Perfect Customer Service. Thanks Tenzing for listening to my requirements. Selling me the exact bike rack that is suitable for my e-bikes.
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See what reviewers are saying
Bike was made quickly available for collection ahead of Christmas after online order confirmation. Staff provided great after sale advice and support on brakes and made necessary adjustments.
Easy to find the product I wanted on the website. Quick and easy to check stock, order, and pay for the bike work stand I needed. Easy to select click n collect and the order was ready to pick up very... See more
The panniers did not fit my carrier - it did say fits most bikes. But not mine and unfortunately the stock at the local shop has very poor selection
Company details
Written by the company
At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.
Contact info
Unit 5A, 157 Flemington Road, 2911, Mitchell, ACT, Australia
- (02) 6210 9729
4.7
Excellent
107 reviews
Hasn’t replied to negative reviews
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99 Bikes - Mitchell
Hi,
Went to this in Mitchell twice recently d
For different bikes and the service was excellent.
With the isolation situation our family has taken to riding bikes everyday. We have recently switched from a different local bike shop after some poor service/results from paying for a service.
We were trying out 99 bikes and were really pleased as our issues were resolved without a fuss and on the spot. Their team looks happy and motivated as opposed to our recent experience elsewhere.
Cheers,
22 April 2020
Unprompted review
Quick efficient service
Quick efficient service. Was told bike would take 2 weeks to arrive, but only took 5 days.
5 April 2020
Unprompted review
Easy online purchase and returns…
Easy online purchase and returns process.
5 April 2020
Unprompted review
Good range of bikes and accessories
Good range of bikes and accessories. Staff seem to know their stuff and provide great customer service.
2 April 2020
Unprompted review
Great communication when an item I…
Great communication when an item I ordered wasn't available and quick delivery too!
23 February 2020
Unprompted review
Great selection of bikes and…
Great selection of bikes and knowledgeable staff
22 February 2020
Unprompted review
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