Afternic Reviews 413

Afternic is one of the platforms that I admire for its work and respect for its customers and dedication to their service and facilitation of their activity in the field. Its support and assistance staff is characterized by the speed of response, the accuracy of the assistance and the means of follow-up to solve any problems, and indeed Afternic is a platform that deserves all respect and appreciation.

Is afternic still in business? I have been trying to make an offer on a domain for several days with no response. When you do not respond to legitimate domain offers then you are leaving money on the table and this has a negative impact on domain sellers. As a buyer, I maybe in the market for a domain today, however, if a recession hits due to tariffs then next week may be a different story. If I ran such a poor business model with no support then I would end up going out of business very quickly.

Thank you for the good treatment and services you provide to customers for an excellent experience
Very happy to deal with your platform

I sold a domain about 3 months ago but they took the domain and did not pay me. I contacted customer service many times, the record opens but then there is no response. A fraudulent company that is a complete disappointment

Update: It's been 7 months, and my address document, which I've sent at least 15 times in different formats, is still being rejected. Why? Because it's not in US format. If you're not a US citizen, they'll try to keep you from paying for months. I've given up and will never use any of this company's products again, and I don't recommend them.

Afternic massively overcharged on the recent transaction – 30% commission for doing absolutely nothing. I myself found the buyer, and he simply clicked on the Afternic listing. It is shameless and unjustified to charge 30%. It is 10% higher than their parent company Godaddy is charging, which is also too high for doing nothing, by the way. We’ll move our inventory to Flippa or Sedo (or maybe eBay)

They helped me right away and the site and service is exactly what I was looking for.

It makes listing your domains very simple.

I expected it to take a long time to get my domain from pending to listed but it happened the next morning and they couldn’t have been more helpful and courteous.

bad service i sold domain 10 days ago and don't get payment

Sold my domain without approval and refused to recover it despite promises on the phone - TOTAL SCAM DO NOT TRUST

GoDaddy team!
Please pay attention to fraudulent actions on your behalf - I entered into agreements for the registration of all my domain names with GoDaddy and did not provide access to them to third parties, do not do this either, do not provide access to my domains to people from Afternic company!

This is clearly a scam company sending emails with links to steal one of my domains. They offer to supposedly update the information about it. But the thing is, I am not their client. Probably, these scammers want me to recklessly follow their links and quietly sign an offer to sell my domain... Of course, in spam and additionally inform Google about the phishing attempt.

upd1.:
yes, you may have been established in 1999, but You have no right to mislead domain name owners who are not your customers by sending emails like this:

Act Now: b*******a.com
is Pending Review

Hi Yury,

We noticed you have 1 domain name listing currently in pending review status at Afternic.* This means it's not available for sale, but don't worry - it's easy to change that!

Activate your domains today
We recently launched a new system that processes your pending review domains faster than ever.

By getting your listing active, your domain will be promoted to the largest audience of qualified buyers.

Ready to activate your listing?

Activate Listings

It's as easy as 1, 2, 3...
To activate your listings, here’s what you need to do:
1. Head to the In Review section of your Afternic portfolio
2. Select your Pending Review domain names
3. Click “Resubmit Listings” in the footer toolbar

From there, your listings will be checked and automatically activated within 24 hours! Learn more.

*Pending review data is from March 17, 2025, excludes any domain names in compliance review.
Please do not reply to this email, as we are not replying to messages sent to this address. Copyright © 1999-2025 GoDaddy.com LLC 100 S Mill Ave., Suite 1600, Tempe, AZ 85281. All rights reserved. To unsubscribe or manage your subscriptions, click here
===================

I hereby state that I did not put my domain on the waiting list for sale on March 17, 2025. That's impossible to see my domain is in pending review status at Afternic-your statement is false and the mailing is an attempt to trick me into giving up my domain.

UPD2.: I found a way to enter your database through my account in Godaddy and deleted my domain from there.

Please find the person who put it there and stop such mailings!

If this happens again, I will transfer all my domains from Godaddy to a safer place.

UPDATE:CLICK MY USER PHOTO FOR INVOICE OF THIS TRANSACTION
After numerous calls and one to the complaint department at Godaddy (who advised they can’t do anything and I must call Afternic) My money hit my bank account at 11 pm at night last night! It wasn’t worth it especially after they took 30%! I am glad to report I did not get robbed but they surely were working the same plan as many here have experienced! I had enough time on hold with go daddy to buy some domain names to create a few websites and publish so the world knows to beware of Afternic! AfternicReviews.com and AvoidGodaddy.com are in the works and will go live soon. No matter the outcome, taking 30% and then putting the customer (me) through hoops of fire is a joke. This service is worth no more than 10% of at all . My life’s goal at this moment is to MAKE ALL DOMAINERS both buyer and seller aware of what’s to come for them when dealing with Afternic and Godaddy as they are the parent company. Afternic needs a person like me to run it so they can regain their image which they may have never had a positive one. Beware of both if you like a stress free transaction. There are other great sites to buy and sell which Inhave always used in the past. Unfortunately for me, the buyer found AICERTIFICATE.COM on Afternic . I prefer sedo, flippa, and others as they have NEVER put me through such a fiasco. Have even in the domain game since 1997 and Afternic takes the cake for their process, fees and service.

***INITIAL REVIEW***
I just read these reviews and feel the same is happening with me! They sold my domain name AICertificate.com for $4,444 and then took 30% transferred my name to the new buyer and have yet to get paid. The first time they said the tax forms weren’t filed correctly. I rectified that with a Transaction assurance agent over the phome who knew nothing which dumbfounded me. She said she saw the forms completed and the payout would be done at 9 am EST Today. The website is super buggy which i figured out for afternic. I called this morming to verify the payout was complete to only be told by Dena that now this could take 24-48 hours to process then 1-5 days to hit my bank! I’m pissed and just yanked all my domains from afternic and when back to the office will pull all from Godaddy and Dynadot! I won’t be robbed by anyone yet I feel I have been at this point. The name is already someone else’s website and i have nothing. The assurance agent Lyubov even sent me an email stating my facts amd that the payput would be done this morming, but now the story has changed. i will sue everyone out of principle on this one. Afternic, Godaddy and Dynadot!

one pissed off ex customer

Afternic is a complete scam! I sold a domain through their platform, and despite multiple confirmations from their support team that my payment was "successfully processed," I never received a single cent.

After waiting over 10 days, I contacted my bank, and they confirmed there was never even an attempt to transfer the money. Afternic first claimed the payment was sent, then changed their story and said the bank rejected it—a complete lie. The bank further confirmed that they do not block incoming transactions, and if there were an issue, the money would have been placed in a temporary account. That never happened because Afternic never actually sent the money.

I repeatedly requested a SWIFT transaction document as proof of payment, but Afternic refused to provide it. Instead, they sent an internal receipt from their payment processor, which is NOT a proof of transaction. My wife, who works at the bank, checked everything, and there was zero evidence of any payment attempt from Afternic.

Now they are ignoring my requests and refusing to provide real proof. This company is running a fraudulent operation, stealing money from domain sellers while pretending to make payments.

If you value your time and money, stay FAR AWAY from Afternic. I will be pulling all my domains from GoDaddy and warning others to avoid this scam at all costs. If they continue this behavior, legal action will follow.

Weeks have gone by and still no payment. They keep telling me my bank isnt accurate. It is. Ive confirmed with BofA. These guys are so full of shit. Ive fw to my office to review for fraud.

I have sold 4 domains within last 12 months by using Afternic platform. Overall I have excellent experience. They charge 15% on sale if domain is using Afternic nameservers, 20% if using their nameserver along with boost feature and 30% if domain is using nameserver other than Afternic. My all 4 transactions were very smooth and I received payment on time without any problem.

Been with Godaddy since it started. Have spent thousands of $ on domains has i have several websites and lots of domains. Godaddy bought Afternic and from within my Godaddy account i listed tons of domains for-sale with internal account with afternic. I went through the entire back end within Godaddy and how they connect to their own brand Afternic. I even use my Godaddy login for the Afternic. Been loyal to the Godaddy brand forever and even own thousands of dollar of shares in stock. So was able to sell 2 domains this week and got good $ for them. Found out that the commission is 30% not the 20%. Even at 20% it seems high but for the security of all going through godadaddy escrow it is worth it. Afternic denied me the 20% rate due to some landing page policy meanwhile all my domains when you search for them all have url afternic.com and the rest of the url for that paricular domain. All i did was list the domains inside my godaddy / afternic account. Now they want to charge the 30% rate and not the 20% for whatever reason they have invented when i have had these listings live for years. Ever since Godaddy had it setup within your account. I have reached out to support and you get nowhere. Really pissed that Godaddy company would allow this to happen within their company. So i am advising anyone selling domains to never use afternic services especially at their high % rates. It is pure theft. Plus addressing the issue with support went nowhere. Really pissed since i have been loyal godaddy customer, stayed within my account , followed the internal process to have deception and spent thousands. To have this of process is aweful. Selling shares of stock. This review, people selling stock, and my own further business will add up to way more losses in customers and revenue, for what they do. I can see why now when i went to do this review i saw at 2.7 star rating. Never though that a Godaddy brand would have such a bad rating. Now you know why from a real loyal customer!!!!

Update for this review. After 4 different support contacts, they went to the 20% commission rate vs the 30% rate they charged. I listed these domains 3 years ago and let it just keeping running. Their policy changes is what caused the issue with them. Still was unhappy that i had to go through this process to get something that was listed, fair and proper pricing. Pay 30% commission on a $4k sale is absurd. I get the percentage wants to be higher for the low domain sales, but when they are higher in price, there should be a flat rate about a threshold. At least they resolved the issue with me after 4 days. I still stand by my review though since i had to go through the process.

They purposely drag their feet and delay payments on all 4 sales i have had over the past couple of years.
It really is ridiculous the level of control they have over the whole process. Go Daddy has created a monopoly and they write the rules.

Their customer support is a joke. Long wait times, unhelpful agents, and zero accountability. I had issues with my domain names, and it's not solved, support is slower than a turtle, They do not have instantane support in case you face any problem you have to wait for days or weeks. Dan was the most beautiful platform for buying and selling domains so they bought it instead of developing it they killed it.

Like many others, I initially had concerns after reading reviews about delayed or withheld payments, especially since we were selling a high-value domain (eggz.com). However, my experience with Afternic—especially working with Velizar Sofranov—was nothing but smooth, professional, and efficient. Velizar was incredibly patient in addressing my concerns, ensuring I was comfortable with every step of the process. He helped negotiate a price I was happy with, and the entire transaction, from agreement to completion, was executed in under a week. Most importantly, despite the size of the sale, the funds were securely transferred without any hidden fees or unexpected delays. If you're hesitant, I can confidently say that my experience proved Afternic operates with professionalism and reliability. Highly recommend!

amazing service which quickly resolved my issue in record time. thank you Trisha

Scam site
And very bad customer service
Site seller and I have the right to the money and every time I send them to send my money
They tell me that my Paypal account is not activated
The last message I received from them was yesterday
Today after I contacted PayPal
They confirmed that my account is active
I contacted customer service to tell me that my money had been transferred to unclaimed property
This is a scam... and I am not satisfied with this bad experience
I will not leave my money and I will tell everyone interested in selling domains about this bad experience so that they can leave working with you

I contacted the Unclaimed Property Office..
The site responded that my name is not in their records,
I believe this is the biggest evidence of your fraud and deception in stealing money..

Note that I contacted customer service to inform me of the data that was sent to the unclaimed property website, and they did not inform me of anything except one message only. The problem is being resolved, and so far the problem has not been resolved, and I have not waived my right.‏

Afternic, GoDaddy’s partner for selling domains, might be the worst in customer service and buyer protection. I discovered they sold my URL without authorization, and within 24 hours, it was gone—completely unrecoverable.

I contacted GoDaddy immediately, but they could only email Afternic. Even though I followed all protocols and flagged the issue right away, they still transferred the domain to the buyer. Their response? They had already processed it and couldn't undo the sale. Worse yet, Afternic has no direct phone support. I had to push GoDaddy just to get connected with them.

If you value your domain, **DO NOT TRUST THEM**—you could lose it

They transferred me to the afternoon 800 number and talked to some guy who said they can’t do anything even though below they gave me 800. He’s said we can’t send to back to me. I would delist.