Advcash (*CLOSED*) 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I am new to Advcash and was testing how things work. I started by funding a small amount to ensure it would work but when I moved to add a larger amount the system wouldn't accept my card that I had u... See more

Rated 5 out of 5 stars

Great crypto conversion website. I've been using their services for over 6+ months now, never had any problems, the customer support is really nice and the fees are low. I'm from a third world country... See more

Rated 3 out of 5 stars

Crypto deposit invoice validity ends after 15 min. You don’t get an email with options when blockchain is slow. After some time rates can be very unfavorable. A direct response if transfer is late wou... See more

Company replied

Rated 5 out of 5 stars

My experience with Advcash support: November 15-21, 2023. My problem: I have an error transferring fiat to a deposit. Advcash support team is responsive and responsible. They respond to the user's... See more

Company details

  1. Payment service
  2. Cryptocurrency Service
  3. Money transfer service

Written by the company

Advcash is a feature-loaded crypto-enabled payment platform for both personal and business users. Multiple deposit and withdrawal options, prepaid cards, buy and sell crypto, mass payouts, crypto business tools and more.


Contact info

You should know

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Account Blocked Suddenly!

I've been a verified customer with Advcash since 2021, but received 2 automatic emails stating that my verification has been rejected. I contacted support via email and they explained that after careful thought, they had decided to no longer provide me with a service.

I suspect this is due to the recent UK intervention by the FCA, and the fact that I had only used them on 2 occasions. That was because there were cheaper options from other exchanges.

The auto-emails were terrible. There was no salutation. No mention of my name or anything, just a link for me to provide documentation. It looked like a phishing attempt! They have to use a more professional and genuine looking auto-email template!

29 December 2023
Unprompted review
Advcash (*CLOSED*) logo

Reply from Advcash (*CLOSED*)

Unfortunately, we are unable to offer any services to you as doing so would go against our compliance, AML and risk policies. This is not related to FCA or to the specific number of occasions you used the platform on. We are sorry it did not work out. As for the emails, it would be very helpful if you could provide screenshots of what exactly you received so that we can investigate. We always try to address users by name and explain the reason of the message in as much detail as possible. Thanks for your feedback, and sorry again.

Rated 4 out of 5 stars

What to expect from now on

I appreciate that you are always quick to answer my questions, whether it's via chat or email. It's a shame that the maintenance period was so long that it was unavailable for a long time. But many friends around me want to use advcash cards in Japan. I would like to see new card creation resumed in Japan as well. I would be happy if the expiration date could be extended to 5 or 10 years. Also, I would be even happier if I will be able to have multiple cards instead of just one. It would be helpful if you could put Solana and Polkadot in your wallet as well. I would also like you let the credit limit be higher!

28 December 2023
Unprompted review
Rated 4 out of 5 stars

Ethereum wallet: missing money

The Advcash service is a reliable and fast way to send and receive cryptocurrency. I appreciate the high speed of transactions when sending cryptocurrency to the ETH network. However, I think it is necessary to add information about which blockchain network transactions are made on the website, so that users can be confident in the security of their funds.

7 January 2024
Unprompted review
Rated 5 out of 5 stars

PERFECT

In the various queries I have made, the response has always been immediate and the resolution of the problem has always been carried out so that it can continue operating. Best regards.

7 January 2024
Unprompted review
Rated 5 out of 5 stars

transfer to sepa

I had a question about the possibility of transferring to a bank via sepa. thanks to the support, everything was resolved safely and quickly.

7 January 2024
Unprompted review
Rated 1 out of 5 stars

Most of the centralized exchanges force…

Most of the centralized exchanges force to use advcash to paid less taxes to buy crypto after consideration I tried to sing up with them. verification system works bad and after some time I basically got service refused and when I try to understand I basically receive the same template even though working with crypto for almost 2 years now

7 January 2024
Unprompted review
Advcash (*CLOSED*) logo

Reply from Advcash (*CLOSED*)

Unfortunately, we are unable to offer any services to you under our current KYC, AML and risk policies. Please accept our apologies for the inconvenience.

Rated 1 out of 5 stars

Utterly disappointing !!

I am genuinely so unhappy with AdvCash. I trade under a prop firm broker and they sent my payout to AdvCash. On the 2nd January, my funds reflected and I have been struggling ever since to withdraw/transfer. The card transfer method is failing constantly and I checked with my bank and there are no holds/restrictions blocking money coming from an international platform via card transfer. I am going back and forth with support and they always telling me about “we are waiting for our technical partners to update us”. It’s going to be a full week soon of waiting and struggling. Definitely poor service. Utterly poor!!!

And please, provide SWIFT Bank Transfers for South African clients. Internet Banking. This thing of card transfer is a hassle and clearly you guys are struggling with it. I am very annoyed and utterly disappointed. No man guys, pull up your socks!!

2 January 2024
Unprompted review
Advcash (*CLOSED*) logo

Reply from Advcash (*CLOSED*)

We are sorry you came across payment processing issues. The email you provided in response to our request for details is not associated with any accounts on our platform. We were able to find an account for a different email using your name. There seems to be an issue where our card withdrawal gateway is unable to send funds to your specific card. This is an isolated issue that we are doing the best we can to take care of. A request to our processing gateway has been submitted, and we are monitoring the case to make sure it is resolved ASAP. Unfortunately, as long as we are using third party facilities in this case, there are no options on our side. We have to get in touch with the processing provider and wait till it is resolved there. Our operators will keep updating your ticket as soon as we have new information. Please accept our apologies for the inconvenience.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look