 stars

House purchase

Good communication and all matters dealt with speedily and accurately.

22 August 2025
Unprompted review
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Reply from 360 Law Services

Thank you for your feedback! We’re so pleased you found our communication clear and everything was handled quickly and accurately. We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Housing

We recently completed our housing project with 360 law services and I couldn’t be more grateful for their support throughout the process. The team was extremely helpful and understanding in every step.They took the time to answer all our questions, guided us through the requirements and made stressful experience feel smooth and manageable. I would highly recommend them. Thank you Team specially Rajesh and sri👍🏽

12 September 2025
Unprompted review
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Reply from 360 Law Services

Thank you so much for sharing your feedback. We’re really pleased to hear that we could make the process easier for you and help take away some of the stress. It means a lot that you’d recommend us, and we’re grateful you chose us to be part of your housing journey.

Rated 5 out of 5 stars

A well composed team

A well composed team, organized and delivered the service seamlessly in expected time. Kudos to the the team and the lead! Keep it up!

5 September 2025
Unprompted review
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Reply from 360 Law Services

Thank you for taking the time to share your feedback. We’re delighted to hear that you found our team well organised and the service delivered seamlessly.

Rated 5 out of 5 stars

Good

The team made the process simple and stress free. They were clear, responsive and efficient from start to finish. Highly recommend!

29 August 2025
Unprompted review
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Reply from 360 Law Services

We really appreciate you taking the time to share this feedback. We’re delighted to hear that our team made the process straightforward and stress free for you. We truly appreciate your recommendation and look forward to helping again in the future.

Rated 5 out of 5 stars

Great Conveyancing Service

Shelley at 360 handled our conveyancing for a number of probate properties. It wasn’t an easy project with multiple properties and auction properties, lots or hurdles along the way but Shelley maintained a top level of service, always honest, giving good advice and guidance along the way. Shelley’s knowledge and expertise were very welcome and much needed. A great support and very pleased to have Shelley on our side. Thanks so much again for getting us across the line. Highly recommend.

19 August 2025
Unprompted review
360 Law Services logo

Reply from 360 Law Services

Thank you so much for sharing this lovely review. We know how tricky it can be dealing with multiple probate and auction properties, so it’s great to hear that Shelley’s advice and support helped make things a bit easier along the way. We’re delighted we could help you get everything over the line, and we really appreciate your recommendation.

Rated 5 out of 5 stars

We had an excellent experience with…

We had an excellent experience with Rachael! The whole process of buying our first home was handled quickly and efficiently, with completion achieved in just 8 weeks. Communication was clear throughout – we were always kept up to date and any questions we had were answered promptly. The service was professional, reliable, and stress-free from start to finish. I wouldn’t hesitate to recommend them to anyone looking for a smooth and speedy sale.

15 August 2025
Unprompted review
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Reply from 360 Law Services

Thank you so much for your feedback. We’re really pleased to hear that Rachael made the process of buying your first home smooth and stress free. Buying a home is such an important milestone, and it’s great to know you felt supported and kept in the loop throughout. We wish you all the best in your new home!

Rated 5 out of 5 stars

special thanks to Rajesh joseph

special thanks to Rajesh joseph. He gave a proper communication and guidance to us. Their entire team helped us a lot for completing the procedure happily

19 August 2025
Unprompted review
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Reply from 360 Law Services

Thank you so much for your feedback. We’re really glad to hear Rajesh was able to guide you clearly and that our team could make the whole process easier for you. It means a lot to know you felt supported every step of the way.

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish! 360 Law Services made the process of buying my home stress-free and kept me updated every step of the way. Highly recommend.

11 August 2025
Unprompted review
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Reply from 360 Law Services

Thank you for your wonderful feedback. We’re delighted to hear that our team made your home buying journey stress free and kept you well informed throughout the process. Your recommendation means a lot to us, and we wish you all the best in your new home!

Rated 5 out of 5 stars

Very efficient service

Shelley Rounding handled the sale of our late father’s house and the whole process was efficient and trouble-free throughout. We have no hesitation in recommending Shelley and 360 Law Services.

30 June 2025
Unprompted review
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Reply from 360 Law Services

Your recommendation truly means a great deal to us, and we’re so grateful for your trust during such a difficult time. We understand how important it is to have the right support, especially when dealing with the sale of a loved one’s property, and we're pleased that Shelley was able to provide you with the care and efficiency you needed. Thank you once again for choosing us, and please don’t hesitate to reach out if we can assist you in the future.

Rated 5 out of 5 stars

I worked with Shelley Rounding on the Sale of my Late Mum's Apartment…

I worked with Shelley Rounding on the sale of my late mothers retirement apartment, which was took a long time to sell due to the current market. Shelley was always patient and very responsive. Communication was spot on throughout the whole process from doing searches , dealing with our buyers solicitors, through exchange and completion. I would definitely recommend Shelley to anyone, buying or selling a property.

30 July 2025
Unprompted review
360 Law Services logo

Reply from 360 Law Services

Thank you so much for sharing your experience. We are really glad to hear that Shelley was able to support you throughout the sale of your mum’s apartment, especially with how long the process took in the current market. Your recommendation means a lot, thank you again for trusting us with your matter!

Rated 5 out of 5 stars

Fantastic experience !

I’ve worked with Bina and she was really amazing to work with ! I also worked with a different solicitor a few years prior from the same firm and also had a great experience then. They’ve been very patient and kind and took time to explain everything to me and answer all of my question. I’ll definitely use this firm again if I need a solicitor :)

3 July 2025
Unprompted review
360 Law Services logo

Reply from 360 Law Services

Thank you for taking the time to share your experience! It’s wonderful to hear that both Bina and our team left a lasting impression. It means a lot to know you'd return to us if needed, we’d be more than happy to help again in the future!

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Rachael and the team very great - responsive and accessible. Highly recommended!

9 May 2025
Unprompted review
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Reply from 360 Law Services

Thank you so much for your ! We truly appreciate your recommendation and look forward to supporting you again in the future.

Rated 5 out of 5 stars

We recently worked with 360 Law…

We recently worked with 360 Law Services for the purchase of our new home.

Thank you so much for the hard work of the entire team; which has made the process really fast, smooth and comfortable. The team were there for anything at the call of duty.

I strongly recommend 360 laws to my friends and family.

30 June 2025
Unprompted review
360 Law Services logo

Reply from 360 Law Services

Thank you so much for your kind words and recommendation! We’re delighted to hear that your experience with 360 Law Services was smooth, fast, and comfortable. Congratulations on your new home we’re thrilled to have been part of such a special milestone.

Please don’t hesitate to get in touch if you or your friends and family ever need assistance in the future. Wishing you all the best in your new chapter!

Rated 5 out of 5 stars

great service

We recently used 360 Laws for the purchase of our new home, and the experience was smooth, efficient, and stress-free from start to finish.

Our solicitor, Rajesh Joseph and his team, was always professional, responsive, and clear in all communications. They kept us informed at every stage of the process and were quick to handle any issues that arose. Buying a house can be overwhelming, but they made it feel manageable and gave us real peace of mind.

We especially appreciated their attention to detail, prompt responses to queries, and the way they explained everything. They were thorough with the legal checks and ensured that everything was in order before completion.

We wouldn’t hesitate to recommend them to anyone buying or selling a property. Thank you for helping us through such an important milestone!

30 June 2025
Unprompted review
360 Law Services logo

Reply from 360 Law Services

Thank you so much for taking the time to share your experience with us!

We’re absolutely thrilled to hear that your home buying journey with 360 Law Services was smooth and stress free. It’s great to know that Rajesh Joseph and his team were able to support you so effectively.

Your recommendation means a lot to us. Congratulations on your new home and we wish you all the best in this exciting new chapter!

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