Airwatch Official 

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Rated 1 out of 5 stars

Please, please do not buy from this company. We received headphones in December and the product and packaging was damaged. I returned the item which cost me £15 via Royal Mail. After 18 emails and me... See more

Rated 1 out of 5 stars

Having seen all the reviews AFTER I purchased the headphones, I’m kicking myself! I sent an email asking them to cancel the order and refund me. However, they’ve basically told me they won’t and it’s... See more

Rated 1 out of 5 stars

Watch faulty after being brought for Christmas, they state on 14 day return or replacement policy! I am taking to court but meanwhile avoid this sham company I also suggest anyone who has issues... See more

Rated 5 out of 5 stars

Received my watch and after some time battery wasnt lasting much. Contacted Airwatch and they promised me to send new watch. Everything else, I cant complain, amazing watch, everything is working and... See more

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

AVOID AVOID & AVOID!

AVOID AVOID & AVOID!

FIRSTLY ALL THE POSITIVE REVIEWS HERE ARE AS A RESULT OF THE COMPANY OFFERING AN EXCHANGE/REFUND ON THE BASIS THAT A POSITIVE REVIEW IS LEFT. THEY KNOW THEY ARE SCREWING PEOPLE OVER AND SO THIS IS WHY THEY DO IT.

Cheap watches..despatch labels on package clearly show the item was imported from China and then re-directed. Having done some research, these are being sold at 4 times the mark up, finished off by whacking a nasty Airwatch Pro sticker on the box. Instructions are shocking, quality is shocking, Watch held charge for a week and now despite charging to 100%, dies overnight. Strap is poor and slides out very easily from day one, I am usually good at spotting these types of scams but on this occasion, i lost out and the watch is now fit for the bin/trash!

28 October 2022
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM, worse company ever. Cheap products that break after a few days. They promise to send out a new watch if you post a good review but nothing come of it. DONT BUY FROM THEM.
Horrible company and people.

27 March 2023
Unprompted review
Rated 1 out of 5 stars

Airwatch lie when they say they will replace faulty item

I bought a watch in November that was faulty.
I was told they would send a new watch immediately However in return we ask you to leave a positive review on the below link and also send us the screenshot of that positive review:
I am still waiting for the watch. If you are considering buying their watches dont.
They were answering my queries but now there is radio silence I wonder if the firm is still in existance

23 March 2023
Unprompted review
Rated 1 out of 5 stars

Avoid

Avoid, they are thieves. Told me I could have a full refund if I returned the product to China but have failed to pay 😡

6 January 2023
Unprompted review
Rated 1 out of 5 stars

The strap on the airwatch broke within weeks of owning

The strap on the airwatch broke within 2 weeks of my youngest owning it. I emailed and asked if i could purchase a spare, or if it was covered under warranty. Airwatch requested a positive review off me in exchance for a free replacement part. I figured as there had been no other issues and they had got back to me quickly that this was reasonable. It is now 2 months later, no part has arrived and all my emails have been ignored. I am now out of pocket and our youngest has a broken christmas present.

15 March 2023
Unprompted review
Rated 1 out of 5 stars

I bought a watch in October and in…

I bought a watch in October and in January I emailed to say that there is an issue with it charging I received an email back 2 weeks ago to say I could not return due to being over 30 days, I emailed back to say I only want to return or a replacement due to a fault and I have not heard a response. Tried to get on site and it says there's an error loading....

1 January 2023
Unprompted review
Rated 1 out of 5 stars

Scam scam scam!!!

Complete scam!!! Product isn’t whats shown on the website, the headphones are so cheap and bad quality. Regret not checking here first. Was told to return item to China and after analysis I’ll get a refund. I refuse to pay to ship anything to a random address in China, they were shipped from France. After saying I would leave a bad review I was offered a ‘gift’ if I left a good review and sent proof. Absolutely not!! Reported to my bank as fraud.

10 January 2023
Unprompted review
Rated 1 out of 5 stars

Avoid like the plague

Avoid like the plague! Ordered headphones for my daughter who wanted to spend her Xmas money. They arrived 3 weeks later, box squashed & really rubbish quality product inside. Headphones were light & cheap plastic & the sound quality really poor.
When I went to start a return, the website had disappeared. A week later I saw it up again & contacted customer services. No one has replied to my now 3 emails. Just awful ☹️

1 March 2023
Unprompted review
Rated 1 out of 5 stars

SCAM!

SCAM!! DO NOT BUY. this product is made in china & looks nothing like the picture. They also take ages to reply to emails and can only give an address in China for returns!!
DO NOT BUY FROM THIS COMPANY!! DO NOT FALL FOR THIS NONSENSE!!! ABSOLUTELY OUTRAGEOUS

6 February 2023
Unprompted review
Rated 1 out of 5 stars

SCAM!

SCAM!! DO NOT BUY. this product is made in china & looks nothing like the picture.
it arrived FAULTY and they refused to give me a refund but they said that they’ll send me out replacement if i left them a good review. of course i did the review as i wanted a replacement but now they are not responding to ANY of my emails for the replacement!
they also EDITED MY REVIEW and put “came earlier than expected” - DO NOT FALL FOR THIS NONSENSE!!! ABSOLUTELY OUTRAGEOUS

13 February 2023
Unprompted review
Rated 1 out of 5 stars

Replacement item

First time I received my order it was damaged. Was told that if I left good feedback I would receive a replacement. I received my replacement but there is still and issue. They look like seconds as one side is bigger than the other.
Was told if they work then that’s fine as in the picture they look ok. I explained to them about looking like seconds and all I had was thank you for getting back.
Wouldn’t buy off these again

16 February 2023
Unprompted review
Rated 1 out of 5 stars

Be aware any positive reviews might be…

Be aware any positive reviews might be as a result of blackmail to actually receive the item. Item was never delivered and claimed lost by the courier. Customer services refused refund despite knowing this and also refused to send another item. Customer services then advised they would send the item again over a month late but only if I left a positive review, which was untrue. I have since claimed the money back through a card dispute as the product was never sent. Beware of this scam company.

22 November 2022
Unprompted review
Rated 1 out of 5 stars

A rating of one is too kind

A rating of one is too kind. Courier didn't deliver and despite the courier admitting fault Airwatch wouldn't refund me. They insisted asked me to leave a positive review before they would consider any action. AVOID AT ALL COSTS. THIS COMPANY ARE CROOKS

10 February 2023
Unprompted review
Rated 1 out of 5 stars

It's a scam!

On 31 of January 2023 i purchased a headphone for € 35 ! It's now the 10 of February, the tracking number is not working and i mailed these people already 2 times.

Don't by a thing from these scammer's.

9 February 2023
Unprompted review
Rated 5 out of 5 stars

Loved the watch

Loved the watch, looks great and the features on it are fantastic, there was a few issues initially but customer services resolved them very quickly, I'm really happy with the watch and the company that supplied it, I would definitely recommend, and purchase from them again.

8 February 2023
Unprompted review
Rated 5 out of 5 stars

Pro 3 watch... Cool

I read the reviews. I bought. I got my watch - pro 3 - in 10 days. Looks and feels amazing. Day one - working great. Controls qobuz on phone. Makes Bluetooth calls well. Drops and remakes bt frequently. Watch faces ok and fun. So far so good actually. Will check out battery, connection, weather app, GPS, steps counting etc over coming weeks and report back...

7 February 2023
Unprompted review
Rated 2 out of 5 stars

DONT WASTE YOUR MONEY

Delivery was fast and good. Definitely a scam though. website didn’t exist and tracking didn’t exist after purchase. It arrived with evri and the branding is completely different to the website brand. Says made in China everywhere and the product is completely different than advertised and not even same colours. Feel so cheap and as if they are going to break any second. Music quality isn’t the best and no matter what volume you play at, anyone around you can hear what song you are listening to. Going to keep them as I have no others at the moment and they seem to work for now. But definitely would not recommend. Definitely a drop shipper scan website

7 February 2023
Unprompted review
Rated 1 out of 5 stars

Scam

The website has disappeared, the tracking link I have been sent originally said that they had received it but now it can’t be found.

Avoid - waste of money

7 February 2023
Unprompted review

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