ACE Cash Express Reviews 10,828

The service was great. All my transactions went smoothly.

I was there on Tuesday Aug 6th and an associate name Angie waited on me she was so friendly funny and went above and beyond to make sure my transaction went smoothly I highly recommend McKeesport ace on walnut

Aleshia is 1 of the best at the Terry Parkway location and Ms. Michelle thanks ladies..

Sherell is the absolute best she’s always so cheerful and willing to help

Sherell at the challenge,LA location is very helpful knowledgeable about products that you all have to offer.

Jackie has a great personality, she treats me and everyone else with respect. It was a quick in and out process to get my loan refinanced.

I Really Had A Great Experience At Ace Cash Express.Carolyn helped me With taking money off my EBT card to pay my PG&E Bill.Which I did not know you can take money off EBT card like a ATM. So I was very excited,she was sooo perfessional,and helpful also very knowledgeable about the company she worked for. I actually though she was the manager because of the way she carried her self her Knowledge and how quick she helped the people who was infront of me.She Deserves a raise and she was by herself helping people and getting them out.That Day I was so frustrated because everywhere I went I couldn’t pay my Pg&e bill ONE OF THE BEST WORKERS I DEALT WITH AT THIS LOCATION SHE NEED A RAISE AND TO MOVE ON UP!!!!ONLY PERSON I WANT TO HELP ME

I have done business with Ace Cash Express for a very long time. I kept the past Pay Day loans documents on file. During the time I had loans with this company, I paid on time until the very last one was paid late due to Bank of America closing my account because of unusual circumstances. When the bank closed my account, I did not have access to my funds to pay Ace Cash Express on a timely basis. However, I know my obligations with Ace Cash Express and kept in touch explaining the issues about my funds. Eventually, I opened a more reliable bank with Wells Fargo and once I received my funds, I did pay the last loan. Then when I tried to apply for another Payday loan with Ace Cash Express, it stated
“Poor Loan Performance with us”. This statement still says the same thing after a couple of years and customer service has the nerve to say try it again over and over soon. Every time I tried, the statement remains the same, “Poor Loan Performance with us”.

This shows me that Ace Cash Express will not listen to reason if you have issues with the bank. Do they want me to rob the bank just to get the funds for their convenience? I have dealt with Ace Cash Express Payday competitors like Advance America, Speedy Loan, USA Cash Express, and many more. This is the only Payday loan will not work with you and not being realistic. Sounds like the CEO of Ace Express Cash has unrealistic expectations and is just greedy. I would not deal with Ace Cash Express; this Payday company is not realistic when it comes to lending loans.

Store # 3226 Michelle is so great she sweet and she can have a conversation and work fast at the same time she gets her customer and in out u don't have to be in line for 45 minutes waiting like the other cashier cause she can't work in talk at the same time so if u go there in see Michelle just know u will be and in out if u see the other girl just go to another ace

The teller at store #2422 is so friendly and helpful. She is always super fast also.

great customer service Lakeisha.
She is an amazing employee.

Customer service is great. Always friendly and prompt. Good people Monica always greets her customers warmly and with a smile. Definitely a pleasant experience every time I go in.

I had to come in and pay my elderly aunts bills, her electric bill was pasted due and I was worried about her in the heat. The young lady there Sandra Bardee was very helpful and bubbly. Thanks for all your help

very popular, glad i paid them off,

Great experience, April is very knowledgeable.

Markisha has a bubbly and well-mannered attitude. She has a high level of confidence and make sure every customer leaves happy and satisfied. Would recommend there services and the Edenton location to serve customers.

My to go place to pay bills and very good Customer service. Keyla was very kind

First of all, I have been a client of Ace Cash Express for several years and there is a reason for that. My recent experience with Ms Vona. She was very professional, very friendly and that smiling personality was just contagious. She really lifted my spirits and made me feel comfortable. Vona is a beautiful spirit and she knows her job. I would never think of going anywhere else.
Thank you Vona, you are the real MVP!.....